APA (7th ed.) Citation

Lacy, S., & Norfolk, D. (2014). Configuration management: Expert guidance for IT service managers and practitioners (Revised edition.). BCS.

Chicago Style (17th ed.) Citation

Lacy, Shirley, and David Norfolk. Configuration Management: Expert Guidance for IT Service Managers and Practitioners. Revised edition. London: BCS, 2014.

MLA (9th ed.) Citation

Lacy, Shirley, and David Norfolk. Configuration Management: Expert Guidance for IT Service Managers and Practitioners. Revised edition. BCS, 2014.

Warning: These citations may not always be 100% accurate.