The design of everyday things:
"Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious-even liberating-book, lies not in ourselves, but in product design that ignores the needs of users and th...
Gespeichert in:
| Vorheriger Titel: | Norman, Donald A. The psychology of everyday things |
|---|---|
| Beteilige Person: | |
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
New York
Basic Books
[2013]
|
| Ausgabe: | Revised and expanded edition |
| Schlagwörter: | |
| Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=026912720&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Zusammenfassung: | "Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious-even liberating-book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization. The Design of Everyday Things shows that good, usable design is possible. The rules are simple: make things visible, exploit natural relationships that couple function and control, and make intelligent use of constraints. The goal: guide the user effortlessly to the right action on the right control at the right time. In this entertaining and insightful analysis, cognitive scientist Don Norman hails excellence of design as the most important key to regaining the competitive edge in influencing consumer behavior. Now fully expanded and updated, with a new introduction by the author, The Design of Everyday Things is a powerful primer on how-and why-some products satisfy customers while others only frustrate them. ".. |
| Beschreibung: | Hier auch später erschienene, unveränderte Nachdrucke |
| Umfang: | xviii, 347 Seiten Illustrationen |
| ISBN: | 9780465050659 9780262525671 |
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Datensatz im Suchindex
| _version_ | 1819311262467620864 |
|---|---|
| adam_text | CONTENTS
Preface to the Revised Edition xi
1 The Psychopathology of Everyday Things 1
The Complexity of Modern Devices, 4
Human-Centered Design, 8
Fundamental Principles of Interaction, 10
The System Image, 31
The Paradox of Technology, 32
The Design Challenge, 34
2 The Psychology of Everyday Actions 37
How People Do Things: The Gulfs of Execution
and Evaluation, 38
The Seven Stages of Action, 40
Human Thought: Mostly Subconscious, 44
Human Cognition and Emotion, 49
The Seven Stages of Action and the
Three Levels of Processing, 55
People as Storytellers, 56
Blaming the Wrong Things, 59
Falsely Blaming Yourself, 65
The Seven Stages of Action:
Seven Fundamental Design Principles, 71
vii
Knowledge in the Head and in the World
Precise Behavior from Imprecise Knowledge, 75
Memory Is Knowledge in the Head, 86
The Structure of Memory, 91
Approximate Models: Memory in the
Real World, 100
Knowledge in the Head, 105
The Tradeoff Between Knowledge in the World
and in the Head, 109
Memory in Multiple Heads, Multiple Devices, 111
Natural Mapping, 113
Culture and Design: Natural Mappings Can
Vary with Culture, 118
Knowing What to Do: Constraints,
Discoverability, and Feedback
Four Kinds of Constraints: Physical, Cultural,
Semantic, and Logical, 125
Applying Affordances, Signifiers, and
Constraints to Everyday Objects, 132
Constraints That Force the Desired Behavior, 141
Conventions, Constraints, and Affordances, 145
The Faucet: A Case History of Design, 150
Using Sound as Signifiers, 155
Human Error? No, Bad Design
Understanding Why There Is Error, 163
Deliberate Violations, 169
Two Types of Errors: Slips and Mistakes, 170
The Classification of Slips, 173
The Classification of Mistakes, 179
Social and Institutional Pressures, 186
Reporting Error, 191
Detecting Error, 194
Designing for Error, 198
When Good Design Isn t Enough, 210
Resilience Engineering, 211
The Paradox of Automation, 213
Design Principles for Dealing with Error, 215
Contents
217
6 Design Thinking
Solving the Correct Problem, 218
The Double-Diamond Model of Design, 220
The Human-Centered Design Process, 221
What I Just Told You? It Doesn t Really Work
That Way, 236
The Design Challenge, 239
Complexity Is Good; It Is Confusion
That Is Bad, 247
Standardization and Technology, 248
Deliberately Making Things Difficult, 255
Design: Developing Technology for People, 257
7 Design in the World of Business 258
Competitive Forces, 259
New Technologies Force Change, 264
How Long Does It Take to Introduce a
New Product?, 268
Two Forms of Innovation: Incremental
and Radical, 279
The Design of Everyday Things: 1988-2038, 282
The Future of Books, 288
The Moral Obligations of Design, 291
Design Thinking and Thinking About Design, 293
Acknowledgments 299
General Readings and Notes 305
References 321
Index 331
Contents ix
|
| any_adam_object | 1 |
| author | Norman, Donald A. 1935- |
| author_GND | (DE-588)136175236 |
| author_facet | Norman, Donald A. 1935- |
| author_role | aut |
| author_sort | Norman, Donald A. 1935- |
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| bvnumber | BV041466476 |
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| dewey-full | 745.2001/9 |
| dewey-hundreds | 700 - The arts |
| dewey-ones | 745 - Decorative arts |
| dewey-raw | 745.2001/9 |
| dewey-search | 745.2001/9 |
| dewey-sort | 3745.2001 19 |
| dewey-tens | 740 - Graphic arts and decorative arts |
| discipline | Kunstgeschichte Technik Wirtschaftswissenschaften |
| edition | Revised and expanded edition |
| format | Book |
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| id | DE-604.BV041466476 |
| illustrated | Illustrated |
| indexdate | 2024-12-20T16:48:01Z |
| institution | BVB |
| isbn | 9780465050659 9780262525671 |
| language | English |
| lccn | 013024417 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-026912720 |
| oclc_num | 867161104 |
| open_access_boolean | |
| owner | DE-M347 DE-523 DE-1050 DE-863 DE-BY-FWS DE-473 DE-BY-UBG DE-522 DE-898 DE-BY-UBR DE-Aug4 DE-B170 DE-355 DE-BY-UBR DE-11 DE-703 DE-861 DE-92 DE-706 DE-20 |
| owner_facet | DE-M347 DE-523 DE-1050 DE-863 DE-BY-FWS DE-473 DE-BY-UBG DE-522 DE-898 DE-BY-UBR DE-Aug4 DE-B170 DE-355 DE-BY-UBR DE-11 DE-703 DE-861 DE-92 DE-706 DE-20 |
| physical | xviii, 347 Seiten Illustrationen |
| publishDate | 2013 |
| publishDateSearch | 2013 |
| publishDateSort | 2013 |
| publisher | Basic Books |
| record_format | marc |
| spellingShingle | Norman, Donald A. 1935- The design of everyday things BUSINESS & ECONOMICS / Industries / Retailing bisacsh PSYCHOLOGY / Applied Psychology bisacsh DESIGN / Product bisacsh Industrie Psychologie Wirtschaft Industrial design Psychological aspects Human engineering BUSINESS & ECONOMICS / Industries / Retailing PSYCHOLOGY / Applied Psychology DESIGN / Product Industriedesign (DE-588)4072788-9 gnd Alltag (DE-588)4001307-8 gnd Ergonomie (DE-588)4015249-2 gnd Psychologie (DE-588)4047704-6 gnd Produktgestaltung (DE-588)4047340-5 gnd Faktor Mensch (DE-588)4812463-1 gnd Verbraucher (DE-588)4062632-5 gnd Kognitive Psychologie (DE-588)4073586-2 gnd Design (DE-588)4011510-0 gnd Gebrauchsgegenstand (DE-588)4121320-8 gnd |
| subject_GND | (DE-588)4072788-9 (DE-588)4001307-8 (DE-588)4015249-2 (DE-588)4047704-6 (DE-588)4047340-5 (DE-588)4812463-1 (DE-588)4062632-5 (DE-588)4073586-2 (DE-588)4011510-0 (DE-588)4121320-8 |
| title | The design of everyday things |
| title_auth | The design of everyday things |
| title_exact_search | The design of everyday things |
| title_full | The design of everyday things Don Norman |
| title_fullStr | The design of everyday things Don Norman |
| title_full_unstemmed | The design of everyday things Don Norman |
| title_old | Norman, Donald A. The psychology of everyday things |
| title_short | The design of everyday things |
| title_sort | the design of everyday things |
| topic | BUSINESS & ECONOMICS / Industries / Retailing bisacsh PSYCHOLOGY / Applied Psychology bisacsh DESIGN / Product bisacsh Industrie Psychologie Wirtschaft Industrial design Psychological aspects Human engineering BUSINESS & ECONOMICS / Industries / Retailing PSYCHOLOGY / Applied Psychology DESIGN / Product Industriedesign (DE-588)4072788-9 gnd Alltag (DE-588)4001307-8 gnd Ergonomie (DE-588)4015249-2 gnd Psychologie (DE-588)4047704-6 gnd Produktgestaltung (DE-588)4047340-5 gnd Faktor Mensch (DE-588)4812463-1 gnd Verbraucher (DE-588)4062632-5 gnd Kognitive Psychologie (DE-588)4073586-2 gnd Design (DE-588)4011510-0 gnd Gebrauchsgegenstand (DE-588)4121320-8 gnd |
| topic_facet | BUSINESS & ECONOMICS / Industries / Retailing PSYCHOLOGY / Applied Psychology DESIGN / Product Industrie Psychologie Wirtschaft Industrial design Psychological aspects Human engineering Industriedesign Alltag Ergonomie Produktgestaltung Faktor Mensch Verbraucher Kognitive Psychologie Design Gebrauchsgegenstand |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=026912720&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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