Verfügbarkeit: Cloud computing | Technische Universität München

Cloud computing: concepts, technology & architecture

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Bibliographische Detailangaben
Beteiligte Personen:	Erl, Thomas 1967- (VerfasserIn), Mahmood, Zaigham (VerfasserIn), Puttini, Ricardo 1974- (VerfasserIn)
Format:	Buch
Sprache:	Englisch
Veröffentlicht:	Upper Saddle River, NJ ; Munich [u.a.] Prentice-Hall 2013
Schriftenreihe:	The Prentice Hall service technology series from Thomas Erl
Schlagwörter:	Cloud computing Cloud Computing
Links:	http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=026040822&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Umfang:	XXXIV, 489 S. Ill., graph. Darst.
ISBN:	9780133387520 0133387526

Internformat

MARC


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Datensatz im Suchindex

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adam_text	Contents at a Glance Foreword .........................................................xxix Chapter 1: Introduction .................................................1 Chapter 2: Case Study Background ......................................13 PART 8: FUNDAMENTAL CLOUD COMPUTING Chapter 3: Understanding Cloud Computing ...............................25 Chapter 4: Fundamental Concepts and Models .............................51 Chapter 5: Cloud-Enabling Technology ....................................79 Chapter 6: Fundamental Cloud Security ..................................117 PART il: CLOUD COMPUTING MECHANISMS Chapter 7: Cloud Infrastructure Mechanisms ..............................139 Chapter 8: Specialized Cloud Mechanisms ...............................169 Chapter 9: Cloud Management Mechanisms ..............................213 Chapter 10: Cloud Security Mechanisms ................................229 PART ill: CLOUD COMPUTING ARCHITECTURE Chapter 11: Fundamental Cloud Architectures ............................255 Chapter 12: Advanced Cloud Architectures ...............................281 Chapter 13: Specialized Cloud Architectures .............................323 PART IV: WORKING WITH CLOUDS Chapter 14: Cloud Delivery Model Considerations .........................359 Chapter 15: Cost Metrics and Pricing Models ..............................379 Chapter 16: Service Quality Metrics and SLAs ............................403 PART V: APPENDICES Appendix A: Case Study Conclusions ....................................421 Appendix B: Industry Standards Organizations .............................427 Appendix C: Mapping Mechanisms to Characteristics .......................433 Appendix D: Data Center Facilities (TIA-942) ..............................437 Appendix E: Emerging Technologies ....................................443 Appendix F: Cloud Provisioning Contracts ................................449 Appendix G: Cloud Business Case Template ...............................461 About the Authors ..................................................465 About the Foreword Contributor ........................................467 About the Contributors ...............................................469 Index .............................................................471 Foreword ......................................xxix Acknowledgments .............................xxxiii Chapter 1 : Introduction .............................1 1.1 Objectives of This Book .............................3 1.2 What This Book Does Not Cover ......................4 1.3 Who This Book Is For ..............................4 1.4 How This Book Is Organized .........................4 Part I: Fundamental Cloud Computing .......................5 Chapter 3: Understanding Cloud Computing ....................5 Chapter 4: Fundamental Concepts and Models ..................5 Chapter 5: Cloud-Enabling Technology .........................5 Chapter 6: Fundamental Cloud Security ........................5 Part II: Cloud Computing Mechanisms ......................5 Chapter 7: Cloud Infrastructure Mechanisms .....................6 Chapter 8: Specialized Cloud Mechanisms .....................6 Chapter 9: Cloud Management Mechanisms ....................6 Chapter 10: Cloud Security Mechanisms .......................6 Part III: Cloud Computing Architecture ......................6 Chapter 11: Fundamental Cloud Architectures ....................6 Chapter 12: Advanced Cloud Architectures .....................7 Chapter 13: Specialized Cloud Architectures ....................7 Part IV: Working with Clouds ..............................7 Chapter 14: Cloud Delivery Model Considerations .................7 Chapter 15: Cost Metrics and Pricing Models ....................8 Chapter 16: Service Quality Metrics and SLAs ....................8 Part V: Appendices .....................................8 Appendix A: Case Study Conclusions ..........................8 Appendix B: Industry Standards Organizations ...................8 Appendix C: Mapping Mechanisms to Characteristics .............8 Appendix D: Data Center Facilities (TIA-942) .....................8 Appendix E: Emerging Technologies ...........................8 Appendix F: Cloud Provisioning Contracts .......................9 Appendix G: Cloud Business Case Template ....................9 xiv Contents 1.5 Conventions.....................................9 Symbols and Figures ....................................9 Summary of Key Points..................................9 1.6 Additional Information..............................9 Updates, Errata, and Resources (www.servicetechbooks.com). . .9 Referenced Specifications (www.servicetechspecs.com) .......10 The Service Technology Magazine (www.servicetechmag.com) .10 International Service Technology Symposium (www.servicetechsymposium.com)........................10 What Is Cloud? (www.whatiscloud.com) ....................10 What Is REST? (www.whatisrest.com) ......................10 Cloud Computing Design Patterns (www.cloudpatterns.org) ... .10 Service-Orientation (www.serviceorientation.com) ............11 CloudSchool.com™ Certified Cloud (ССР) Professional (www.cloudschool.com) .................................11 SOASchool.com® SOA Certified (SOACP) Professional (www.soaschool.com) ..................................11 Notification Service ....................................11 Chapter 2: Case Study Background .................. 13 2.1 Case Study #1 : ATN ..............................14 Technical Infrastructure and Environment ...................14 Business Goals and New Strategy .........................15 Roadmap and Implementation Strategy ....................15 2.2 Case Study #2: DTGOV ...........................16 Technical Infrastructure and Environment ...................17 Business Goals and New Strategy .........................18 Roadmap and Implementation Strategy ....................19 2.3 Case Study #3: Innovartus Technologies Inc ............20 Technical Infrastructure and Environment ..................20 Business Goals and Strategy ............................20 Roadmap and Implementation Strategy ....................21 Contents XV PART I: FUNDAMENTAL CLOUD COMPUTING Chapter 3: Understanding Cloud Computing ...........25 3.1 Origins and Influences ............................26 A Brief History .......................................26 Definitions ............................................27 Business Drivers ......................................28 Capacity Planning .........................................28 Cost Reduction ...........................................29 Organizational Agility .......................................30 Technology Innovations ................................30 Clustering ...............................................31 Grid Computing ...........................................31 Virtualization .............................................32 Technology Innovations vs. Enabling Technologies ...............32 3.2 Basic Concepts and Terminology ....................33 Cloud ..............................................33 IT Resource .........................................34 On-Premise .........................................36 Cloud Consumers and Cloud Providers ....................36 Scaling ..............................................37 Horizontal Scaling .........................................37 Vertical Scaling ...........................................37 Cloud Service ........................................38 Cloud Service Consumer ...............................40 3.3 Goals and Benefits ...............................40 Reduced Investments and Proportional Costs ................41 Increased Scalability ...................................42 Increased Availability and Reliability ......................43 3.4 Risks and Challenges .............................45 Increased Security Vulnerabilities ........................45 Reduced Operational Governance Control .................45 Limited Portability Between Cloud Providers .................47 Multi-Regional Compliance and Legal Issues ...............48 XVI Contents Chapter 4: Fundamental Concepts and Models .........51 4.1 Roles and Boundaries .............................52 Cloud Provider ........................................52 Cloud Consumer ......................................52 Cloud Service Owner .................................53 Cloud Resource Administrator ...........................54 Additional Roles ......................................56 Organizational Boundary ...............................56 Trust Boundary ........................................57 4.2 Cloud Characteristics .............................58 On-Demand Usage ...................................59 Ubiquitous Access ....................................59 Multitenancy (and Resource Pooling) .....................59 Elasticity ............................................61 Measured Usage ......................................61 Resiliency ............................................61 4.3 Cloud Delivery Models ............................63 Infrastructure-as-a-Service (laaS) ........................64 Platform-as-a-Service (PaaS) ............................65 Software-as-a-Service (SaaS) ...........................66 Comparing Cloud Delivery Models ........................67 Combining Cloud Delivery Models .......................69 laaS + PaaS .............................................69 laaS + PaaS + SaaS .......................................72 4.4 Cloud Deployment Models .........................73 Public Clouds .........................................73 Community Clouds .....................................74 Private Clouds ........................................75 Hybrid Clouds .......................................77 Other Cloud Deployment Models ..........................78 Contents XVII Chapter 5: Cloud-Enabling Technology ...............79 5.1 Broadband Networks and Internet Architecture .........80 Internet Service Providers (ISPs) .........................80 Connectionless Packet Switching (Datagram Networks) .......83 Router-Based Interconnectivity ..........................83 Physical Network ..........................................84 Transport Layer Protocol ...................................84 Application Layer Protocol ..................................85 Technical and Business Considerations ...................85 Connectivity Issues ........................................85 Network Bandwidth and Latency Issues ........................88 Cloud Carrier and Cloud Provider Selection .....................89 5.2 Data Center Technology ...........................90 Visualization .........................................90 Standardization and Modularity ..........................90 Automation ...........................................91 Remote Operation and Management .......................92 High Availability .......................................92 Security-Aware Design, Operation, and Management .........92 Facilities .............................................92 Computing Hardware ..................................93 Storage Hardware ....................................93 Network Hardware ....................................95 Carrier and External Networks Interconnection ...................95 Web-Tier Load Balancing and Acceleration .....................95 LAN Fabric ..............................................95 SAN Fabric ..............................................95 NAS Gateways ...........................................95 Other Considerations ..................................96 5.3 Visualization Technology ..........................97 Hardware Independence ...............................98 Server Consolidation ..................................98 Resource Replication ..................................98 Operating System-Based Visualization ....................99 Hardware-Based Visualization ...........................101 Visualization Management ..............................102 Other Considerations ..................................102 xviii Contents 5.4 Web Technology................................103 Basic Web Technology.................................104 Web Applications.....................................104 5.5 Multitenant Technology...........................106 5.6 Service Technology..............................108 Web Services........................................109 REST Services.......................................110 Service Agents .......................................111 Service Middleware...................................112 5.7 Case Study Example .............................113 Chapter 6: Fundamental Cloud Security ............. 117 6.1 Basic Terms and Concepts ........................118 Confidentiality ........................................118 Integrity .............................................119 Authenticity ..........................................119 Availability ...........................................119 Threat ..............................................120 Vulnerability .........................................120 Risk ................................................120 Security Controls .....................................120 Security Mechanisms ..................................121 Security Policies ......................................121 6.2 Threat Agents ..................................121 Anonymous Attacker ..................................122 Malicious Service Agent ................................123 Trusted Attacker ......................................123 Malicious Insider .....................................123 6.3 Cloud Security Threats ...........................124 Traffic Eavesdropping .................................124 Malicious Intermediary .................................124 Denial of Service .....................................126 Insufficient Authorization ...............................127 Virtualization Attack ...................................127 Overlapping Trust Boundaries ...........................129 Contents ХІХ 6.4 Additional Considerations .........................131 Flawed Implementations ...............................131 Security Policy Disparity ................................132 Contracts ...........................................132 Risk Management ....................................133 6.5 Case Study Example .............................135 PART II: CLOUD COMPUTING MECHANISMS Chapter 7: Cloud Infrastructure Mechanisms .........139 7.1 Logical Network Perimeter .........................140 Case Study Example ..................................142 7.2 Virtual Server ...................................144 Case Study Example ..................................145 7.3 Cloud Storage Device ............................149 Cloud Storage Levels ..................................149 Network Storage Interfaces .............................150 Object Storage Interfaces ..............................151 Database Storage Interfaces ............................151 Relational Data Storage ....................................151 Non-Relational Data Storage ...............................152 Case Study Example ..................................152 7.4 Cloud Usage Monitor .............................155 Monitoring Agent .....................................155 Resource Agent ......................................155 Polling Agent ........................................157 Case Study Example ..................................157 7.5 Resource Replication ............................161 Case Study Example ..................................162 7.6 Ready-Made Environment .........................166 Case Study Example ..................................167 XX Contents Chapter 8: Specialized Cloud Mechanisms ...........169 8.1 Automated Scaling Listener ........................170 Case Study Example ..................................172 8.2 Load Balancer ..................................176 Case Study Example ..................................177 8.3 SLA Monitor ...................................178 Case Study Example ..................................180 SLA Monitor Polling Agent .................................180 SLA Monitoring Agent .....................................180 8.4 Pay-Per-Use Monitor .............................184 Case Study Example ..................................187 8.5 Audit Monitor ...................................189 Case Study Example ..................................189 8.6 Failover System .................................191 Active-Active ........................................191 Active-Passive .......................................194 Case Study Example ..................................196 8.7 Hypervisor .....................................200 Case Study Example ..................................201 8.8 Resource Cluster ................................203 Case Study Example .................................206 8.9 Multi-Device Broker ..............................208 Case Study Example .................................209 8.10 State Management Database .....................210 Case Study Example ..................................211 Contents XXI Chapter 9: Cloud Management Mechanisms ......... .213 9.1 Remote Administration System .....................214 Case Study Example ..................................219 9.2 Resource Management System ....................219 Case Study Example ..................................221 9.3 SLA Management System .........................222 Case Study Example ..................................224 9.4 Billing Management System .......................225 Case Study Example .................................227 Chapter 10: Cloud Security Mechanisms .......,.....229 10.1 Encryption ....................................230 Symmetric Encryption .................................231 Asymmetric Encryption ................................231 Case Study Example .................................233 10.2 Hashing ......................................234 Case Study Example .................................235 10.3 Digital Signature ...............................236 Case Study Example .................................238 10.4 Public Key Infrastructure (PKI) ....................240 Case Study Example ..................................242 10.5 Identity and Access Management (IAM) ............243 Case Study Example ..................................244 10.6 Single Sign-On (SSO)...........................244 Case Study Example ..................................246 10.7 Cloud-Based Security Groups ....................247 Case Study Example ..................................249 10.8 Hardened Virtual Server Images ...................251 Case Study Example ..................................252 xxii Contents PART III: CLOUD COMPUTING ARCHITECTURE Chapter 11: Fundamental Cloud Architectures ........255 11.1 Workload Distribution Architecture ..................256 11.2 Resource Pooling Architecture ....................257 11.3 Dynamic Scalability Architecture ...................262 11.4 Elastic Resource Capacity Architecture ..............265 11.5 Service Load Balancing Architecture ...............268 11.6 Cloud Bursting Architecture .......................271 11.7 Elastic Disk Provisioning Architecture ...............272 11.8 Redundant Storage Architecture ...................275 11.9 Case Study Example ............................277 Chapter 12: Advanced Cloud Architectures .......... .281 12.1 Hypervisor Clustering Architecture .................282 12.2 Load Balanced Virtual Server Instances Architecture. . .288 12.3 Non-Disruptive Service Relocation Architecture .......293 12.4 Zero Downtime Architecture ......................298 12.5 Cloud Balancing Architecture .....................299 12.6 Resource Reservation Architecture .................301 12.7 Dynamic Failure Detection and Recovery Architecture . .306 12.8 Bare-Metal Provisioning Architecture ...............309 12.9 Rapid Provisioning Architecture ...................312 12.10 Storage Workload Management Architecture ........315 12.11 Case Study Example ...........................321 Contents xxiii Chapter 13: Specialized Cloud Architectures .........323 13.1 Direct I/O Access Architecture ....................324 13.2 Direct LUN Access Architecture ...................326 13.3 Dynamic Data Normalization Architecture ............329 13.4 Elastic Network Capacity Architecture ..............330 13.5 Cross-Storage Device Vertical Tiering Architecture . . . .332 13.6 Intra-Storage Device Vertical Data Tiering Architecture .337 13.7 Load Balanced Virtual Switches Architecture .........340 13.8 Multipath Resource Access Architecture ............342 13.9 Persistent Virtual Network Configuration Architecture . . .344 13.10 Redundant Physical Connection for Virtual Servers Architecture .......................................347 13.11 Storage Maintenance Window Architecture ..........350 PART IV: WORKING WITH CLOUDS Chapter 14: Cloud Delivery Model Considerations ......359 14.1 Cloud Delivery Models: The Cloud Provider Perspective .......................................360 Building laaS Environments ............................360 Data Centers ............................................361 Scalability and Reliability ..................................363 Monitoring ..............................................363 Security ................................................364 Equipping PaaS Environments ..........................364 Scalability and Reliability ..................................365 Monitoring ..............................................367 Security ................................................367 Optimizing SaaS Environments .........................367 Security ................................................370 XXIV Contents 14.2 Cloud Delivery Models: The Cloud Consumer Perspective .......................................370 Working with laaS Environments .........................370 /7 Resource Provisioning Considerations ......................372 Working with PaaS Environments .........................373 IT Resource Provisioning Considerations ......................373 Working with SaaS Services .............................374 14.3 Case Study Example ............................375 Chapter 15: Cost Metrics and Pricing Models .........379 15.1 Business Cost Metrics ..........................380 Up-Front and On-Going Costs ..........................380 Additional Costs ......................................381 Case Study Example .................................382 Product Catalog Browser ..............................382 On-Premise Up-Front Costs ................................382 On-Premise On-Going Costs ...............................383 Cloud-Based Up-Front Costs ...............................383 Cloud-Based On-Going Costs ..............................383 Client Database .....................................385 On-Premise Up-Front Costs ................................385 On-Premise On-Going Costs ...............................385 Cloud-Based Up-Front Costs ...............................385 Cloud-Based On-Going Costs ..............................385 15.2 Cloud Usage Cost Metrics .......................387 Network Usage ......................................387 Inbound Network Usage Metric .............................387 Outbound Network Usage Metric ............................388 Intra-Cloud WAN Usage Metric ..............................388 Server Usage .......................................389 On-Demand Virtual Machine Instance Allocation Metric ..........389 Reserved Virtual Machine Instance Allocation Metric .............389 Cloud Storage Device Usage ...........................390 On-Demand Storage Space Allocation Metric ..................390 I/O Data Transferred Metric .................................390 Contents XXV Cloud Service Usage .................................390 Application Subscription Duration Metric ......................390 Number of Nominated Users Metric ..........................397 Number of Transactions Users Metric .........................391 15.3 Cost Management Considerations .................391 Pricing Models ......................................393 Additional Considerations .............................395 Case Study Example .................................396 Virtual Server On-Demand Instance Allocation ..............397 Virtual Server Reserved Instance Allocation ...............399 Cloud Storage Device .................................401 WAN Traffic ..........................................401 Chapter 16: Service Quality Metrics and SLAs ....... .403 16.1 Service Quality Metrics ..........................404 Service Availability Metrics .............................405 Availability Rate Metric ....................................405 Outage Duration Metric ....................................406 Service Reliability Metrics .............................407 Mean-Time Between Failures (MTBF) Metric ...................407 Reliability Rate Metric .....................................407 Service Performance Metrics ...........................407 Network Capacity Metric ...................................408 Storage Device Capacity Metric .............................408 Server Capacity Metric ....................................408 Web Application Capacity Metric ............................408 Instance Starting Time Metric ...............................409 Response Time Metric ....................................409 Completion Time Metric ...................................409 Service Scalability Metrics .............................409 Storage Scalability (Horizontal) Metric ........................410 Server Scalability (Horizontal) Metric .........................410 Server Scalability (Vertical) Metric ............................410 Service Resiliency Metrics ..............................411 Mean-Time to Switchover (MTSO) Metric ......................477 Mean-Time System Recovery (MTSR) Metric ...................472 16.2 Case Study Example ............................412 XXVI Contents 16.3 SLA Guidelines ................................413 16.4 Case Study Example ............................416 Scope and Applicability ...................................476 Service Quality Guarantees .................................416 Definitions ..............................................417 Usage of Financial Credits .................................417 SLA Exclusions ..........................................418 PART ¥: APPENDICES Appendix Ä: Case Study Conclusions ................421 A.1 ATN ..........................................422 A. 2 DTGOV .......................................422 A.3 Innovartus .....................................424 Appendix B: Industry Standards Organizations ........427 B.1 National Institute of Standards and Technology (NIST) . .428 B.2 Cloud Security Alliance (OSA) .....................429 B.3 Distributed Management Task Force (DMTF) ..........429 B.4 Storage Networking Industry Association (SNIA) .......430 B.5 Organization for the Advancement of Structured Information Standards (OASIS) ........................430 B.6 The Open Group ................................430 B.7 Open Cloud Consortium (OCC) ....................431 B.8 European Telecommunications Standards Institute (ETSI) .....................................431 B.9 Telecommunications Industry Association (TIA) .......431 В. 10 Liberty Alliance ................................432 B.11 Open Grid Forum (OGF) .........................432 Contents xxvii Appendix С: Mapping Mechanisms to Characteristics. . .433 Appendix D: Data Center Facilities {TIA-942). .........437 D.1 Primary Rooms .................................438 Electrical Room .....................................438 Mechanical Room ...................................438 Storage and Staging .................................438 Offices, Operations Center, and Support ..................438 Telecommunications Entrance ..........................438 Computer Room .....................................439 D.2 Environmental Controls ...........................440 External Electrical Power Provider Interconnection ..........440 Power Distribution ....................................441 Uninterruptible Power Source (UPS) ......................441 Power Engine-Generator ...............................441 D.3 Infrastructure Redundancy Summary ................442 Appendix Es Emerging Technologies, ............... .443 E.1 Autonomie Computing ............................444 E.2 Grid Computing ................................445 Service Grids .......................................446 Appendix F: Cloud Provisioning Contracts ........... .449 F.1 Cloud Provisioning Contract Structure ................450 Terms of Service .....................................452 Service Usage Policy .....................................452 Security and Privacy Policy .................................453 Warranties and Liabilities ...................................455 Rights and Responsibilities .................................455 Termination and Renewal ..................................456 Specifications and SLAs ..............................456 Pricing and Billing ....................................457 xxviii Contents Other Issues ........................................457 Legal and Compliance Issues ..............................457 Auditability and Accountability ..............................457 Changes in the Contract Terms and Conditions .................457 F.2 Cloud Provider Selection Guidelines .................458 Cloud Provider Viability ...............................458 Appendix G: Cloud Business Case Template ..........461 G.1 Business Case Identification .......................462 G.2 Business Needs ................................462 G.3 Target Cloud Environment ........................463 G.4 Technical Issues ................................464 G.5 Economic Factors ...............................464 About the Authors ...............................465 Thomas Eri ........................................465 Zaigham Mahmood .................................465 Ricardo Puttini.....................................466 About the Foreword Contributor ....................467 Pamela J. Wise-Martinez, MSc ........................467 Aboyt the Contributors .......................... .469 Gustavo Azzolin, BSc, MSc ...........................469 Amin Naserpour ....................................469 Vinícius Pacheco, MSc ..............................470 Matthias Ziegler ....................................470 Index ..........................................471
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id	DE-604.BV041063760
illustrated	Illustrated
indexdate	2024-12-20T16:29:58Z
institution	BVB
isbn	9780133387520 0133387526
language	English
oai_aleph_id	oai:aleph.bib-bvb.de:BVB01-026040822
oclc_num	854721362
open_access_boolean
owner	DE-473 DE-BY-UBG DE-83 DE-523 DE-858 DE-526
owner_facet	DE-473 DE-BY-UBG DE-83 DE-523 DE-858 DE-526
physical	XXXIV, 489 S. Ill., graph. Darst.
publishDate	2013
publishDateSearch	2013
publishDateSort	2013
publisher	Prentice-Hall
record_format	marc
series2	The Prentice Hall service technology series from Thomas Erl
spellingShingle	Erl, Thomas 1967- Mahmood, Zaigham Puttini, Ricardo 1974- Cloud computing concepts, technology & architecture Cloud computing Cloud Computing (DE-588)7623494-0 gnd
subject_GND	(DE-588)7623494-0
title	Cloud computing concepts, technology & architecture
title_auth	Cloud computing concepts, technology & architecture
title_exact_search	Cloud computing concepts, technology & architecture
title_full	Cloud computing concepts, technology & architecture Thomas Erl, Zaigham Mahmood and Ricardo Puttini
title_fullStr	Cloud computing concepts, technology & architecture Thomas Erl, Zaigham Mahmood and Ricardo Puttini
title_full_unstemmed	Cloud computing concepts, technology & architecture Thomas Erl, Zaigham Mahmood and Ricardo Puttini
title_short	Cloud computing
title_sort	cloud computing concepts technology architecture
title_sub	concepts, technology & architecture
topic	Cloud computing Cloud Computing (DE-588)7623494-0 gnd
topic_facet	Cloud computing Cloud Computing
url	http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=026040822&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
work_keys_str_mv	AT erlthomas cloudcomputingconceptstechnologyarchitecture AT mahmoodzaigham cloudcomputingconceptstechnologyarchitecture AT puttiniricardo cloudcomputingconceptstechnologyarchitecture

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