Armstrong's handbook of reward management practice: improving performance through reward
Gespeichert in:
Beteilige Person: | |
---|---|
Format: | Buch |
Sprache: | Englisch |
Veröffentlicht: |
London [u.a.]
Kogan Page
2012
|
Ausgabe: | 4. ed. |
Schlagwörter: | |
Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025366972&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
Beschreibung: | Includes index. - 1. publ. 2005 as "A handbook of employee reward management practice" |
Umfang: | XIV, 442 S. graph. Darst. |
ISBN: | 9780749466473 |
Internformat
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Datensatz im Suchindex
DE-BY-TUM_call_number | 0002 WIR 710f 2012 A 7912(4) |
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adam_text | Titel: Armstrong s handbook of reward management practice
Autor: Armstrong, Michael
Jahr: 2012
CONTENTS
Introduction 1
part one Essentials of reward and performance
management 3
01 An overview of reward management 5
Introduction 6
Reward management denned 6
Aims of reward management 6
Reward philosophy 7
Guiding principles 7
The reward system 9
Reward systems in action 13
Contextual factors affecting reward 15
Developments in reward management 19
References 21
02 Performance management 23
Introduction 24
Characteristics of performance management 24
Principles of performance management 25
The performance management cycle 26
Performance and development agreements 27
Performance planning 27
Managing performance throughout the year 28
Reviewing performance 28
Assessing performance 29
Recording the performance agreement and review 33
Web-enabled performance management 36
Performance management as a rewarding process 36
Impact of performance management on performance 36
Line managers and performance management 40
Case studies 41
References 45
03 Performance and reward 47
Introduction 47
The meaning of performance 48
Influences on performance 49
How does reward impact on performance? 50
Impact of reward on organizational performance 51
References 51
04 Motivation and reward 53
Introduction 54
The process of motivation 54
Types of motivation 54
Instrumentality theory 55
Reinforcement theory 56
Content (needs) theory 56
Process theory 59
How motivation theories affect reward management 63
References 64
05 Engagement and reward 67
Introduction 67
Why engagement is important 71
The factors that influence engagement 71
Enhancing engagement 71
Developing engagement policies through reward 73
Conclusion 74
References 74
06 Talent management and reward 77
Introduction 77
Talent management 78
The contribution of reward and performance management to talent
management 78
References 80
07 Financial rewards 81
Introduction 82
Incentives and rewards 83
The theoretical framework 84
The role of money 84
Views about the importance of pay 85
Research on the effectiveness of financial rewards 88
Arguments for and against financial rewards 92
Criteria for effectiveness 94
References 97
08 Non-financial rewards 99
Introduction 99
The significance of non-financial rewards 100
Types of non-financial rewards 100
Individual extrinsic rewards 101
Individual intrinsic rewards 102
Collective extrinsic rewards 103
Collective intrinsic rewards 103
References 105
09 Total rewards to?
Introduction 108
Total rewards defined 108
The elements of total rewards 109
The significance of total rewards 110
Benefits of total rewards 110
Models of total rewards 110
Introducing total rewards 113
Total rewards in practice 119
Conclusion 124
References 124
10 International reward 127
Introduction 127
The international scene 128
International reward strategy 129
Guiding principles for international reward 131
Rewards for expatriates 132
References 136
11 The ethical approach to reward and performance
management 137
Introduction 138
Ethical decisions in reward and performance management 138
Why is an ethical approach desirable? 138
Fairness 139
Treating people justly 139
Resolving ethical dilemmas 142
The ethical role of reward professionals 145
An ethical code of practice for reward and performance management 146
References 146
12 Strategic reward 149
Introduction 149
Strategic reward defined 150
The characteristics of strategic reward 150
Critical evaluation of the concept of strategic reward 150
Reward strategy 152
Case studies 157
References 159
part two Base pay management i6i
13 Introduction to base pay management 163
Introduction 164
Base pay 164
Base pay management 164
Factors affecting pay levels - the conceptual framework 165
Pay determination within organizations 170
Summary of factors affecting pay levels 172
Managing pay 172
Base pay management and performance 172
References 173
14 Job evaluation 175
Introduction 176
Job evaluation defined 176
Aims of job evaluation 176
Achieving the aims 177
Formal job evaluation 177
Informal job evaluation 177
Analytical job evaluation schemes 178
Non-analytical schemes 182
Market pricing 184
Levelling 185
Job analysis for job evaluation 187
Computer-aided job evaluation 188
Choice of approach to job evaluation 190
Developing a point-factor job evaluation scheme 193
Implement job evaluation 198
Ensuring that the scheme is unbiased 199
References 201
15 Market rate analysis 203
Introduction 204
Aims of market analysis 204
The concept of a market rate 204
Job matching 205
Use of benchmark jobs 206
Sources of market data 206
Interpreting and presenting market rate data 209
Using survey data 209
16 Grade and pay structures 213
Introduction 214
Grade structures 214
Pay structures 215
Guiding principles for grade and pay structures 215
Multi-graded structures 216
Broad-graded structures 219
Broad-banded structures 221
Career-family structures 227
Job-family structures 231
Combined career-/job-family and broad-banded structures 233
Pay spines 233
Unstructured pay systems 235
Spot rates 235
Individual job grades 236
Choice of grade and pay structures 236
Developing a grade and pay structure 239
Career-family structure design 244
Minimizing bias in grade and pay structure design 245
References 246
17 Equal pay 247
Introduction 247
Reasons for unequal pay 248
The Equality Act 2010 250
Defending an equal pay claim 253
Achieving equal pay 255
Risk assessment 256
References 257
part three Rewarding and recognizing
performance 259
18 Merit pay 261
Introduction 261
Characteristics of merit pay 262
Method of operation 263
Performance-related pay 264
Competency-related pay 267
Contribution-related pay 269
Overall conclusions on merit pay 272
Developing merit pay schemes 272
References 276
19 Bonus schemes 277
Introduction 277
Bonus schemes defined 278
Aims of bonus schemes 278
Rationale for bonus schemes 279
Criteria for a bonus scheme 280
Types of scheme 281
Designing a bonus scheme 281
Introducing a bonus scheme 285
Earn-back pay 285
Bonus schemes and performance 286
References 287
20 Team pay 289
Introduction 289
Team pay defined 290
Aim of team pay 290
Rationale for team pay 291
How team pay works 291
Requirements for team pay 292
Advantages and disadvantages of team pay 293
Developing team pay 294
NHS case study 294
References 296
21 Rewarding for business performance 297
Introduction 297
Types of schemes 298
Aims 298
Profit-sharing 298
Share ownership schemes 300
Save-as-you-earn schemes 300
Gain-sharing 300
References 302
22 Recognition 303
Introduction 303
Recognition schemes defined 304
Benefits of recognition schemes 304
Principles of recognition 304
Types of recognition 305
Examples of non-cash awards 306
Designing a recognition scheme 307
Examples of recognition schemes 307
part four Rewarding special groups 311
23 Executive reward 313
Introduction 314
Executive pay levels 314
Factors affecting the level and nature of executive rewards 315
Why has executive pay grown so much? 316
Corporate governance and executive remuneration 318
The elements of executive remuneration 320
References 324
24 Rewarding sales and customer service staff 327
Introduction 327
Rewarding sales representatives 327
Rewarding customer service staff 333
References 336
25 Rewarding knowledge workers 337
Introduction 337
What motivates knowledge workers? 338
Approaches to rewarding knowledge workers 338
References 341
26 Rewarding manual workers 343
Introduction 344
Factors affecting the pay of manual workers 344
Time rates 345
Pay structures 345
Incentive schemes for manual workers 346
Payment by results schemes 348
Collective schemes 351
Summary of schemes 352
Single status and harmonization 352
References 355
part five Employee benefits 357
27 Employee pensions and benefits 359
Introduction 359
Rationale for employee benefits 360
Employee benefit strategies and policies 360
Types of benefit 360
Incidence of benefits 366
Choice of benefits 366
Administering employee benefits 366
Total reward statements 367
References 368
28 Flexible benefits 369
Introduction 369
Reasons for introducing flexible benefits 369
Types of flexible benefits schemes 370
Introducing flexible benefits 373
References 375
part six The practice of reward management 377
29 Evidence-based reward management 379
Introduction 379
Evidence-based management 380
Evidence-based reward management 380
Reviewing reward 382
Measuring reward 384
Evaluating reward 387
Conclusions 390
References 390
30 Developing reward systems 391
Introduction 391
The task of developing and implementing reward systems 392
Objective setting 392
The process of development and implementation 393
The development and implementation programme 396
Advice from practitioners (e-reward) 396
References 401
31 Managing reward systems 403
Introduction 404
Reward policies 404
Controlling reward 407
Monitoring and evaluating reward policies and practices 408
Conducting pay reviews 410
General reviews 410
Individual reviews 411
Reward procedures 414
The use of computers in reward management 415
Communicating to employees 418
References 419
32 Managing reward risk 421
Introduction 421
Risk management 422
Reward management risks 422
The risk management process 425
References 426
33 Responsibility for reward 427
Introduction 427
The role of the reward professional 427
Role of line managers 429
Using reward consultants 431
References 432
Index 433
|
any_adam_object | 1 |
author | Armstrong, Michael 1928- |
author_GND | (DE-588)13143683X |
author_facet | Armstrong, Michael 1928- |
author_role | aut |
author_sort | Armstrong, Michael 1928- |
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dewey-ones | 658 - General management |
dewey-raw | 658.3/125 |
dewey-search | 658.3/125 |
dewey-sort | 3658.3 3125 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
edition | 4. ed. |
format | Book |
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isbn | 9780749466473 |
language | English |
lccn | 2012019244 |
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spellingShingle | Armstrong, Michael 1928- Armstrong's handbook of reward management practice improving performance through reward Incentives in industry Employee motivation Compensation management Lohnpolitik (DE-588)4036241-3 gnd Lohnform (DE-588)4168068-6 gnd Belohnung (DE-588)4144447-4 gnd Arbeitsmotivation (DE-588)4132063-3 gnd Mitarbeiter (DE-588)4120744-0 gnd Leistungssteigerung (DE-588)4167306-2 gnd |
subject_GND | (DE-588)4036241-3 (DE-588)4168068-6 (DE-588)4144447-4 (DE-588)4132063-3 (DE-588)4120744-0 (DE-588)4167306-2 |
title | Armstrong's handbook of reward management practice improving performance through reward |
title_auth | Armstrong's handbook of reward management practice improving performance through reward |
title_exact_search | Armstrong's handbook of reward management practice improving performance through reward |
title_full | Armstrong's handbook of reward management practice improving performance through reward Michael Armstrong |
title_fullStr | Armstrong's handbook of reward management practice improving performance through reward Michael Armstrong |
title_full_unstemmed | Armstrong's handbook of reward management practice improving performance through reward Michael Armstrong |
title_short | Armstrong's handbook of reward management practice |
title_sort | armstrong s handbook of reward management practice improving performance through reward |
title_sub | improving performance through reward |
topic | Incentives in industry Employee motivation Compensation management Lohnpolitik (DE-588)4036241-3 gnd Lohnform (DE-588)4168068-6 gnd Belohnung (DE-588)4144447-4 gnd Arbeitsmotivation (DE-588)4132063-3 gnd Mitarbeiter (DE-588)4120744-0 gnd Leistungssteigerung (DE-588)4167306-2 gnd |
topic_facet | Incentives in industry Employee motivation Compensation management Lohnpolitik Lohnform Belohnung Arbeitsmotivation Mitarbeiter Leistungssteigerung |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=025366972&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT armstrongmichael armstrongshandbookofrewardmanagementpracticeimprovingperformancethroughreward |
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