Verfügbarkeit: Organizational interoperability in e-government

Organizational interoperability in e-government: lessons from 77 European good-practice cases

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Bibliographische Detailangaben
Beteiligte Personen:	Kubicek, Herbert 1946- (VerfasserIn), Cimander, Ralf (VerfasserIn), Scholl, Hans Jochen (VerfasserIn)
Format:	Buch
Sprache:	Englisch
Veröffentlicht:	Heidelberg [u.a.] Springer 2011
Schriftenreihe:	Computer Science
Schlagwörter:	E-Government Interoperabilität Europa
Links:	http://deposit.dnb.de/cgi-bin/dokserv?id=3850558&prov=M&dok_var=1&dok_ext=htm http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024585423&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Umfang:	XIV, 185 S. graph. Darst. 235 mm x 155 mm
ISBN:	3642225012 9783642225017 9783642225024

Internformat

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Datensatz im Suchindex

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adam_text	IMAGE 1 CONTENTS 1 INTRODUCTION 1 1.1 HIGH EXPECTATIONS FOR E-GOVERNMENT 1 1.2 FRONT-OFFICE AND BACK-OFFICE PUBLIC SERVICES 2 1.3 THE IMPORTANCE OF G2G REORGANIZATION 2 1.4 THE RELEVANCE OF INTEROPERABILITY FOR E-GOVERNMENT PROGRESS 5 1.5 THE RELEVANCE OF INTEROPERABILITY BEYOND PUBLIC SERVICES 7 1.6 INTEROPERABILITY STRATEGIES OF THE EUROPEAN COMMISSION 8 1.7 THE NEED FOR STANDARDIZATION AND THE ROLE OF INTEROPERABILITY FRAMEWORKS 10 1.8 PROGRESS WITH EIF 2.0? 11 1.9 EXPLORING ORGANIZATIONAL INTEROPERABILITY AND GOVERNANCE BOTTOM-UP 13 1.10 OBJECTIVES OF THIS RESEARCH 14 1.11 OUTLINE OF THIS REPORT 14 2 INTEROPERABILITY IN GOVERNMENT 17 2.1 HISTORICAL BACKGROUND 17 2.1.1 THE EMERGING NEED FOR STANDARDS 18 2.1.2 THE OSI REFERENCE MODEL 19 2.2 DEFINITIONS 22 2.3 GOVERNANCE AND IT-GOVERNANCE 25 2.3.1 TWO CONTEXTS AND MEANINGS OF GOVERNANCE 25 2.3.2 ITGOVERNANCE 26 2.3.3 THE PUBLIC-PRIVATE-DISTINCTION 27 2.4 INTEGRATION, CENTRALIZATION AND STANDARDIZATION: TECHNICAL AND ORGANIZATIONAL ISSUES 28 2.5 STAKEHOLDERS INFORMATION NEEDS 29 3 REVIEW OF PROMINENT IFS AND THE NEED FOR RE-CONCEPTUALIZATION ... 35 3.1 PURPOSE AND STRUCTURE OF IFS 36 BIBLIOGRAFISCHE INFORMATIONEN HTTP://D-NB.INFO/1013327284 DIGITALISIERT DURCH IMAGE 2 CONTENTS . 1 FORERUNNERS 36 .2 INTEROPERABILITY POLICY CONTEXT 37 .3 PURPOSE AND RELEVANCE OF EIF 2.0 38 .4 BUILDING BLOCKS AND KEY AREAS 39 .5 THE POLITICAL CONTROVERSY ABOUT OPENNESS 39 3.2 BUILDING BLOCKS OF EIF 2.0 43 3.3 ENTERPRISE ARCHITECTURES AND REFERENCE MODELS 46 3.3.1 BROADER REFERENCE MODELS 48 3.4 COMPARISONS OF NATIONAL INTEROPERABILITY FRAMEWORKS 49 3.4.1 POLITICAL CONTEXT 50 3.4.2 LEGALASPECTS 52 3.4.3 LAYERS OF INTEROPERABILITY 54 3.5 RELEVANCE AND FUZZINESS OF ORGANIZATIONAL INTEROPERABILITY 55 3.6 BASIC IDEA FOR RE-CONCEPTUALIZATION 58 3.6.1 THE FUNCTIONAL VIEW - WHAT HAS TO BE STANDARDIZED? .... 62 3.6.2 IT GOVERNANCE (THE INSTITUTIONAL VIEW): WHO DEFINES STANDARDS? 63 3.6.3 THE IT-SERVICE VIEW: HOW IS INTEROPERABILITY IMPLEMENTED? 63 4 SELECTION AND CLASSIFICATION OF CASE STUDIES 65 4.1 CASE SELECTION 65 4.2 CASE DISTRIBUTION 67 4.2.1 DISTRIBUTION BY COUNTRY 68 4.2.2 DISTRIBUTION BY LEVEL OF GOVERNMENT 69 4.2.3 DISCLAIMER 69 4.3 CODING OF CASES 70 5 INTERDEPENDENCIES IN E-GOVERNMENT AND THEIR INTEROPERABILITY REQUIREMENTS 71 5.1 HORIZONTAL AND VERTICAL INTEGRATION 71 5.2 DIFFERENT TYPES OF INTERDEPENDENCE 73 5.3 DIFFERENT TYPES OF INTEROPERABILITY REQUIREMENTS 74 5.3.1 MULTI-SERVICE EXCHANGE 74 5.3.2 MULTI-STAGE EXCHANGE 75 5.3.3 MULTI-AREA EXCHANGE 76 5.3.4 MULTI-FILE EXCHANGE 77 6 WANTS AND NEEDS WHEN PURSUING INTEROPERABILITY 79 6.1 INTEROPERABILITY REQUIREMENTS 81 6.2 LEVELS OF GOVERNMENT 83 6.3 SUMMARY 83 7 LAYERS OF INTEROPERABILITY 85 7.1 TECHNICAL, SYNTACTIC AND SEMANTIC INTEROPERABILITY 85 IMAGE 3 CONTENTS IX 7.1.1 TECHNICAL AND SYNTACTIC INTEROPERABILITY 86 7.1.2 SEMANTIC INTEROPERABILITY 89 7.2 ORGANIZATIONAL INTEROPERABILITY RE-DEFINED 91 7.3 CUMULATIVE STRUCTURE OF INTEROPERABILITY LAYERS 94 8 MODES OF IMPLEMENTATION OF INTEROPERABILITY 97 8.1 STANDARDIZATION FOR INTEROPERATION 99 8.2 CENTRALIZATION FOR INTEROPERATION 103 8.3 RELATIONSHIP BETWEEN STANDARDIZATION AND CENTRALIZATION 106 8.4 SUMMARY 106 9 IT GOVERNANCE OF COLLABORATION FOR INTEROPERABILITY 109 9.1 THE PLANNING PHASE 112 9.1.1 INSTITUTIONAL SETTINGS 112 9.1.2 REPRESENTATION OF AGENCIES CONCERNED 116 9.2 LEGITIMACY AND AUTHORIZATION OF STANDARDS 118 9.3 OPERATION AND MAINTENANCE OF STANDARDS 122 10 STRATEGIC CHOICES FOR SETTING UP INTEROPERABLE E-GOVERNMENT SERVICES 127 10.1 INITIATION 128 10.2 CHOOSING AN IT GOVERNANCE MODEL 129 10.3 CHOOSING AN ORGANIZATIONAL MODEL 130 10.4 SELECTING AND DEFINING STANDARDS 131 10.5 ENACTING STANDARDS 132 10.6 IMPLEMENTATION AND SUPPORTING OF INTEROPERATION 132 10.7 EVALUATION AND CHANGE MANAGEMENT 133 11 INTEROPERABILITY BEYOND INTEROPERATION 135 11.1 INTEROPERABILITY AS CAPABILITY AND GENERIC COMPONENTS 1 36 12 CONCLUSIONS AND OUTLOOK 143 ANNEX 1: LIST OF 77 GOOD-PRACTICE CASES 147 ANNEX 2: SUMMARIES OF GOOD-PRACTICE CASES 151 ANNEX 3.1: RANKING OF CASES ACCORDING TO NUMBER OF LAYERS COVERED 173 ANNEX 3.2: CUMULATIVE STRUCTURE FOR STANDARDIZATION ITEMS 177 REFERENCES 179 AUTHORS 185
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author	Kubicek, Herbert 1946- Cimander, Ralf Scholl, Hans Jochen
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author_facet	Kubicek, Herbert 1946- Cimander, Ralf Scholl, Hans Jochen
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dewey-tens	350 - Public administration and military science
discipline	Informatik Wirtschaftswissenschaften
format	Book
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spellingShingle	Kubicek, Herbert 1946- Cimander, Ralf Scholl, Hans Jochen Organizational interoperability in e-government lessons from 77 European good-practice cases E-Government (DE-588)4728387-7 gnd Interoperabilität (DE-588)4760029-9 gnd
subject_GND	(DE-588)4728387-7 (DE-588)4760029-9 (DE-588)4015701-5
title	Organizational interoperability in e-government lessons from 77 European good-practice cases
title_auth	Organizational interoperability in e-government lessons from 77 European good-practice cases
title_exact_search	Organizational interoperability in e-government lessons from 77 European good-practice cases
title_full	Organizational interoperability in e-government lessons from 77 European good-practice cases Herbert Kubicek ; Ralf Cimander ; Hans Jochen Scholl
title_fullStr	Organizational interoperability in e-government lessons from 77 European good-practice cases Herbert Kubicek ; Ralf Cimander ; Hans Jochen Scholl
title_full_unstemmed	Organizational interoperability in e-government lessons from 77 European good-practice cases Herbert Kubicek ; Ralf Cimander ; Hans Jochen Scholl
title_short	Organizational interoperability in e-government
title_sort	organizational interoperability in e government lessons from 77 european good practice cases
title_sub	lessons from 77 European good-practice cases
topic	E-Government (DE-588)4728387-7 gnd Interoperabilität (DE-588)4760029-9 gnd
topic_facet	E-Government Interoperabilität Europa
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