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Strategic management: a stakeholder approach

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Bibliographic Details
Main Author:	Freeman, R. Edward 1951- (Author)
Format:	Book
Language:	English
Published:	Cambridge [u.a.] Cambridge Univ. Press 2010
Subjects:	Unternehmensplanung Strategische Planung Strategisches Management Stakeholder
Links:	http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020448653&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Physical Description:	XII, 276 S. graph. Darst.
ISBN:	9780521151740

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Record in the Search Index

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adam_text	CONTENTS Preface v Part I/THE STAKEHOLDER APPROACH 1 One^ Managing ¡n Turbulent Times 3 INTRODUCTION 3 TURBULENT TIMES 4 INTERNAL CHANGE 8 Owners 9 Customers 9 Employees 10 Suppliers 11 EXTERNAL CHANGE 11 Governments 13 Competitors 17 Consumer Advocates 18 Environmentalists 20 Special Interest Groups 21 Media 22 THE NEED FOR A FRAMEWORK 22 THE STAKEHOLDER CONCEPT 24 SUMMARY AND PROLOGUE 27 NOTES 28 Two/The Stakeholder Concept and Strategic Management 31 HISTORY OF STAKEHOLDER 31 The Corporate Planning Literature 33 The Systems Theory Literature 36 The Corporate Social Responsibility Literature 38 The Organization Theory Literature 41 A STAKEHOLDER APPROACH TO STRATEGIC MANAGEMENT 43 ix χ Strategie Management A NOTE ON MANAGEMENT THEORY 47 SUMMARY 48 NOTES 49 Three/Stakeholder Management: Framework and Philosophy 52 INTRODUCTION 52 THE STAKEHOLDER FRAMEWORK 52 THE RATIONAL LEVEL: STAKEHOLDER MAPS 54 THE PROCESS LEVEL: ENVIRONMENTAL SCANNING AND THE LIKE 64 THE TRANSACTIONAL LEVEL: INTERACTING WITH STAKEHOLDERS 69 THE STAKEHOLDER PHILOSOPHY: A PLEA FOR VOLUNTARISM 74 SUMMARY 80 NOTES 81 Part II/STRATEGIC MANAGEMENT PROCESSES 83 Four/Setting Strategic Direction 85 INTRODUCTION 85 SETTING DIRECTION IN ORGANIZATIONS 85 ENTERPRISE STRATEGY: WHAT DO WE STAND FOR? 89 Stakeholder Analysis 91 Values Analysis 95 Social Issues Analysis 99 A Typology of Enterprise Strategy 101 Specific Stakeholder Strategy 102 The Necessity of Enterprise Strategy 107 SETTING DIRECTION AT THE CORPORATE LEVEL: THE STAKEHOLDER AUDIT 110 TAILOR-MAKING THE STAKEHOLDER AUDIT: SOME EXAMPLES 117 CD Insurance Co. 117 Major Oil Inc. 119 SUMMARY 123 NOTES 123 Five/Formulating Strategies for Stakeholders 126 INTRODUCTION 126 A PROCESS FOR FORMULATING STRATEGIC PROGRAMS FOR STAKEHOLDERS 128 Contents xi FORMULATING STRATEGIES FOR SPECIFIC STAKEHOLDERS: ANALYSIS 131 Stakeholder Behavior Analysis 131 Stakeholder Behavior Explanation 133 Coalition Analysis 135 STAKEHOLDER ANALYSIS EXAMPLE: THE U.S. SUPERSONIC TRANSPORT 136 Background 136 Stakeholder Analysis 137 Objectives of PAC and McNamara 138 Stakeholder Analysis of PAC and McNamara 138 Beliefs About Key Stakeholders 138 Coalition Analysis 138 GENERIC STRATEGIES FOR STAKEHOLDERS 139 SPECIFIC STAKEHOLDER STRATEGIC PROGRAMS 144 Changing the Rules Programs 145 Offensive Strategic Programs 147 Defensive Strategic Programs 149 Holding Programs 150 INTEGRATED STRATEGIC PROGRAMS FOR STAKEHOLDERS 150 SUMMARY 152 NOTES 152 Six/Implementing and Monitoring Stakeholder Strategies 154 INTRODUCTION 154 IMPLEMENTATION OF STRATEGIC PROGRAMS 155 Allocating Resources 158 Gaining Commitment 162 Changing the Transaction Processes 164 MONITORING PROGRESS WITH STAKEHOLDERS 171 Implementation Control 171 Control of Strategic Programs 172 Control of Strategic Direction 173 Control of What We Stand For 176 KEEPING SCORE WITH STAKEHOLDERS 177 AMERICAN SERVICES INTERNATIONAL: A CASE STUDY OF IMPLEMENTATION AND MONITORING PROGRESS WITH STAKEHOLDERS 181 SOME PITFALLS OF USING THE STAKEHOLDER CONCEPT 188 Openness of the System 188 Involvement of Top Management 189 Involvement of Lower Levels of Management 189 xii Strategie Management Analysis Paralysis 190 The Snail Darter Fallacy 190 SUMMARY 191 NOTES 191 Part HI/IMPLICATIONS FOR THEORY AND PRACTICE 193 Seven/Conflict at the Board Level 195 INTRODUCTION 195 THE ROLE OF THE BOARD OF DIRECTORS 195 Conflicts Within the Board of Directors 198 Outside Attacks on the Board of Directors 203 Conflicts Within the Ownership Group 206 IMPLICATIONS FOR THE BOARD AND ITS ADVISORS 209 The Focal Organization 209 The Advisors of the Firm 210 Evaluation of Proposals for Reform 211 NOTES 213 Eight/The Functional Disciplines of Management 214 INTRODUCTION 214 INTERNAL STAKEHOLDERS 216 EXTERNAL AFFAIRS: A NEW RULE FOR PUBLIC RELATIONS AND PUBLIC AFFAIRS 219 MARKETING MANAGERS: LINKS TO THE CUSTOMER 226 FINANCIAL MANAGERS 228 PERSONNEL 230 MANUFACTURING 231 A STAKEHOLDER STRUCTURE FOR ORGANIZATIONS 233 SUMMARY 236 NOTES 237 Nine/The Role of the Executive 238 INTRODUCTION 238 THE GENERAL MANAGER 238 THE ROLE OF THE EXECUTIVE INSIDE THE CORPORATION 240 THE EXTERNAL ROLE OF THE EXECUTIVE 243 LEADERSHIP TASKS 245 SUMMARY AND FUTURE RESEARCH 246 NOTES 249 Bibliography 251 Index 267
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author	Freeman, R. Edward 1951-
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spellingShingle	Freeman, R. Edward 1951- Strategic management a stakeholder approach Unternehmensplanung (DE-588)4078609-2 gnd Strategische Planung (DE-588)4309237-8 gnd Strategisches Management (DE-588)4124261-0 gnd Stakeholder (DE-588)4300861-6 gnd
subject_GND	(DE-588)4078609-2 (DE-588)4309237-8 (DE-588)4124261-0 (DE-588)4300861-6
title	Strategic management a stakeholder approach
title_auth	Strategic management a stakeholder approach
title_exact_search	Strategic management a stakeholder approach
title_full	Strategic management a stakeholder approach R. Edward Freeman
title_fullStr	Strategic management a stakeholder approach R. Edward Freeman
title_full_unstemmed	Strategic management a stakeholder approach R. Edward Freeman
title_short	Strategic management
title_sort	strategic management a stakeholder approach
title_sub	a stakeholder approach
topic	Unternehmensplanung (DE-588)4078609-2 gnd Strategische Planung (DE-588)4309237-8 gnd Strategisches Management (DE-588)4124261-0 gnd Stakeholder (DE-588)4300861-6 gnd
topic_facet	Unternehmensplanung Strategische Planung Strategisches Management Stakeholder
url	http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020448653&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
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