Gespeichert in:
| Beteiligte Personen: | , |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Basingstoke [u.a.]
Palgrave Macmillan
2010
|
| Ausgabe: | 2. ed. |
| Schlagwörter: | |
| Links: | http://catdir.loc.gov/catdir/enhancements/fy0625/2005049756-b.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=019012474&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Beschreibung: | Previous ed.: 2005. - Includes bibliographical references and index |
| Umfang: | XXIII, 395 S. graph. Darst. 24 cm |
| ISBN: | 9780230205826 0230205828 |
Internformat
MARC
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Datensatz im Suchindex
| _version_ | 1819317905604476928 |
|---|---|
| adam_text | IMAGE 1
INNOVATION MANAGEMENT
STRATEGY AND IMPLEMENTATION USING THE PENTATHLON FRAMEWORK SECOND
EDITION
KEITH GOFFIN & RICK MITCHELL
INCLUDES 77 INNOVATION CASE STUDIES - FROM THE SERVICE AND MANUFACTURING
SECTORS AND FROM AROUND THE GLOBE
MACMILLAN
IMAGE 2
TABLE OF CONTENTS
LIST OF CASE STUDIES XI
ACKNOWLEDGEMENTS XVII
PREFACE XIX
ABOUT THE AUTHORS XXI
COPYRIGHT MATERIAL * XXIII
1 KEY ASPECTS OF INNOVATION MANAGEMENT . 1
INTRODUCTION 1
INNOVATION DRIVERS 2
TECHNOLOGICAL ADVANCES; CHANGING CUSTOMERS AND NEEDS; INTENSIFIED
COMPETITION; CHANGING BUSINESS ENVIRONMENT; RESPONDING TO THE
ENVIRONMENT - STRATEGIC INTENT CHARACTERISTICS OF INNOVATION 6
DEFINITIONS OF INNOVATION; DIMENSIONS OF INNOVATION; DIMENSIONS OF
INNOVATION IN SERVICES; DEGREES OF INNOVATION; EVALUATING DIMENSIONS AND
DEGREES; INNOVATION AND CONTINUOUS IMPROVEMENT; PHASES OF INNOVATION;
INNOVATION THROUGHOUT THE ORGANIZATION KEY RESEARCH ON INNOVATION 20
MACRO-LEVEL INVESTIGATIONS; MICRO-LEVEL INVESTIGATIONS; PROJECT-LEVEL
INVESTIGATIONS; SERVICE INNOVATION RESEARCH MANAGING INNOVATION - THE
CHALLENGE , 26
NEED FOR A FRAMEWORK; THE INNOVATION PENTATHLON FRAMEWORK THE STRUCTURE
OF THIS BOOK 32
FORMAT OF THE CHAPTERS SUMMARY 34
2 INNOVATION AND ECONOMICS 41
INTRODUCTION 41
ECONOMIC MEASURES OF INNOVATION 42
FACTORS MEDIATING INNOVATION 44
COMPANY SIZE AND INNOVATION; MARKET SECTORS AND INNOVATION; EDUCATION
LEVELS, NATIONAL CULTURE AND INNOVATION; GOVERNMENT POLICIES AND
INNOVATION IMPACTS OF INNOVATION 51
INNOVATION AND BUSINESS CYCLES; INNOVATION AND EMPLOYMENT; INNOVATION
AND COMPANY PERFORMANCE; PRODUCT INNOVATION AND GROWTH DIFFUSION OF
INNOVATIONS 56
VII
IMAGE 3
VIII TABLE OF CONTENTS
THE INFLUENCE OF PRODUCT FEATURES; THE ADOPTION LIFE CYCLE SUMMARY^ . 60
3 CONTRASTING SERVICES WITH MANUFACTURING 65 INTRODUCTION 65
THE IMPORTANCE OF SERVICES 66
SERVICE AND THE ECONOMY; R&D.IN SERVICES; MANUFACTURERS NEED SERVICES
CHARACTERISTICS OF SERVICES 70
TERMINOLOGY OF SERVICES AND MANUFACTURING; SERVICE DELIVERY; THE
SERVICESCAPE; SERVICE CHARACTERISTICS AND INNOVATION; MANAGING QUALITY
IN SERVICES INNOVATION IN SERVICES 80
THE NEED.FOR INNOVATION; MANAGING SERVICE INNOVATION; NEW SERVICE
DEVELOPMENT PROCESSES SERVICES AND INNOVATION MANAGEMENT 85
SUMMARY 86
4 DEVELOPING AN INNOVATION STRATEGY 93
INTRODUCTION 93
INNOVATION STRATEGY AND STAKEHOLDER SATISFACTION 97
KANO S FEATURE ANALYSIS
TECHNOLOGY: THE CAPABILITY CEILING 101
* THE TECHNOLOGY C S CURVE; AN ALTERNATIVE PERSPECTIVE: DOMINANT
DESIGN; EVOLUTION OF STRATEGY AS TECHNOLOGY MATURES CUSTOMER
SATISFACTION: FEATURE FATIGUE 109
DISRUPTIVE INNOVATION; RESPONSES TO A DISRUPTIVE THREAT COMPETITION 115
VALUE INNOVATION: BLUE OCEAN STRATEGIES; PROTECTING THE VALUE OPEN
INNOVATION 119
STRATEGIC ISSUES LINKING THE COMPONENTS OF STRATEGY 123
ROADMAPPING; SCENARIO PLANNING THE SUCCESS TRAP 131
SUMMARY 132
5 GENERATING CREATIVE CUSTOMER-FOCUSED^ IDEAS 139 INTRODUCTION 139
CREATIVITY 140
TYPES OF BUSINESS CREATIVITY; INDIVIDUAL CREATIVITY; TEAM CREATIVITY AND
CULTURE; CREATIVITY TECHNIQUES FOR INNOVATION TRIZ 149
MANAGING KNOWLEDGE 150
NATURE OF KNOWLEDGE; CAPTURING TACIT KNOWLEDGE; PROMOTING KNOWLEDGE
TRANSFER .
IDEAS AND INNOVATION 154
IMAGE 4
TABLE OF CONTENTS IX
IDENTIFYING CUSTOMER NEEDS - TRADITIONAL APPROACHES; HIDDEN NEEDS
ANALYSIS; EMPATHIC DESIGN; LEAD USERS; EXPERIMENTATION; VIRTUAL
COMMUNITIES; IDENTIFYING PRIORITIES - CONJOINT ANALYSIS; CHOOSING THE
CORRECT APPROACH TO MARKET RESEARCH
PROTECTING IDEAS 175
COPYRIGHT; DESIGN RIGHT; TRADEMARKS; PATENTS SUMMARY 181
6 SELECTING AND MANAGING AN INNOVATION PORTFOLIO 187
INTRODUCTION 187
PRINCIPLES OF PORTFOLIO MANAGEMENT 188
THE NEED FOR A PROCESS; ELEMENTS OF A GOOD PORTFOLIO VALUING INDIVIDUAL
PROJECTS 191
TYPES OF PROJECT; FINANCIAL VALUATION METHODS; SINGLE-STAGE PROJECTS;
ESTIMATING PROBABILITIES IN PROJECTS; MULTISTAGE AND NETWORK PROJECTS;
COMPARING THE VALUES OF RISKY PROJECTS; VALUING LARGE AND SMALL
PORTFOLIOS OF PROJECTS; NON-FINANCIAL
METHODS; CHOOSING A VALUATION METHOD CHOOSING AND MANAGING A PORTFOLIO
210
RANKING PROJECTS FOR SELECTION; BALANCE THE MANAGEMENT PROCESS 216
PEOPLE ISSUES; SELECTING THE TOOLS SUMMARY 222
7 IMPLEMENTING INNOVATIONS 227
INTRODUCTION 227
PROJECT MANAGEMENT TECHNIQUES 229
SETTING PROJECT AIMS AND TRADEOFFS; WORK BREAKDOWN STRUCTURE; THE
PROJECT SCHEDULE; THE RESOURCE; PLAN; AGILE PROJECT MANAGEMENT MANAGING
PROJECT RISKS 236
COLLECTING RISK INFORMATION; APPRAISING THE RISKS: THE FMEA PROCESS
LINKING CUSTOMER NEEDS TO PRODUCT DESIGN 239
EMBEDDING THE FEATURES: QUALITY FUNCTION DEPLOYMENT; DEFINING AND
DELIVERING SERVICE PRODUCTS MANAGING STAKEHOLDERS 248
MANAGING AN INNOVATION DEPARTMENT 250
PHASE GATES; MANAGING SIMULTANEOUS PROJECTS; MANAGING COLLABORATIONS
SUMMARY 259
8 CREATING AN INNOVATIVE CULTURE 265
INTRODUCTION 265
ORGANIZATIONAL CULTURE AND INNOVATION 266
IMAGE 5
TABLE OF CONTENTS
UNDERSTANDING AND ASSESSING CULTURE; APPLYING THE CULTURAL WEB; STUDIES
OF INNOVATION CULTURE MANAGING INNOVATION TEAMS 282
TEAM STRUCTURES; MAKING PROJECT TEAMS WORK MANAGING PEOPLE FOR
INNOVATION 297
RECRUITING AND JOB ASSIGNMENT; MANAGING PERFORMANCE; DEVELOPMENT OF
EMPLOYEES SUMMARY * 306
BOOSTING INNOVATION PERFORMANCE 311
INTRODUCTION 311
PERFORMANCE IMPROVEMENT » 312
ASSESSING CURRENT PERFORMANCE 313
PERFORMANCE MEASURES; THE INNOVATION AUDIT PRIORITIES AND LINKAGES 323
PRIORITY AREAS; CONSIDERING LINKAGES ACTIONS TO BOOST PERFORMANCE 329
CHANGE MANAGEMENT AND INNOVATION; MAKING A BREAKTHROUGH; THE ROLE OF AN
INNOVATION MANAGER SUMMARY 337
10 THE FUTURE OF INNOVATION MANAGEMENT INTRODUCTION: THE INNOVATION
ENVIRONMENT CUSTOMERS IMPLICATIONS FOR INNOVATION MANAGEMENT TECHNOLOGY
IMPLICATIONS FOR INNOVATION MANAGEMENT COMPETITION IMPLICATIONS FOR
INNOVATION MANAGEMENT THE BUSINESS ENVIRONMENT
OPEN INNOVATION; THE DANGERS OF OPEN INNOVATION; IMPLICATIONS FOR
INNOVATION MANAGEMENT CONCLUSION SUMMARY
APPENDIX REFERENCES AND NOTES INDEX
343 343 343
350
352
354
360 360
365 369 391
|
| any_adam_object | 1 |
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| dewey-search | 658.406 |
| dewey-sort | 3658.406 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
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| id | DE-604.BV036122524 |
| illustrated | Illustrated |
| indexdate | 2024-12-20T14:07:38Z |
| institution | BVB |
| isbn | 9780230205826 0230205828 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-019012474 |
| oclc_num | 463634826 |
| open_access_boolean | |
| owner | DE-384 DE-Aug4 DE-473 DE-BY-UBG |
| owner_facet | DE-384 DE-Aug4 DE-473 DE-BY-UBG |
| physical | XXIII, 395 S. graph. Darst. 24 cm |
| publishDate | 2010 |
| publishDateSearch | 2010 |
| publishDateSort | 2010 |
| publisher | Palgrave Macmillan |
| record_format | marc |
| spellingShingle | Goffin, Keith 1956- Mitchell, Rick 1943- Innovation management strategy and implementation using the pentathlon framework ; includes 77 innovation case studies - from the service and manufacturing sectors and from around the globe Organizational change ; Industrial management ; Strategic planning Technological innovations ; Management Industrial management Organizational change Strategic planning Innovationsmanagement (DE-588)4161817-8 gnd Portfoliomanagement (DE-588)4115601-8 gnd Strategisches Management (DE-588)4124261-0 gnd Technische Innovation (DE-588)4431027-4 gnd |
| subject_GND | (DE-588)4161817-8 (DE-588)4115601-8 (DE-588)4124261-0 (DE-588)4431027-4 |
| title | Innovation management strategy and implementation using the pentathlon framework ; includes 77 innovation case studies - from the service and manufacturing sectors and from around the globe |
| title_auth | Innovation management strategy and implementation using the pentathlon framework ; includes 77 innovation case studies - from the service and manufacturing sectors and from around the globe |
| title_exact_search | Innovation management strategy and implementation using the pentathlon framework ; includes 77 innovation case studies - from the service and manufacturing sectors and from around the globe |
| title_full | Innovation management strategy and implementation using the pentathlon framework ; includes 77 innovation case studies - from the service and manufacturing sectors and from around the globe Keith Goffin & Rick Mitchell |
| title_fullStr | Innovation management strategy and implementation using the pentathlon framework ; includes 77 innovation case studies - from the service and manufacturing sectors and from around the globe Keith Goffin & Rick Mitchell |
| title_full_unstemmed | Innovation management strategy and implementation using the pentathlon framework ; includes 77 innovation case studies - from the service and manufacturing sectors and from around the globe Keith Goffin & Rick Mitchell |
| title_short | Innovation management |
| title_sort | innovation management strategy and implementation using the pentathlon framework includes 77 innovation case studies from the service and manufacturing sectors and from around the globe |
| title_sub | strategy and implementation using the pentathlon framework ; includes 77 innovation case studies - from the service and manufacturing sectors and from around the globe |
| topic | Organizational change ; Industrial management ; Strategic planning Technological innovations ; Management Industrial management Organizational change Strategic planning Innovationsmanagement (DE-588)4161817-8 gnd Portfoliomanagement (DE-588)4115601-8 gnd Strategisches Management (DE-588)4124261-0 gnd Technische Innovation (DE-588)4431027-4 gnd |
| topic_facet | Organizational change ; Industrial management ; Strategic planning Technological innovations ; Management Industrial management Organizational change Strategic planning Innovationsmanagement Portfoliomanagement Strategisches Management Technische Innovation |
| url | http://catdir.loc.gov/catdir/enhancements/fy0625/2005049756-b.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=019012474&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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