Managing customer value: one stage at a time
Gespeichert in:
Beteilige Person: | |
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Format: | Buch |
Sprache: | Englisch |
Veröffentlicht: |
Singapore u.a.
World Scientific Pub.
2010
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Schlagwörter: | |
Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018858033&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
Umfang: | XII, 401 S. Ill., graph. Darst. |
ISBN: | 9789812838278 9812838279 9789812838285 9812838287 |
Internformat
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Datensatz im Suchindex
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adam_text | MANAGING CUSTOMER VALUE
/ SOMAN, DILIP
: C2010
TABLE OF CONTENTS / INHALTSVERZEICHNIS
MANAGING CUSTOMER VALUE ONE STAGE AT A TIME
VALUE
DECOMPOSING METRICS
STAGES IN THE CUSTOMER VALUE CHAIN
CUSTOMERS AS GAMBLES
LOYALTY
HARNESSING CUSTOMER INTELLIGENCE
PRICING AND CUSTOMER PSYCHOLOGY
ALIGNING THE ORGANIZATION
CUSTOMER INTELLIGENCE AT THE TRILLIUM GIFT OF LIFE FOUNDATION
OCTOPUS : MAKING EVERYDAY LIFE EASIER
GET SMART.
DIESES SCHRIFTSTUECK WURDE MASCHINELL ERZEUGT.
|
any_adam_object | 1 |
author | Soman, Dilip |
author_GND | (DE-588)171875648 (DE-588)140304266 |
author_facet | Soman, Dilip |
author_role | aut |
author_sort | Soman, Dilip |
author_variant | d s ds |
building | Verbundindex |
bvnumber | BV035963897 |
callnumber-first | H - Social Science |
callnumber-label | HF5415 |
callnumber-raw | HF5415.5 |
callnumber-search | HF5415.5 |
callnumber-sort | HF 45415.5 |
callnumber-subject | HF - Commerce |
classification_rvk | QP 620 |
ctrlnum | (OCoLC)277205608 (DE-599)BVBBV035963897 |
dewey-full | 658.8/12 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8/12 |
dewey-search | 658.8/12 |
dewey-sort | 3658.8 212 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Book |
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id | DE-604.BV035963897 |
illustrated | Illustrated |
indexdate | 2024-12-20T14:04:05Z |
institution | BVB |
isbn | 9789812838278 9812838279 9789812838285 9812838287 |
language | English |
lccn | 2009034618 |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-018858033 |
oclc_num | 277205608 |
open_access_boolean | |
owner | DE-1050 DE-188 DE-1049 |
owner_facet | DE-1050 DE-188 DE-1049 |
physical | XII, 401 S. Ill., graph. Darst. |
publishDate | 2010 |
publishDateSearch | 2010 |
publishDateSort | 2010 |
publisher | World Scientific Pub. |
record_format | marc |
spellingShingle | Soman, Dilip Managing customer value one stage at a time Customer relations Management Marketing Management Customer loyalty Marketing (DE-588)4037589-4 gnd Kundenmanagement (DE-588)4236865-0 gnd Kundenwert (DE-588)4515875-7 gnd Kundenorientierung (DE-588)4316837-1 gnd Kundenbindung (DE-588)4384508-3 gnd |
subject_GND | (DE-588)4037589-4 (DE-588)4236865-0 (DE-588)4515875-7 (DE-588)4316837-1 (DE-588)4384508-3 |
title | Managing customer value one stage at a time |
title_auth | Managing customer value one stage at a time |
title_exact_search | Managing customer value one stage at a time |
title_full | Managing customer value one stage at a time Dilip Soman ; Sara N-Marandi |
title_fullStr | Managing customer value one stage at a time Dilip Soman ; Sara N-Marandi |
title_full_unstemmed | Managing customer value one stage at a time Dilip Soman ; Sara N-Marandi |
title_short | Managing customer value |
title_sort | managing customer value one stage at a time |
title_sub | one stage at a time |
topic | Customer relations Management Marketing Management Customer loyalty Marketing (DE-588)4037589-4 gnd Kundenmanagement (DE-588)4236865-0 gnd Kundenwert (DE-588)4515875-7 gnd Kundenorientierung (DE-588)4316837-1 gnd Kundenbindung (DE-588)4384508-3 gnd |
topic_facet | Customer relations Management Marketing Management Customer loyalty Marketing Kundenmanagement Kundenwert Kundenorientierung Kundenbindung |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=018858033&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT somandilip managingcustomervalueonestageatatime AT nmarandisara managingcustomervalueonestageatatime |