The elements of E-mail style communicate effectively via electronic mail - Angell, David; Heslop, Brent (Addison-Wesley, 1994)
Keywords: Messageries électroniques - Guides, manuels, etc; Messageries électroniques - Écriture; Business communication -- Handbooks, manuals, etc; Business writing -- Handbooks, manuals, etc; Electronic mail systems -- Handbooks, manuals, etc; Englisch; Sprache; Kommunikation; E-Mail