Business process, services computing and intelligent service management March 23 - 25, 2009, Leipzig, Germany ; [BPSC 2009, ISM 2009, YRW-MBP 2009] ; [presented at the 2nd International Conference on Business Process and Services Computing BPSC 2009] - Abramowicz, Witold 1954- (GI-Edition, 2009)