The executive's guide to customer relationship management: retention, loyalty, profit
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Houston, Tex.
Doyle
2000
|
| Edition: | 2. ed., 1. print. |
| Subjects: | |
| Physical Description: | 204 S. |
| ISBN: | 0965335941 |
Staff View
MARC
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Record in the Search Index
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| id | DE-604.BV026374917 |
| illustrated | Not Illustrated |
| indexdate | 2024-12-20T15:03:24Z |
| institution | BVB |
| isbn | 0965335941 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-021953938 |
| oclc_num | 918149076 |
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| owner | DE-188 |
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| physical | 204 S. |
| publishDate | 2000 |
| publishDateSearch | 2000 |
| publishDateSort | 2000 |
| publisher | Doyle |
| record_format | marc |
| spelling | Anderson, Paul 1961- Verfasser (DE-588)123567327 aut The executive's guide to customer relationship management retention, loyalty, profit Paul Anderson and Art Rosenberg 2. ed., 1. print. Houston, Tex. Doyle 2000 204 S. txt rdacontent n rdamedia nc rdacarrier Callcenter (DE-588)4456666-9 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Electronic Commerce (DE-588)4592128-3 gnd rswk-swf Beziehungsmanagement (DE-588)4326109-7 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Callcenter (DE-588)4456666-9 s Kundenmanagement (DE-588)4236865-0 s Beziehungsmanagement (DE-588)4326109-7 s DE-188 Electronic Commerce (DE-588)4592128-3 s Rosenberg, Arthur M. Verfasser aut |
| spellingShingle | Anderson, Paul 1961- Rosenberg, Arthur M. The executive's guide to customer relationship management retention, loyalty, profit Callcenter (DE-588)4456666-9 gnd Kundenmanagement (DE-588)4236865-0 gnd Electronic Commerce (DE-588)4592128-3 gnd Beziehungsmanagement (DE-588)4326109-7 gnd Unternehmen (DE-588)4061963-1 gnd |
| subject_GND | (DE-588)4456666-9 (DE-588)4236865-0 (DE-588)4592128-3 (DE-588)4326109-7 (DE-588)4061963-1 |
| title | The executive's guide to customer relationship management retention, loyalty, profit |
| title_auth | The executive's guide to customer relationship management retention, loyalty, profit |
| title_exact_search | The executive's guide to customer relationship management retention, loyalty, profit |
| title_full | The executive's guide to customer relationship management retention, loyalty, profit Paul Anderson and Art Rosenberg |
| title_fullStr | The executive's guide to customer relationship management retention, loyalty, profit Paul Anderson and Art Rosenberg |
| title_full_unstemmed | The executive's guide to customer relationship management retention, loyalty, profit Paul Anderson and Art Rosenberg |
| title_short | The executive's guide to customer relationship management |
| title_sort | the executive s guide to customer relationship management retention loyalty profit |
| title_sub | retention, loyalty, profit |
| topic | Callcenter (DE-588)4456666-9 gnd Kundenmanagement (DE-588)4236865-0 gnd Electronic Commerce (DE-588)4592128-3 gnd Beziehungsmanagement (DE-588)4326109-7 gnd Unternehmen (DE-588)4061963-1 gnd |
| topic_facet | Callcenter Kundenmanagement Electronic Commerce Beziehungsmanagement Unternehmen |
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