Jackson, B. B. (1985). Winning and keeping industrial customers: The dynamics of customer relationships. Lexington Books.
Chicago-Zitierstil (17. Ausg.)Jackson, Barbara Bund. Winning and Keeping Industrial Customers: The Dynamics of Customer Relationships. Lexington: Lexington Books, 1985.
MLA-Zitierstil (9. Ausg.)Jackson, Barbara Bund. Winning and Keeping Industrial Customers: The Dynamics of Customer Relationships. Lexington Books, 1985.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.