APA (7th ed.) Citation

Jackson, B. B. (1985). Winning and keeping industrial customers: The dynamics of customer relationships. Lexington Books.

Chicago Style (17th ed.) Citation

Jackson, Barbara Bund. Winning and Keeping Industrial Customers: The Dynamics of Customer Relationships. Lexington: Lexington Books, 1985.

MLA (9th ed.) Citation

Jackson, Barbara Bund. Winning and Keeping Industrial Customers: The Dynamics of Customer Relationships. Lexington Books, 1985.