TQManager: a practical guide for managing in a total quality organization
Gespeichert in:
| Beteilige Person: | |
|---|---|
| Format: | Buch |
| Sprache: | Nichtbestimmte Sprache |
| Veröffentlicht: |
San Francisco
Jossey-Bass
1993
|
| Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=021731591&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Umfang: | XV, 196 S. |
| ISBN: | 1555425593 |
Internformat
MARC
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| 100 | 1 | |a Schmidt, Warren H. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a TQManager |b a practical guide for managing in a total quality organization |c Warren H. Schmidt ; Jerome P. Finnigan |
| 264 | 1 | |a San Francisco |b Jossey-Bass |c 1993 | |
| 300 | |a XV, 196 S. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 700 | 1 | |a Finnigan, Jerome P. |e Sonstige |4 oth | |
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| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-021731591 | |
Datensatz im Suchindex
| _version_ | 1819265381342117888 |
|---|---|
| adam_text | _CONTENTS
Preface xi
The Authors xiii
Part One:
What You Need to Know Äbout TQM 1
1. Understanding the Concept 3
2. Recognizing the Challenges 30
Part Two: Mastering the Five Key
TQManagerial Competencies 45
3. One: Developing Relationships of Openness
and Trust 47
4. Two: Building Collaboration and Teamwork 66
5. Three: Managing by Fact 86
x CONTENTS
6. Four: Supporting Results Through Recognition
and Rewards 105
7. Five: Creating a Learning and Continuously
Improving Organization 121
Resources:
Sharpening Your TQManagerial Skills 139
A. Getting and Using Feedback About Yourself 141
B. Glossary of TQM Terms and Tools 153
C. TQM Experts and Publications You Should
Know About 173
References 185
Index 189
|
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| indexdate | 2024-12-20T14:58:46Z |
| institution | BVB |
| isbn | 1555425593 |
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| spellingShingle | Schmidt, Warren H. TQManager a practical guide for managing in a total quality organization |
| title | TQManager a practical guide for managing in a total quality organization |
| title_auth | TQManager a practical guide for managing in a total quality organization |
| title_exact_search | TQManager a practical guide for managing in a total quality organization |
| title_full | TQManager a practical guide for managing in a total quality organization Warren H. Schmidt ; Jerome P. Finnigan |
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| title_sub | a practical guide for managing in a total quality organization |
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