Evaluation and library decision making:
Gespeichert in:
| Beteiligte Personen: | , |
|---|---|
| Format: | Buch |
| Sprache: | Nichtbestimmte Sprache |
| Veröffentlicht: |
Norwood, NJ
Ablex-Publ.
1990
|
| Schriftenreihe: | Information management, policy, and services
|
| Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020363415&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Umfang: | XVII, 266 S. |
| ISBN: | 0893916404 |
Internformat
MARC
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| 100 | 1 | |a Hernon, Peter |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Evaluation and library decision making |c Peter Hernon ; Charles R. McClure |
| 264 | 1 | |a Norwood, NJ |b Ablex-Publ. |c 1990 | |
| 300 | |a XVII, 266 S. | ||
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| 490 | 0 | |a Information management, policy, and services | |
| 700 | 1 | |a MacClure, Charles R. |e Verfasser |4 aut | |
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020363415&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-020363415 | |
Datensatz im Suchindex
| _version_ | 1819261776266526720 |
|---|---|
| adam_text | Contents
Preface xv
1 Evaluating Library and Information Services l
Use of Evaluation
Effectiveness and Efficiency 7
Levels of Evaluation
Basic Evaluation Approaches
Planning, Action Research, and Evaluation 10
Action Research
Obstacles to Evaluation
Need for Ongoing Evaluation
Discussion Items
18
2 Overview of the Evaluation Process
Overview .„
Phase I: Preparation
Phase II: Evaluation Research
Phase III: Organizational Development ^
Politics of Evaluation
Discussion Items
3 Exploiting the Literature on Evaluation ^
Characteristics of Key Sources ^
Abstracts and Indexes 47
Bibliographies and Textbooks
Importance of Key Writings on Evaluation «/
Discussion Items
4 The Steps in Conducting an Evaluation Study
Reflective Inquiry 5g
Procedures . ,n
Data Collection, Analysis, and Interpretadon 60
Report Writing
Charting Project Management
Examples from Two Studies w
v
Evaluation Basics 66
Discussion Items 66
5 Evaluation Designs and Data Collection Techniques 68
Classes of Evaluation Research 68
Criteria of Relevance 71
Evaluation Designs 77
Data Collection Techniques 88
Options, Choices, and Tradeoffs 100
Discussion Items 702
6 Sampling 104
Representativeness: The Goal of Statistical Sampling 105
Confidence Level 105
Random Selection 106
Sample Design 707
The Strengths and Limitations of Statistical Sampling 775
Sampling as a Tool 777
Discussion Items 777
7 Improving the Evaluation Process with a Library Management
Information System 119
Conceptual Frameworks 727
Automated Systems for Library MIS 123
Organizational Factors 124
Structural Barriers to MIS Implementation 725
MIS Objectives 126
Determining Information Needs 726
User Involvement in Systems Design 727
Design of a MIS 72«
Developing a Successful MIS 134
MIS and Evaluation 136
Discussion Items 136
8 Importance of Performance Measures in the Evaluation Process 138
Planning and Evaluation 139
Performance Measure Controversies 747
Purpose of Chapter 742
An Appropriate Term 144
Examples of Measures 745
1987 Manual on Output Measures and 1990 ACRL
Manual 757
Areas Meriting Further Research 752
Discussion Items 153
9 Evaluation of Library Reference Services 155
Areas Amenable to Evaluation 757
Sample Methodologies 159
Performance Measures 162
Taking Action 168
Discussion Items 170
10 Sample Topic: Interlibrary Loan Analysis as a Collection
Development Tool (By Barbara Klein) 171
Background 171
Problem Statement 172
Literature Review 172
Objectives and Research Questions 174
Research Design and Methodology 174
Reliability and Validity 176
Results I77
Summary 181
Conclusion and Recommendations 181
Comments 183
Discussion Items 184
11 Sample Topic: Student Nonuse of Library Literature
on CD-ROM (By Elizabeth H. Murray) 185
Background 185
Problem Statement 186
Literature Review 186
Logical Structure 187
Objectives, Hypotheses, and Research Questions 187
Research Design 188
Methodology 189
Data Analysis 1
Findings
Characteristics of Nonusers 193
Recommendations 196
Comments 19?
Discussion Items 197
12 Communication of Study Findings 199
Oral Presentations 200
Report Writing 202
Publication 20S
Taking Responsibility for Communicating Findings 212
Discussion Items 2i3
13 Barriers to Evaluation—The Political Context 214
Evaluators 216
Hidden Agendas 218
Falsified Data 218
Strategies for Evaluators to Use in Understanding and
Addressing the Political Climate 220
Obtaining Political Skills 222
Discussion Items 222
14 Organizational Change 224
The Change Process 225
Internal Change in the Organization 227
Affecting External Change 230
Skills for Change Agents 230
Continuing Education 232
Bridging the Gap 235
The Future 237
The Need for Research/Evaluation 238
Discussion Items 239
Bibliography 240
Author Index 250
Subject Index 255
List of Figur es
1-1 Potential Opportunities and Constraints 2
1-2 Questions Relating to Information Needs 3
1-3 Environmental Impacts on the Library
1-4 Planning and Evaluation
1-5 Hierarchy of Planning Concepts 13
2-1 The Evaluation Process
2-2 Planning Chart
3-1 Examples of Works on Research Methods, Statistics,
and Questionnaire Design
3-2 Examples of Non-Library Works on Evaluation 40
3-3 Examples of Library Works on Evaluation 42
4-1 Some Suggested Broad Areas and Subareas for Research 50
4-2 Example of a Problem Statement for an Evaluation Study 53
4-3 Diagram of Components for a Study of Library Use
and Nonuse
5-1 Evaluation Design: An Action Plan for Addressing Specific ^
Research Issues
5-2 Three Major Classes of Evaluation Research /u
5-3 The Components of Impact Assessment
5-4 Impact of a Program/Service Involving ^
an Experimental Design
5-5 Types of Experimental Designs
5-6 Depiction of Designs for Quasi-Experiments
5-7 Assessment of Selected Methodologies
5-8 Validation of a Library Skills Test for Different Purposes 96
6-1 Selected Works on Sampling
6-2 Computation of Sample Size Estimate
7-1 Proposed Components of the Management Information System 120
7-2 Relating Data Elements to Decision Areas
7-3 Data Flow for Management Information System «^
8-1 Relating Effectiveness to Efficiency
8-2 Examples of General Measures Discussed in the Literature 146
8-3 Modification of Selected Measures Depicted ^
in the Previous Figure ^fl
9-1 Reference Question Tabulation Form
ix
9-2 Input and Output Measures for Reference Service 164
11-1 Data Collection Instrument 190
11-2 Nonuse of CD-ROM 192
11-3 Reasons for Nonuse as Reflected by % of Nonuser Response 193
11-4 Reasons for Nonuse vs. Courses Completed 195
12-1 Organization of a Typical Report 203
12-2 Part of a Hypothetical Proposal 205
12-3 Marked up Copy of Previous Figure Using RightWriter 3.0 206
12-4 Rewritten Passages from the Hypothetical Proposal 209
12-5 Partial Checklist of Items for a Report 210
12-6 Partial Checklist of Items for a Paper Intended for Publication 211
13-1 Potential Dysfunctions 217
14-1 Analyzing the Change Situation 231
14-2 Characteristics of an Effective Change Agent 232
14-3 Syllabus for an Evaluation Course 234
|
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| illustrated | Not Illustrated |
| indexdate | 2024-12-20T14:34:38Z |
| institution | BVB |
| isbn | 0893916404 |
| language | Undetermined |
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| physical | XVII, 266 S. |
| publishDate | 1990 |
| publishDateSearch | 1990 |
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| series2 | Information management, policy, and services |
| spellingShingle | Hernon, Peter MacClure, Charles R. Evaluation and library decision making |
| title | Evaluation and library decision making |
| title_auth | Evaluation and library decision making |
| title_exact_search | Evaluation and library decision making |
| title_full | Evaluation and library decision making Peter Hernon ; Charles R. McClure |
| title_fullStr | Evaluation and library decision making Peter Hernon ; Charles R. McClure |
| title_full_unstemmed | Evaluation and library decision making Peter Hernon ; Charles R. McClure |
| title_short | Evaluation and library decision making |
| title_sort | evaluation and library decision making |
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