Gespeichert in:
Beteiligte Personen: | , |
---|---|
Format: | Buch |
Sprache: | Englisch |
Veröffentlicht: |
London
Kogan Page
1997
|
Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=019656856&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
Umfang: | VIII, 166 S. |
ISBN: | 0749419849 |
Internformat
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943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-019656856 |
Datensatz im Suchindex
_version_ | 1819315087352004608 |
---|---|
adam_text | Contents
en
t
Chapter 1 Marketing, planning and decision-making 1
Introduction 1
The marketing mix 2
^Chapter 2 Decisions, information and marketing research 10
The importance of business information 10
Information needs of modern managers 10
Marketing information systems 12
Chapter 3 Marketing research and the user 19
Information needs in industrial/business-to-business
( marketing 19
Changes in business-to-business marketing 21
Research input 21
Consumer research 25
Specialist areas of research and their users 26
Managers and their needs 26
The range of research data 27
Chapter 4 When to do research 28
Using research to improve decision-making 28
How do we decide when to carry out research? 28
Commissioned research 32
Resource constraints 33
The market for research 34
Chapter 5 The research brief 36
Problem definition 36
Managers problems and the practicalities of research
activity 41
What to include in the brief and why 41
Chapter 6 Using in-house or outside sources 43
Pros and cons of in-house facilities 43
External resources - the range of provision and how
to choose what suits you best 45
/i Business Marketing Research Matching your needs to the services provided 4
How to evaluate an agency 4
Chapter 7 The research proposal 5
Contents *
Critical evaluation $
Qualitative research
Surveys and quantitative methods *
Chapter 8 Quantitative data 3
2+2=??; data and measurement *
Rating scales 6
Measurement properties and summary statistics 6
Measuring attitudes
Products and services as attributes 6
Attitude scales and accuracy 7
Chapter 9 Desk research ¦
Desk research in the new age
Secondary research
The value of these sources for the business
researcher
Chapter 10 In the field - primary data collection
In the field 8
Types of data, types of method
Semi-structured data collection
Structured data collection 8
Long-term studies
Chapter 11 Sampling ¦
Whom do we ask? Getting a sample ... 9
The sampling process 9
Choosing a data collection method 9.
Sampling methods 9
Accuracy 1®
Determination of sample size ^
Dealing with non-response 10
Chapter 12 Questionnaire design ^
Developing the questionnaire M
Covering the research hypotheses 10-
Ordering the topics W
Treatment of topics ^
Questionnaire layout 107
Establishing the universe of content or forming
reseach hypotheses 108
Asking about attitudes 109
Pre-testing or piloting 110
Chapter 13 Interviewing 112
Techniques of interviewing 112
Conducting interviews 113
Forms of interviews and their problems 114
Rapport and the reluctant subject 117
Asking questions 118
When not to do it yourself 119
Chapter 14 Qualitative research 122
What it is and what it is not! 122
Methods to use 122
Specialised techniques in qualitative research 124
The process of qualitative research 126
Features of qualitative research 126
Purposes 127
The growing importance of qualitative research 127
The power of the data 129
Using the data 129
Chapter 15 Quantitative analysis 131
Preparing data 131
Single variable analysis: some simple results from
the data 133
Testing for differences 134
The limits of beginner s knowledge 137
Multivariate analysis 137
Chapter 16 Presenting the results 140
Preparation and content 140
Effective communication 141
The functions of the report 142
Report structure 143
The presentation 146
Reading the report 148
Following up the research 149
rtii Business Marketing Research _____
Chapter 17 International research li
The growing importance of researching international
markets 1
Problems in researching overseas markets 1!
Using agencies M
Professional fieldworkers abroad 1!
Examples drawn from cases of overseas research 1!
Cultural differences and the problems of
interpretation 15
The limits of marketing research M
References i-
Index H
|
any_adam_object | 1 |
author | Gofton, Leslie Ness, Mitchell |
author_facet | Gofton, Leslie Ness, Mitchell |
author_role | aut aut |
author_sort | Gofton, Leslie |
author_variant | l g lg m n mn |
building | Verbundindex |
bvnumber | BV024991503 |
classification_rvk | QP 611 |
ctrlnum | (OCoLC)916948672 (DE-599)BVBBV024991503 |
discipline | Wirtschaftswissenschaften |
format | Book |
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id | DE-604.BV024991503 |
illustrated | Not Illustrated |
indexdate | 2024-12-20T14:19:49Z |
institution | BVB |
isbn | 0749419849 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-019656856 |
oclc_num | 916948672 |
open_access_boolean | |
owner | DE-11 |
owner_facet | DE-11 |
physical | VIII, 166 S. |
publishDate | 1997 |
publishDateSearch | 1997 |
publishDateSort | 1997 |
publisher | Kogan Page |
record_format | marc |
spellingShingle | Gofton, Leslie Ness, Mitchell Business market research |
title | Business market research |
title_auth | Business market research |
title_exact_search | Business market research |
title_full | Business market research Leslie Gofton and Mitchell Ness |
title_fullStr | Business market research Leslie Gofton and Mitchell Ness |
title_full_unstemmed | Business market research Leslie Gofton and Mitchell Ness |
title_short | Business market research |
title_sort | business market research |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=019656856&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT goftonleslie businessmarketresearch AT nessmitchell businessmarketresearch |