Gespeichert in:
| Beteiligte Personen: | , |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
London
Inst. of Personnel Management
1993
|
| Schriftenreihe: | Developing skills series
|
| Schlagwörter: | |
| Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017449766&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Umfang: | IX, 283 S. graph. Darst. |
| ISBN: | 0852925301 |
Internformat
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Datensatz im Suchindex
| _version_ | 1819327912301559808 |
|---|---|
| adam_text | Contents
Foreword vii
Introduction 1
Chapter 1 The Manager s Real Job 5
2 Good Management is Good Economics 23
3 What Makes a Business Successful? 37
4 Why Does This Organisation Pay Me? 51
5 Do-it-yourself Strategy 66
6 Market Research for Mortals 79
7 Data-free Planning 93
8 Keeping the Score 107
9 Customer Care is More than a Slogan 126
10 Work is a Group Activity 141
11 Leadership is not Optional 165
12 Behaving Differently and Liking It 180
13 Towards Being a Better Manager 196
Appendix I British Rail Midland Region Management
Development Programme 206
II Course Review Questionnaires 257
III Top Managers Development Workshop 263
IV The Framework of Management Training 266
V Group Behaviour Models 270
VI Examples of Role Descriptions 275
Bibliography 279
Index 280
v
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