Virtual reference best practices: tailoring services to your library
Gespeichert in:
| Beteilige Person: | |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Chicago
American Library Assoc.
2009
|
| Schlagwörter: | |
| Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016581284&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Beschreibung: | Includes bibliographical references and index |
| Umfang: | VIII, 148 S. |
| ISBN: | 9780838909751 |
Internformat
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Datensatz im Suchindex
| _version_ | 1819308792705187840 |
|---|---|
| adam_text | VIRTUAL REFERENCE BEST PRACTICES
/ KERN, M. KATHLEEN
: 2009
TABLE OF CONTENTS / INHALTSVERZEICHNIS
DEFINING VIRTUAL REFERENCE
IMPLEMENTING VIRTUAL REFERENCE : IS IT THE RIGHT THING, RIGHT NOW?
WHO ARE WE DOING THIS FOR?
BUY-IN : GAINING COMMITMENT AND SUPPORT
POLICIES : SETTING EXPECTATIONS OF WHO, WHEN, AND WHAT
SELECTING SOFTWARE
COMMUNICATION : DO I HAVE TO LEARN A NEW LANGUAGE?
DETERMINING A STAFFING MODEL
ASSESSING THE COSTS : BUDGETING FOR VIRTUAL REFERENCE
COLLABORATIVE VIRTUAL REFERENCE
ASPECTS OF TRAINING
MARKETING YOUR VIRTUAL REFERENCE SERVICE
ASSESSMENT AND EVALUATION : HOW ARE WE DOING?
THE ROAD AHEAD : NEXT STEPS AND EMERGING TECHNOLOGIES.
DIESES SCHRIFTSTUECK WURDE MASCHINELL ERZEUGT.
|
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| illustrated | Not Illustrated |
| indexdate | 2024-12-20T13:15:25Z |
| institution | BVB |
| isbn | 9780838909751 |
| language | English |
| lccn | 2008015379 |
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| publishDate | 2009 |
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| spellingShingle | Kern, M. Kathleen Virtual reference best practices tailoring services to your library Electronic reference services (Libraries) Bibliothek (DE-588)4006439-6 gnd Virtueller Auskunftsdienst (DE-588)7602238-9 gnd |
| subject_GND | (DE-588)4006439-6 (DE-588)7602238-9 |
| title | Virtual reference best practices tailoring services to your library |
| title_auth | Virtual reference best practices tailoring services to your library |
| title_exact_search | Virtual reference best practices tailoring services to your library |
| title_full | Virtual reference best practices tailoring services to your library M. Kathleen Kern |
| title_fullStr | Virtual reference best practices tailoring services to your library M. Kathleen Kern |
| title_full_unstemmed | Virtual reference best practices tailoring services to your library M. Kathleen Kern |
| title_short | Virtual reference best practices |
| title_sort | virtual reference best practices tailoring services to your library |
| title_sub | tailoring services to your library |
| topic | Electronic reference services (Libraries) Bibliothek (DE-588)4006439-6 gnd Virtueller Auskunftsdienst (DE-588)7602238-9 gnd |
| topic_facet | Electronic reference services (Libraries) Bibliothek Virtueller Auskunftsdienst |
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