E-supply chain technologies and management:
"This book explores concepts, models, and IT infrastructures of the e-supply chain, and develops a broad understanding of issues pertaining to the use of emerging technologies and their impact on supply chain flexibility and management. It provides key ideas, concepts and applications suited to...
Gespeichert in:
| Weitere beteiligte Personen: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | Englisch |
| Veröffentlicht: |
Hershey ; London ; Melbourne ; Singapore
Information Science Reference
[2007]
|
| Schriftenreihe: | Premier reference source
|
| Schlagwörter: | |
| Links: | http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59904-255-8 https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59904-255-8 http://galenet.galegroup.com/servlet/eBooks?ste=22&docNum=CX2837899999 http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016173504&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Zusammenfassung: | "This book explores concepts, models, and IT infrastructures of the e-supply chain, and develops a broad understanding of issues pertaining to the use of emerging technologies and their impact on supply chain flexibility and management. It provides key ideas, concepts and applications suited to guide efforts in transforming current business processes to adapt to the digital age" - Provided by publisher |
| Beschreibung: | Includes bibliographical references and index |
| Umfang: | 1 Online-Ressource (xiv, 296 Seiten) |
| ISBN: | 9781599042572 1599042576 |
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Datensatz im Suchindex
| _version_ | 1819276866908848128 |
|---|---|
| adam_text | Table of Contents
Detailed Table of Contents v
Preface ix
Acknowledgments xiv
Section I
Concepts and Modeling of E Supply Chain
Chapter I
Procedure for Modelling and Improving E SCM Processes / Patcharee Boonyathan
and LatifAl Hakim 1
Chapter II
Dynamic Transshipment in the Digital Age / Shilei Yang, Bintong Chen, and Charles L. Munson 22
Chapter III
E Com Supply Chain and SMEs / Ron Craig 34
Chapter IV
Building and Managing Modern E Services / John Hamilton 54
Chapter V
Service Value Networks: Delivering Competitive E Services/ John Hamilton 80
Section II
E Supply Chain Technologies and Infrastructure
Chapter VI
Automated Data Capture Technologies: RFID/ Vidyasagar Potdar, Chen Wu,
and Elizabeth Chang 112
Chapter VII
Information Security Risk in the E Supply Chain / Wade H. Baker, Gregory E. Smith,
and Kevin James Watson 142
Chapter VIII
The Use of Collaboration Tools in Supply Chain: Implications and Challenges / Ozlem Bak 162
Chapter IX
Negotiation, Trust, and Experience Management in E Supply Chains /
Gavin Finnie and Zhaohao Sun 172
Chapter X
Trading E Coalition Modeling for Supply Chain / Pierre F. Tiako 194
Section III
Best Practices and Performance Management
Chapter XI
E Supply Chain System at Valvex and Its Integration with ERP Systems / Raktim Pal, Indranil Bose,
and Alex Ye 208
Chapter XII
Coordination of a Supply Chain with Satisficing Objectives Using Contracts / Chunming (Victor) Shi
and Bintong Chen 232
Chapter XIII
Information Feedback Approach for Maintaining Service Quality in Supply Chain Management /
R. Manjunath 252
Chapter XIV
Performance Management / Srikanth Srinivas 261
About the Authors 283
Index 288
Detailed Table of Contents
Preface jx
Acknowledgments xjv
Section I
Concepts and Modeling of E Supply Chain
Chapter I
Procedure for Modelling and Improving E SCM Processes / Patcharee Boonyathan
and LatifAl Hakim 1
The chapter develops a procedure, eSCM I, to improve the supply chain business process. It is based
on the supply chain operations reference (SCOR) model and IDEFO technique. A four step procedure
is proposed: (1) process standardization, (2) business process modeling, (3) benchmarking of best prac¬
tices, and (4) gap determination. The procedure identifies process interdependencies and coordinates
supply chain activities.
Chapter II
Dynamic Transshipment in the Digital Age / Shilei Yang, Bintong Chen, and Charles L. Munson 22
The chapter models transshipments in the supply chain and particularly explores the shipments among
distribution centers in a geographically dispersed network. The authors investigate transshipment strate¬
gies in a continuous review system under dynamic demand. They propose three heuristic decision rules
for making transshipment decisions. By using numerical experiments and simulation analysis, the authors
identify a best heuristic rule to determine effective transshipment policies.
Chapter III
E Com Supply Chain and SMEs / Ron Craig 34
The chapter deals with the issues for small and medium sized enterprises (SMEs) in supply chains. It
provides an overview of literature on the role of SMEs in economy, supply chain management (SCM),
information and communication technologies (ICTs), and e business. The author discusses both oppor¬
tunities and challenges for supply chains in general and also SMEs in particular.
Chapter IV
Building and Managing Modern E Services I John Hamilton 54
The chapter addresses the development cycles of e services. The service cycles progress from supply
and demand chains, to value chains, to service value chains, and finally to service value networks. The
service cycles enable service businesses to develop competitive business solutions over time. The chapter
also offers a balanced scorecard mechanism to manage e services.
Chapter V
Service Value Networks: Delivering Competitive E Services I John Hamilton 80
The chapter defines service value networks as flexible delivery arrangements of services and/or products
by a firm and its supply chains such that target specific and value adding services can be effectively and
efficiently delivered to the individualized customers. The author regards service value networks as a key
to establishing and maintaining a strong competitive position. The author also describes a procedure to
develop a service value network.
Section II
E Supply Chain Technologies and Infrastructure
Chapter VI
Automated Data Capture Technologies: RFID/ Vidyasagar Potdar, Chen Wu,
and Elizabeth Chang 112
The chapter introduces the main components of RFID technology that includes transponders, readers,
middleware, and labels. The authors discuss applications and benefits of RFID and its adoption chal¬
lenges such as security, privacy, cost, scalability, and deployment. Some successful RFID deployment
case studies are described. A comprehensive list of RFID vendors and in depth technical details of RFID
technologies are also provided.
Chapter VII
Information Security Risk in the E Supply Chain / Wade H. Baker, Gregory E. Smith,
and Kevin James Watson 142
The chapter identifies and categorizes the sources of IT threats in supply chains through a large scale
survey of companies across various supply chain functions. The authors argue that the integration of
information flows facilitates supply chain collaboration and also increases supply chain risks. The au¬
thors suggest that in order for supply chain collaboration to succeed, the benefits of IT integration must
exceed the increase in supply chain risk affected by IT.
Chapter VIII
The Use of Collaboration Tools in Supply Chain: Implications and Challenges / Ozlem Bak 162
The chapter addresses supply chain integration by the use of collaboration tools. The author explains
the concept of collaboration tools and its importance in the supply chain integration, evaluates the re¬
quirements for supply chain management, and emphasizes the collaborative problem areas within the
supply chain. A case study for an application of collaboration tools is presented. The author argues that
supply chain collaboration is effective only if the collaboration tools are integrated and used jointly by
supply chain partners.
Chapter IX
Negotiation, Trust, and Experience Management in E Supply Chains /
Gavin Finnie andZhaohao Sun 172
The chapter introduces the concept of experience management in multi agent systems for supply chain
management. The authors argue that agents in the supply chain must be capable of dynamically adapt¬
ing their behavior. The chapter discusses issues in agent negotiation and cooperation, and provides
an example of multi agent architecture. The role of trust and deception in supply chains for real time
enterprises is also discussed.
Chapter X
Trading E Coalition Modeling for Supply Chain / Pierre F. Tiako 194
The chapter proposes an infrastructure for modeling and coordinating e business processes using e
coalitions (i.e., support for collaborations with supply chain partners over the Internet). It discusses
traditional EDI systems and modern EDI systems over the Internet. It also describes a typical scenario
where e coalitions involve a travel agency and its partners for supplying flight tickets. The open software
infrastructure for supporting supply chain and e commerce includes CORBA, DCOM, and JVM.
Section III
Best Practices and Performance Management
Chapter XI
E Supply Chain System at Valvex and Its Integration with ERP Systems / Raktim Pal, Indranil Bose,
and Alex Ye 208
The chapter presents a case study on a leading Chinese manufacturer of industrial valves that successfully
integrated ERP and SCM systems. The integration of ERP and SCM improved the company s opera¬
tions and resulted in many benefits. The process of implementation and integration also poses many
challenges, some of which are unique to a Chinese manufacturing organization. The authors conclude
with several lessons learned from the company s experience.
Chapter XII
Coordination of a Supply Chain with Satisficing Objectives Using Contracts / Chunming (Victor) Shi
and Bintong Chen 232
The chapter studies a supply chain consisting of one supplier and one retailer with satisficing objectives
for each player. The authors examine the supply chain under three types of contracts: wholesale price,
buy back, and quantity flexibility contracts. They show that under the satisficing objectives, wholesale
price contracts can coordinate the supply chain, whereas buy back contracts cannot. In addition, quantity
flexibility contracts must degenerate into wholesale price contracts to coordinate the supply chain. The
authors also discuss possible extensions to their model.
Chapter XIII
Information Feedback Approach for Maintaining Service Quality in Supply Chain Management /
R. Manjunuth 252
The chapter discusses a feedback mechanism that conveys the information of the supply chain starting
from the end customer with the pre specified service quality. The chapter suggests using a predicted
and shifted slippage or loss rate as being the feedback signal. Based upon the feedback, the upstream
players are expected to change the transfer rate of materials over the supply chain. Thus the resources
will be effectively utilized and the service quality will be improved.
Chapter XIV
Performance Management / Srikanth Srinivas 261
The chapter develops a performance management framework that helps firms choose and implement
e supply chain technologies. The author organizes the framework using a balanced scorecard revolv¬
ing around the five critical variables of value, variety, velocity, variability, and visibility. The maturity
level of each of these critical variables is classified using a capability maturity continuum of ignorance,
awareness, understanding, approach, action, and culture. The framework can help firms identify their
performance gaps.
About the Authors 283
Index 288
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| spellingShingle | E-supply chain technologies and management Business logistics Technological innovations Information technology Supply Chain Management (DE-588)4684051-5 gnd Electronic Commerce (DE-588)4592128-3 gnd |
| subject_GND | (DE-588)4684051-5 (DE-588)4592128-3 |
| title | E-supply chain technologies and management |
| title_auth | E-supply chain technologies and management |
| title_exact_search | E-supply chain technologies and management |
| title_full | E-supply chain technologies and management Qingyu Zhang (Arkansas State University, USA) |
| title_fullStr | E-supply chain technologies and management Qingyu Zhang (Arkansas State University, USA) |
| title_full_unstemmed | E-supply chain technologies and management Qingyu Zhang (Arkansas State University, USA) |
| title_short | E-supply chain technologies and management |
| title_sort | e supply chain technologies and management |
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