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Bibliographic Details
Main Author: Willis, Gordon B. (Author)
Format: Book
Language:English
Published: Thousand Oaks [u.a.] Sage 2004
Subjects:
Cognition
Interviewing
Interviewmetodik
Psychology - Research - Methodology
Questionnaires - Methodology
Social sciences - Research - Methodology
Social surveys - Methodology
Sozialwissenschaften
Kognitives Interview
Methodologie
Fragetechnik
Fragebogen
Empirische Sozialforschung
Links:http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014880306&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Physical Description:XII, 335 S.
ISBN:0761928049
0761928030
Staff View

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Record in the Search Index

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adam_text Contents Preface ix PART I: ORIENTATION AND BACKGROUND 1 1. Introduction to Cognitive Interviewing 3 What Is (and Isn t) Cognitive Interviewing? 3 A Broader Perspective: The Cognitive Testing Process 5 2. Setting the Stage for Cognitive Interviewing: First Principles of Questionnaire Design 12 Sources of Error in Self-Report Surveys 13 Why Do Survey Questions Produce Response Error? A Sociolinguistic Perspective 17 How Can We Avoid Problems in Survey Questions? 21 If We Are Proficient Designers, Why Do We Need to Test Questions? 27 Chapter Summary 30 Exercise: Question Evaluation 30 3. Background and Theoretical Origins: The CASM Approach 34 Origins of CASM as an Orienting Framework 34 Applications of Basic CASM Research 37 Cognitive Interviewing as Applied CASM Research 39 Chapter Summary 41 4. Cognitive Interviewing in Practice: Think-Aloud, Verbal Probing, and Other Techniques 42 Think-Aloud Interviewing 42 Verbal Probing Techniques 47 Concurrent Versus Retrospective Verbal Probing 51 Choosing Between Think-Aloud and Verbal Probing Techniques 52 Vignettes, Card Sorts, and Field-Based Probes 58 Chapter Summary 62 PART II: THE INTRICACIES OF VERBAL PROBING 65 5. Developing Standard Cognitive Probes 67 Examples of Cognitive Probing 68 Logical and Structural Problems 77 A Systematic Approach to Probe Development: The Question Pitfalls Model 79 Chapter Summary 83 Exercise: Using the QAS to Develop Probe Questions 84 6. Beyond the Standard Model of Verbal Probing 87 A Classification of Probe Types 87 Proactive Versus Reactive Probing 91 Standardized Versus Free-Form Probes 94 Chapter Summary 97 Exercise: Emergent Probing 98 7. A Further Perspective: Cognitive Testing as Expansive Interviewing 102 A Broad View of Cognitive Interviewing 102 The Ethnographic Interview as an Alternative Perspective 109 Merging Cognitive and Expansive Interviewing 113 Chapter Summary 114 8. Avoiding Probing Pitfalls 115 Are We in Danger of Finding Problems That Don t Exist? 115 Practices That Avoid Artificial Problems 116 Chapter Summary 126 PART III: THE COGNITIVE TESTING PROCESS 127 9. Selection and Training of Cognitive Interviewers 129 Interviewer Personality: Who Makes a Good Cognitive Interviewer? 129 Technical Background of the Cognitive Interviewer 131 How Should Cognitive Interviewers Be Trained? 131 Continuing Education in Cognitive Interviewing 134 Chapter Summary 135 10. Planning and Conducting Cognitive Interviews 136 Fitting Cognitive Testing Into the Overall Design Sequence 136 Preparing for the Interview: Subject Recruitment 137 The Interviewing Process 142 Twelve Logistical Issues and Considerations 143 Chapter Summary 150 11. Analyzing and Documenting Cognitive Interview Results 151 Characterizing Cognitive Interview Outcomes 152 The Analysis of Think-Aloud Interview Results 156 Analysis of the Probed Interview 159 Persistent Analysis Issues 168 Chapter Summary 172 Exercise: Analyzing Cognitive Interviews 172 PART IV: OTHER ISSUES AND TOPICS 175 12. Special Applications of Cognitive Interviewing 177 Adjusting to Survey Administration Mode 177 Cognitive Testing of Sensitive Questions 189 Cognitive Interviewing and Establishment Surveys 196 Testing Questions on Attitudes and Opinions 199 Interviewing Across the Age Range 202 Testing Non-Questionnaire Materials 204 Chapter Summary 205 13. Evaluation of Cognitive Interviewing Techniques 207 Theoretical Perspectives 208 Empirical Evaluation of Cognitive Interviewing 213 Are We Evaluating the Right Outcome? 224 Limitations of Cognitive Interviewing 225 Chapter Summary 228 14. Beyond Cognitive Testing: Affiliated Pretesting Methods 230 (Formal) Expert Review 231 Focus Groups 233 Behavior Coding 236 Reinterview Surveys 241 How Do Pretesting Methods Compare? 243 Chapter Summary 253 15. Recommendations and Future Directions 255 Twelve Recommendations for Cognitive Interviewing Practice 255 Future Directions for Cognitive Interviewing 261 A Final Case Study 268 In Conclusion 271 Appendix 1: Example of Cognitive Testing Protocol 273 Appendix 2: Examples of Findings From Cognitive Testing Reports 287 References 299 Index 321 About the Author 335
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spellingShingle Willis, Gordon B.
Cognitive interviewing a tool for improving questionnaire design
Cognition
Interviewing
Interviewmetodik
Psychology - Research - Methodology
Questionnaires - Methodology
Social sciences - Research - Methodology
Social surveys - Methodology
Sozialwissenschaften
Kognitives Interview (DE-588)4427223-6 gnd
Methodologie (DE-588)4139716-2 gnd
Fragetechnik (DE-588)4113604-4 gnd
Fragebogen (DE-588)4128271-1 gnd
Empirische Sozialforschung (DE-588)4014606-6 gnd
subject_GND (DE-588)4427223-6
(DE-588)4139716-2
(DE-588)4113604-4
(DE-588)4128271-1
(DE-588)4014606-6
title Cognitive interviewing a tool for improving questionnaire design
title_auth Cognitive interviewing a tool for improving questionnaire design
title_exact_search Cognitive interviewing a tool for improving questionnaire design
title_full Cognitive interviewing a tool for improving questionnaire design Gordon B. Willis
title_fullStr Cognitive interviewing a tool for improving questionnaire design Gordon B. Willis
title_full_unstemmed Cognitive interviewing a tool for improving questionnaire design Gordon B. Willis
title_short Cognitive interviewing
title_sort cognitive interviewing a tool for improving questionnaire design
title_sub a tool for improving questionnaire design
topic Cognition
Interviewing
Interviewmetodik
Psychology - Research - Methodology
Questionnaires - Methodology
Social sciences - Research - Methodology
Social surveys - Methodology
Sozialwissenschaften
Kognitives Interview (DE-588)4427223-6 gnd
Methodologie (DE-588)4139716-2 gnd
Fragetechnik (DE-588)4113604-4 gnd
Fragebogen (DE-588)4128271-1 gnd
Empirische Sozialforschung (DE-588)4014606-6 gnd
topic_facet Cognition
Interviewing
Interviewmetodik
Psychology - Research - Methodology
Questionnaires - Methodology
Social sciences - Research - Methodology
Social surveys - Methodology
Sozialwissenschaften
Kognitives Interview
Methodologie
Fragetechnik
Fragebogen
Empirische Sozialforschung
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work_keys_str_mv AT willisgordonb cognitiveinterviewingatoolforimprovingquestionnairedesign
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