Service operations management: improving service delivery
Gespeichert in:
| Beteiligte Personen: | , |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Harlow ; Munich [u.a.]
FT Prentice Hall
2006
|
| Ausgabe: | 2. ed., [Nachdr.] |
| Schriftenreihe: | Pearson education
|
| Schlagwörter: | |
| Umfang: | XIX, 496 S. Ill., graph. Darst. |
| ISBN: | 0273683675 9780273683674 |
Internformat
MARC
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| 245 | 1 | 0 | |a Service operations management |b improving service delivery |c Robert Johnston and Graham Clark |
| 250 | |a 2. ed., [Nachdr.] | ||
| 264 | 1 | |a Harlow ; Munich [u.a.] |b FT Prentice Hall |c 2006 | |
| 300 | |a XIX, 496 S. |b Ill., graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
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| 338 | |b nc |2 rdacarrier | ||
| 490 | 0 | |a Pearson education | |
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| 700 | 1 | |a Clark, Graham |e Verfasser |4 aut | |
| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-014871863 | |
Datensatz im Suchindex
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|---|---|
| any_adam_object | |
| author | Johnston, Robert 1953- Clark, Graham |
| author_GND | (DE-588)140388575 |
| author_facet | Johnston, Robert 1953- Clark, Graham |
| author_role | aut aut |
| author_sort | Johnston, Robert 1953- |
| author_variant | r j rj g c gc |
| building | Verbundindex |
| bvnumber | BV021657319 |
| callnumber-first | H - Social Science |
| callnumber-label | HD9980 |
| callnumber-raw | HD9980.5 |
| callnumber-search | HD9980.5 |
| callnumber-sort | HD 49980.5 |
| callnumber-subject | HD - Industries, Land Use, Labor |
| classification_rvk | QQ 250 |
| ctrlnum | (OCoLC)634431394 (DE-599)BVBBV021657319 |
| discipline | Wirtschaftswissenschaften |
| edition | 2. ed., [Nachdr.] |
| format | Book |
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| genre | (DE-588)4123623-3 Lehrbuch gnd-content |
| genre_facet | Lehrbuch |
| id | DE-604.BV021657319 |
| illustrated | Illustrated |
| indexdate | 2024-12-20T12:38:44Z |
| institution | BVB |
| isbn | 0273683675 9780273683674 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-014871863 |
| oclc_num | 634431394 |
| open_access_boolean | |
| owner | DE-384 DE-703 |
| owner_facet | DE-384 DE-703 |
| physical | XIX, 496 S. Ill., graph. Darst. |
| publishDate | 2006 |
| publishDateSearch | 2006 |
| publishDateSort | 2006 |
| publisher | FT Prentice Hall |
| record_format | marc |
| series2 | Pearson education |
| spelling | Johnston, Robert 1953- Verfasser (DE-588)140388575 aut Service operations management improving service delivery Robert Johnston and Graham Clark 2. ed., [Nachdr.] Harlow ; Munich [u.a.] FT Prentice Hall 2006 XIX, 496 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Pearson education Service industries Management Dienstleistung (DE-588)4012178-1 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf (DE-588)4123623-3 Lehrbuch gnd-content Dienstleistung (DE-588)4012178-1 s Management (DE-588)4037278-9 s DE-604 Clark, Graham Verfasser aut |
| spellingShingle | Johnston, Robert 1953- Clark, Graham Service operations management improving service delivery Service industries Management Dienstleistung (DE-588)4012178-1 gnd Management (DE-588)4037278-9 gnd |
| subject_GND | (DE-588)4012178-1 (DE-588)4037278-9 (DE-588)4123623-3 |
| title | Service operations management improving service delivery |
| title_auth | Service operations management improving service delivery |
| title_exact_search | Service operations management improving service delivery |
| title_full | Service operations management improving service delivery Robert Johnston and Graham Clark |
| title_fullStr | Service operations management improving service delivery Robert Johnston and Graham Clark |
| title_full_unstemmed | Service operations management improving service delivery Robert Johnston and Graham Clark |
| title_short | Service operations management |
| title_sort | service operations management improving service delivery |
| title_sub | improving service delivery |
| topic | Service industries Management Dienstleistung (DE-588)4012178-1 gnd Management (DE-588)4037278-9 gnd |
| topic_facet | Service industries Management Dienstleistung Management Lehrbuch |
| work_keys_str_mv | AT johnstonrobert serviceoperationsmanagementimprovingservicedelivery AT clarkgraham serviceoperationsmanagementimprovingservicedelivery |