Trust and reputation for service-oriented environments technologies for building business intelligence and consumer confidence - Chang, Elizabeth; Dillon, Tharam 1943-; Hussain, Farookh Khadeer (Wiley, 2006)
Includes bibliographical references and index
Keywords: Commerce électronique - Sécurité - Mesures; Confiance; Consommateurs - Confiance; Consommateurs - Protection; Entreprises - Réseaux d'ordinateurs - Sécurité - Mesures; Unternehmen; Electronic commerce -- Security measures; Business enterprises -- Computer networks -- Security measures; Trust; Consumer confidence; Consumer protection; Dienstleistung; Vertrauen; Prestige