Gespeichert in:
| Beteiligte Personen: | , , |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Singapore [u.a.]
McGraw-Hill
2006
|
| Schriftenreihe: | McGraw-Hill education
|
| Schlagwörter: | |
| Umfang: | XXIII, 217 S. Ill., graph. Darst. |
| ISBN: | 0071249648 |
Internformat
MARC
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| 245 | 1 | 0 | |a Flying high in a competitive industry |b cost-effective service excellence at Singapore Airlines |c Loizos Heracleous ; Jochen Wirtz ; Nitin Pangarkar |
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Datensatz im Suchindex
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| author | Heracleous, Loizos Wirtz, Jochen Pangarkar, Nitin |
| author_GND | (DE-588)1023528312 (DE-588)14257144X |
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| author_role | aut aut aut |
| author_sort | Heracleous, Loizos |
| author_variant | l h lh j w jw n p np |
| building | Verbundindex |
| bvnumber | BV021314324 |
| callnumber-first | H - Social Science |
| callnumber-label | HE9874 |
| callnumber-raw | HE9874.S56 |
| callnumber-search | HE9874.S56 |
| callnumber-sort | HE 49874 S56 |
| callnumber-subject | HE - Transportation and Communications |
| classification_rvk | QR 840 |
| ctrlnum | (OCoLC)62759037 (DE-599)BVBBV021314324 |
| dewey-full | 387.70655957 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 387 - Water, air, space transportation |
| dewey-raw | 387.70655957 |
| dewey-search | 387.70655957 |
| dewey-sort | 3387.70655957 |
| dewey-tens | 380 - Commerce, communications, transportation |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV021314324 |
| illustrated | Illustrated |
| indexdate | 2024-12-20T12:33:11Z |
| institution | BVB |
| isbn | 0071249648 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-014634828 |
| oclc_num | 62759037 |
| open_access_boolean | |
| owner | DE-945 DE-M347 |
| owner_facet | DE-945 DE-M347 |
| physical | XXIII, 217 S. Ill., graph. Darst. |
| publishDate | 2006 |
| publishDateSearch | 2006 |
| publishDateSort | 2006 |
| publisher | McGraw-Hill |
| record_format | marc |
| series2 | McGraw-Hill education |
| spelling | Heracleous, Loizos Verfasser (DE-588)1023528312 aut Flying high in a competitive industry cost-effective service excellence at Singapore Airlines Loizos Heracleous ; Jochen Wirtz ; Nitin Pangarkar Singapore [u.a.] McGraw-Hill 2006 XXIII, 217 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier McGraw-Hill education Singapore Airlines History Geschichte Aeronautics, Commercial Singapore History Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Dienstleistungsangebot (DE-588)4224244-7 gnd rswk-swf Luftverkehrsgesellschaft (DE-588)4036559-1 gnd rswk-swf Effizienz (DE-588)4013585-8 gnd rswk-swf Luftverkehrsgesellschaft (DE-588)4036559-1 s Dienstleistungsangebot (DE-588)4224244-7 s Effizienz (DE-588)4013585-8 s Qualitätsmanagement (DE-588)4219057-5 s b DE-604 Wirtz, Jochen Verfasser (DE-588)14257144X aut Pangarkar, Nitin Verfasser aut |
| spellingShingle | Heracleous, Loizos Wirtz, Jochen Pangarkar, Nitin Flying high in a competitive industry cost-effective service excellence at Singapore Airlines Singapore Airlines History Geschichte Aeronautics, Commercial Singapore History Qualitätsmanagement (DE-588)4219057-5 gnd Dienstleistungsangebot (DE-588)4224244-7 gnd Luftverkehrsgesellschaft (DE-588)4036559-1 gnd Effizienz (DE-588)4013585-8 gnd |
| subject_GND | (DE-588)4219057-5 (DE-588)4224244-7 (DE-588)4036559-1 (DE-588)4013585-8 |
| title | Flying high in a competitive industry cost-effective service excellence at Singapore Airlines |
| title_auth | Flying high in a competitive industry cost-effective service excellence at Singapore Airlines |
| title_exact_search | Flying high in a competitive industry cost-effective service excellence at Singapore Airlines |
| title_full | Flying high in a competitive industry cost-effective service excellence at Singapore Airlines Loizos Heracleous ; Jochen Wirtz ; Nitin Pangarkar |
| title_fullStr | Flying high in a competitive industry cost-effective service excellence at Singapore Airlines Loizos Heracleous ; Jochen Wirtz ; Nitin Pangarkar |
| title_full_unstemmed | Flying high in a competitive industry cost-effective service excellence at Singapore Airlines Loizos Heracleous ; Jochen Wirtz ; Nitin Pangarkar |
| title_short | Flying high in a competitive industry |
| title_sort | flying high in a competitive industry cost effective service excellence at singapore airlines |
| title_sub | cost-effective service excellence at Singapore Airlines |
| topic | Singapore Airlines History Geschichte Aeronautics, Commercial Singapore History Qualitätsmanagement (DE-588)4219057-5 gnd Dienstleistungsangebot (DE-588)4224244-7 gnd Luftverkehrsgesellschaft (DE-588)4036559-1 gnd Effizienz (DE-588)4013585-8 gnd |
| topic_facet | Singapore Airlines History Geschichte Aeronautics, Commercial Singapore History Qualitätsmanagement Dienstleistungsangebot Luftverkehrsgesellschaft Effizienz |
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