IT services: costs, metrics, benchmarking, and marketing ; [unleashing the power of integrated service delivery]
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Upper Saddle River
Prentice Hall
2000
|
| Edition: | 7. pr. |
| Series: | Enterprise computing series
|
| Subjects: | |
| Physical Description: | XXV, 201 S. |
| ISBN: | 0130191957 |
Staff View
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Record in the Search Index
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|---|---|
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| author | Tardugno, Anthony F. Di Pasquale, Thomas R. Matthews, Robert E. |
| author_facet | Tardugno, Anthony F. Di Pasquale, Thomas R. Matthews, Robert E. |
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| discipline | Informatik Wirtschaftswissenschaften |
| edition | 7. pr. |
| format | Book |
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| id | DE-604.BV017541436 |
| illustrated | Not Illustrated |
| indexdate | 2024-12-20T11:20:26Z |
| institution | BVB |
| isbn | 0130191957 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-010560966 |
| oclc_num | 247671678 |
| open_access_boolean | |
| owner | DE-91G DE-BY-TUM |
| owner_facet | DE-91G DE-BY-TUM |
| physical | XXV, 201 S. |
| publishDate | 2000 |
| publishDateSearch | 2000 |
| publishDateSort | 2000 |
| publisher | Prentice Hall |
| record_format | marc |
| series2 | Enterprise computing series |
| spellingShingle | Tardugno, Anthony F. Di Pasquale, Thomas R. Matthews, Robert E. IT services costs, metrics, benchmarking, and marketing ; [unleashing the power of integrated service delivery] IT-Abteilung (DE-588)4011159-3 gnd Benchmarking (DE-588)4329573-3 gnd Organisation (DE-588)4043774-7 gnd |
| subject_GND | (DE-588)4011159-3 (DE-588)4329573-3 (DE-588)4043774-7 |
| title | IT services costs, metrics, benchmarking, and marketing ; [unleashing the power of integrated service delivery] |
| title_auth | IT services costs, metrics, benchmarking, and marketing ; [unleashing the power of integrated service delivery] |
| title_exact_search | IT services costs, metrics, benchmarking, and marketing ; [unleashing the power of integrated service delivery] |
| title_full | IT services costs, metrics, benchmarking, and marketing ; [unleashing the power of integrated service delivery] Anthony F. Tardugno ; Thomas R. DiPasquale ; Robert E. Matthews |
| title_fullStr | IT services costs, metrics, benchmarking, and marketing ; [unleashing the power of integrated service delivery] Anthony F. Tardugno ; Thomas R. DiPasquale ; Robert E. Matthews |
| title_full_unstemmed | IT services costs, metrics, benchmarking, and marketing ; [unleashing the power of integrated service delivery] Anthony F. Tardugno ; Thomas R. DiPasquale ; Robert E. Matthews |
| title_short | IT services |
| title_sort | it services costs metrics benchmarking and marketing unleashing the power of integrated service delivery |
| title_sub | costs, metrics, benchmarking, and marketing ; [unleashing the power of integrated service delivery] |
| topic | IT-Abteilung (DE-588)4011159-3 gnd Benchmarking (DE-588)4329573-3 gnd Organisation (DE-588)4043774-7 gnd |
| topic_facet | IT-Abteilung Benchmarking Organisation |
| work_keys_str_mv | AT tardugnoanthonyf itservicescostsmetricsbenchmarkingandmarketingunleashingthepowerofintegratedservicedelivery AT dipasqualethomasr itservicescostsmetricsbenchmarkingandmarketingunleashingthepowerofintegratedservicedelivery AT matthewsroberte itservicescostsmetricsbenchmarkingandmarketingunleashingthepowerofintegratedservicedelivery |
Order paper/chapter scan
Branch Library Mathematics & Informatics
| Call Number: |
0102 DAT 060f 2001 A 33060(1,2000,7)
Floor plan |
|---|---|
| Copy 1 | Available for loan On Shelf |