Environmental and quality management: development of a system of training modules for the middle management in SMEs ; Leonardo Project EQUAM 4 Innovative personnel and organisational development
Gespeichert in:
| Beteiligte Personen: | , , |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Bremen
Inst. für Wissenschaftstransfer durch Wiss. Weiterbildung (IFW)
2000
|
| Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009384619&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Umfang: | VIII, 44 S. graph. Darst. |
| ISBN: | 3887224884 |
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Datensatz im Suchindex
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| adam_text | Innovative personnel and organisational development III
TABLE OF CONTENTS
Editorial I
Introduction y
The aim of the project V
Project Design V
Guidelines for the application of the modules VI
Modul 4
1 Principles and instruments of permanent personnel and organisation development 1
1.1 Principles of permanent personnel and organisation development 1
1.1.1 Target and task of personnel development (PD) 1
1.1.2 Target and task of organisation development (OD) 2
1.1.3 Principle 1: Networking personnel and organisation development 2
1.1.4 Principle 2: Connecting work and learning 3
1.2 What has to be learned? Contents of qualification resulting from QSE
management 4
1.2.1 Inter departmental systems and action knowledge 4
1.2.2 Holistic problem solving competence 5
1.2.3 Team and group work competence 5
1.3 How do I determine the internal qualification need and plan its realisation? 6
1.3.1 Company specific need and potential analysis for management and employees 6
1.3.2 How to plan realisation 8
1.4 How do I examine success of learning and guarantee permanent improvement? 9
2 Principles and instruments of mediation for learning in team 10
2.1 Principles of mediation 10
2.1.1 What is mediation and what role does the mediator play? 10
2.1.2 Planning mediation 12
2.2 Procedure during mediation 12
2.2.1 What the mediator has to be capable of: The art of questioning, listening, structuring,
motivating and visualising 12
2.2.2 Important phases within a process of mediation 15
2.2.3 Who is suitable for mediating activity? 16
2.3 Conflict mediation 17
2.3.1 Conflict perception and conflict analysis 17
2.3.2 Conflict handling based on conflict analysis 19
2.3.3 Solving conflicts by restructuring objective and subjective conflict conditions 20
IV Innovative personnel and organisational development
3 Work and creativity techniques for living and learning in the team 22
3.1 Creativity techniques: brainstorming and brainwriting 22
3.1.1 Brainstorming how is it done? 22
3.1.2 Brainwriting a modification of brainstorming 24
3.1.2 The method 6 3 5 24
3.2 The work technique problem solution 25
3.2.1 Work steps 26
3.2.2 Cause effect diagram 27
3.2.3 Target agreement, activity catalogue 27
3.2.4 Collecting data and administering it in form of documents 28
4 Structure of learning and work groups 29
4.1 Project team and project group 30
4.1.1 Their importance in the setting up of quality and environment management 30
4.1.2 Tasks and forms of co operation 30
4.1.3 Aids from module 1 3 32
4.2 Learning place proven safety and quality work (quality circle, safety circle) 32
4.2.1 Tasks and methods of a learning place related quality and safety circle 33
4.2.2 Example for the start of a circle safety/environment/health 35
4.2.3 Mediated safety meetings and safety talks 38
4.3 The workshop 39
4.3.1 How to plan and realise an information and communication workshop 40
4.3.2 The workshop in co operation with the project team 42
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| id | DE-604.BV013731477 |
| illustrated | Illustrated |
| indexdate | 2024-12-20T10:52:34Z |
| institution | BVB |
| isbn | 3887224884 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-009384619 |
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| physical | VIII, 44 S. graph. Darst. |
| publishDate | 2000 |
| publishDateSearch | 2000 |
| publishDateSort | 2000 |
| publisher | Inst. für Wissenschaftstransfer durch Wiss. Weiterbildung (IFW) |
| record_format | marc |
| spellingShingle | Beer, Brigitte Novello-von Bescherer, Wiebecke Zaremba, Hans Jürgen 1954- Environmental and quality management development of a system of training modules for the middle management in SMEs ; Leonardo Project EQUAM |
| title | Environmental and quality management development of a system of training modules for the middle management in SMEs ; Leonardo Project EQUAM |
| title_auth | Environmental and quality management development of a system of training modules for the middle management in SMEs ; Leonardo Project EQUAM |
| title_exact_search | Environmental and quality management development of a system of training modules for the middle management in SMEs ; Leonardo Project EQUAM |
| title_full | Environmental and quality management development of a system of training modules for the middle management in SMEs ; Leonardo Project EQUAM 4 Innovative personnel and organisational development Brigitte Beer ; Wiebecke Novello-von Bescherer ; Hans-Jürgen Zaremba |
| title_fullStr | Environmental and quality management development of a system of training modules for the middle management in SMEs ; Leonardo Project EQUAM 4 Innovative personnel and organisational development Brigitte Beer ; Wiebecke Novello-von Bescherer ; Hans-Jürgen Zaremba |
| title_full_unstemmed | Environmental and quality management development of a system of training modules for the middle management in SMEs ; Leonardo Project EQUAM 4 Innovative personnel and organisational development Brigitte Beer ; Wiebecke Novello-von Bescherer ; Hans-Jürgen Zaremba |
| title_short | Environmental and quality management |
| title_sort | environmental and quality management development of a system of training modules for the middle management in smes leonardo project equam innovative personnel and organisational development |
| title_sub | development of a system of training modules for the middle management in SMEs ; Leonardo Project EQUAM |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009384619&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| volume_link | (DE-604)BV013731375 |
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