"Talk to them? No way!" models of dispute settlement in multicultural urban societies - Büttner, Christian; Kronenberger, Elke; Stahl, Elisabeth (PRIF, 1998)
Keywords: Bemiddeling; Sociale conflicten; Steden; Stadt; Conflict management studies; Conflict management -- Cross-cultural studies; Conflict management -- Germany; Cross-cultural counseling -- Germany; Cultural pluralism; Multiculturalism; Multiculturalism -- Germany; Streiterledigung; Multikulturelle Gesellschaft; Deutschland; Frankfurt am Main