Essentials of management information systems: organization and technology
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| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Upper Saddle River, NJ
Prentice Hall
1997
|
| Edition: | 2. ed. |
| Subjects: | |
| Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007618178&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Physical Description: | XXVII, 563 S. zahlr. Ill., graph. Darst. |
| ISBN: | 0135955963 |
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MARC
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| 245 | 1 | 0 | |a Essentials of management information systems |b organization and technology |c Kenneth C. Laudon ; Jane P. Laudon |
| 250 | |a 2. ed. | ||
| 264 | 1 | |a Upper Saddle River, NJ |b Prentice Hall |c 1997 | |
| 300 | |a XXVII, 563 S. |b zahlr. Ill., graph. Darst. | ||
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Record in the Search Index
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| adam_text | Part One Organizational Foundations of Information Systems
Chapter 1 Information Systems: Challenges and Opportunities 1
Chapter 2 The Strategic Role of Information Systems 29
Chapter 3 Information Systems, Organizations, and Management 61
Chapter 4 Ethical and Social Impact of Information Systems 93
Part Two Technical Foundations of Information Systems
Chapter 5 Computers and Information Processing 124
Chapter 6 Information Systems Software 162
Chapter 7 Managing Data Resources 195
Part Three Communications and Networks
Chapter 8 Telecommunications 228
Chapter 9 Enterprise Networking and the Internet 266
Part Four Building Information Systems: Contemporary Approaches
Chapter 10 Redesigning the Organization with Information Systems 298
Chapter 11 Approaches to Systems Building 336
Part Five Management and Organizational Support Systems
Chapter 12 Managing Knowledge 368
Chapter 13 Enhancing Management Decision Making 403
Part Six Managing Information Systems
Chapter 14 Controlling Information Systems 430
Chapter 15 Managing International Information Systems 458
International Case Studies 486
Appendix A: Functional Information Systems 519
Glossary 525
Name Index 533
Organizations Index 541
International Organizations Index 543
Subject Index 544
vii
Part One Organizational Foundations of Information Systems
Chapter 1 Information Systems: Challenges and Opportunities 7
The Internet Levels the Playing Field /
1.1 Why Information Systems? 3
The Competitive Business Environment, 3 • What Is an Information System?, 6 •
A Business Perspective on Information Systems, 7 • Window on Technology: UPS
Competes Globally with Information Technology, 8
1.2 Contemporary Approaches to Information Systems 11
Technical Approach, 11 • Behavioral Approach, 12 • Approach of This Text:
Sociotechnical Systems, 12
1.3 The New Role of Information Systems in Organizations 13
The Widening Scope of Information Systems, 13 • The Soaring Power of
Information Technology, 14 • New Options for Organizational Design, 16 •
Window on Management: Custom Manufacturing: The New Automation, 20 •
Window on Organizations: The Internet: The New Electronic Marketplace, 21 • The
Changing Management Process, 21
1.4 The Challenge of Information Systems: Key Management Issues 22
Summary 25, Key Terms 25, Review Questions 25, Discussion
Questions 26, Group Project 26, Case Study: David Battles Goliath
for the Power of Information on the Internet 26, References 27.
Chapter 2 The Strategic Role of Information Systems 29
Information Systems Keep Gillette on the Cutting Edge 29
2.1 Key System Applications in the Organization 31
Different Kinds of Systems, 31 • Six Major Types of Systems, 33 • Window on
Technology: Odense Shipyards Speeds Up Product Design, 37 • Relationship of
Systems to One Another: Integration, 42
2.2 The Strategic Role of Information Systems 43
What Is a Strategic Information System?, 43 • Countering Competitive Forces, 43 •
Window on Organizations: Mining Data for Profits, 45 • Leveraging Technology in
the Value Chain, 47 • Implications for Managers and Organizations, 49
2.3 How Information Systems Promote Quality 50
What Is Quality?, 50 • How Information Systems Contribute to Total Quality
Management, 50 • Window on Management: Building an Organization to Sell
Flowers, 52
Management Challenges 53, Summary 53, Key Terms 54, Review
Questions 54, Discussion Questions 55, Group Project 55, Case Study:
Greyhound Seeks Salvation in a Strategic Reservation System 56, References 58
ix
Chapter 3 Information Systems, Organizations, and Management 61
PanCanadian Awakens with Information Systems 61
3.1 Organizations and Information Systems 63
What Is an Organization?, 64 • Why Organizations Are So Much Alike: Common
Features, 65 • Why Organizations Are So Different: Unique Features, 67
3.2 The Changing Role of Information Systems 70
The Evolution of Information Systems, 70 • Why Organizations Build Information
Systems, 72 • How Information Systems Affect Organizations, 72 • Window on
Organizations: Schneider Responds to the New Rules of the Trucking Game, 73
• Window on Management: Managing the Virtual Office, 76 • Implications for the
Design and Understanding of Information Systems, 77
3.3 The Role of Managers in the Organization 78
Classical Descriptions of Management, 78 • Behavioral Models, 78 • Window
on Technology: Managers Turn to the Internet, 80 • Implications for System
Design, 80
3.4 Managers and Decision Making 81
The Process of Decision Making, 82 • Individual Models of Decision
Making, 84 • Organizational Models of Decision Making, 84 • Implications
for System Design, 85
Management Challenges 86, Summary 86, Key Terms 87, Review
Questions 88, Discussion Questions 88, Group Project 88, Case Study:
Can Sears Reinvent Itself? 88, References 90
Chapter 4 Ethical and Social Impact of Information Systems 93
What Price Should Workers Have to Pay for Technology? 93
4.1 Understanding Ethical and Social Issues Related to Systems 95
A Model for Thinking About Ethical, Social, and Political Issues, 95 • Five Moral
Dimensions of the Information Age, 96 • Key Technology Trends That Raise
Ethical Issues, 97
4.2 Ethics in an Information Society 98
Basic Concepts: Responsibility, Accountability, and Liability, 98 • Ethical Analysis,
99 • Candidate Ethical Principles, 99 • Professional Codes of Conduct, 100 • Some
Real World Ethical Dilemmas, 100
4.3 The Moral Dimensions of Information Systems 102
Information Rights: Privacy and Freedom in an Information Society, 102 •
Property Rights: Intellectual Property, 104 • Window on Organizations:
A Corporate Software Code of Ethics, 106 • Accountability, Liability,
and Control, 106 • Window on Organizations: Liability on the Internet, 108 •
System Quality: Data Quality and System Errors, 109 • Quality of Life: Equity,
Access, Boundaries, 110 • Window on Management: Whither the Downsized
Society?, 114 • Window on Management: Managing RSI, 116 • Management
Actions: A Corporate Code of Ethics, 117 • Window on Technology: The
Coming of a National Digital Superhighway Raises Many Ethical and Social
Issues, 118
Management Challenges 118, Summary 119, Key Terms 119, Review
Questions 119, Discussion Questions 120, Group Projects 120, Case Study:
Who Is Responsible? 120, References 122
Contents
Part Two Technical Foundations of Information Systems
Chapter 5 Computers and Information Processing 124
EMI Tunes Its Information Technology 124
5.1 What Is a Computer System? 126
System Configuration, 126 •Bits and Bytes: How Computers Represent Data, 126
• Time and Size in the Computer World, 128
5.2 The CPU and Primary Storage 131
Primary Storage, 131 • Types of Semiconductor Memory, 132 • Arithmetic Logic
Unit, 133 • Control Unit, 133
5.3 The Evolution of Computer Hardware 134
Generations of Computer Hardware, 134 • What Is a Microprocessor? What Is a
Chip?, 135
5.4 Mainframes, Minicomputers, Microcomputers, Workstations,
and Supercomputers 137
Mainframes, Minis, and Micros, 137 • Downsizing and Cooperative Processing, 138
• Window on Management: Deutsche Bank Decides to Stay with Mainframes, 140 •
Microcomputers and Workstations, 141 • Supercomputers and Parallel
Processing, 141 • Window on Technology. Parallel Processing Goes Commercial, 142
5.5 Secondary Storage 143
Magnetic Tape, 143 • Magnetic Disk, 144 • Optical Disks, 146
5.6 Input and Output Devices 148
Input Devices, 148 • Batch and On Line Input and Processing, 150 • Output
Devices, 150
5.7 Information Technology Trends 152
Multimedia, 152 • Super chips, 154 • Window on Organizations: Multimedia Kiosks
Educate the Public, 155 •Fifth Generation Computers, 155
Management Challenges 157, Summary 157, Key Terms 158, Review
Questions 158, Discussion Questions 159, Group Project 159, Case Study:
Bar Codes Become a Strategic Business Weapon 159, References 161
Chapter 6 Information Systems Software 162
Sand Dollar Saves Many Dollars Through Mailing Software 162
6.1 What Is Software? 164
Software Programs, 164 • Major Types of Software, 164
6.2 System Software 165
Functions of the Operating System, 165 • Multiprogramming, Virtual Storage,
Time Sharing, and Multiprocessing, 166 • Language Translation and Utility
Software, 168 • Graphical User Interfaces, 169 • Microcomputer Operating
Systems, 170 • Selecting a Microcomputer Operating System, 172 • Window on
Management: NASA Selects Operating Systems, 174
6.3 Application Software 173
Generations of Programming Languages, 173 • Popular Programming Languages,
175 • Fourth Generation Languages, 178 • Window on Organizations: Bell Quebec
Repairs Its Pay Phones by Magic, 180
6.4 New Software Tools and Approaches 184
Object Oriented Programming, 184 • Window on Technology: Power Short Circuits
in Object Oriented Development, 186 »Java and the Software Revolution, 187
Contents xi
Management Challenges 190, Summary 190, Key Terms 191, Review
Questions 191, Discussion Questions 192, Group Project 192, Case Study:
A Geographic Information System Adds Zest to Sonny s Bar B Q 192,
References 194
Chapter 7 Managing Data Resources 195
A Land Title System That Makes a Difference 195
7.1 Organizing Data in a Traditional File Environment 197
File Organization Terms and Concepts, 197 • Accessing Records from Computer
Files, 199 • Problems with the Traditional File Environment, 200
7.2 A Modern Database Environment 203
Database Management Systems (DBMS), 203 • Logical and Physical Views of
Data, 206 • Advantages of Database Management Systems, 207
7.3 Designing Databases 207
Hierarchical Data Model, 208 • Network Data Model, 208 • Relational Data
Model, 209 • Advantages and Disadvantages of the Three Database Models, 210 •
Window on Organizations: Denmark Runs on DB2, 211 • Creating a Database, 212
7A Database Trends 213
Distributed Processing and Distributed Databases, 213 • Object Oriented and
Hypermedia Databases, 215 • Window on Technology: Volkswagen Opts for an
Object Oriented Database, 217 • Multidimensional Databases, 217 • Data
Warehousing, 218 • Window on Management: Linking Databases to the Internet, 221
7.5 Management Requirements for Database Systems 220
Data Administration, 222 • Data Planning and Modeling Methodology, 222 •
Database Technology and Management, 222 • Users, 222
Management Challenges 223, Summary 223, Key Terms 224, Review
Questions 224, Discussion Questions 224, Group Project 225, Case Study:
Can Migration to a Relational Database Management System Help a German
Home Loan Lender? 225, References 226
Part Three Communications and Networks
Chapter 8 Telecommunications 228
Networks Promote Global Trade 228
8.1 The Telecommunications Revolution 230
The Marriage of Computers and Communications, 230 • The Information
Superhighway, 231 • Window on Organizations: Telephone Companies Face an
Expansive Future, 232
8.2 Components and Functions of a Telecommunications System 233
Telecommunications System Components, 233 • Types of Signals: Analog and
Digital, 234 • Types of Communications Channels, 235 • Characteristics of
Communications Channels, 240 • Communications Processors, 242 •
Telecommunications Software, 243
8.3 Types of Telecommunications Networks 243
Network Topologies, 243 • Private Branch Exchanges and Local Area Networks
(LANs), 245 • Wide Area Networks (WANs), 248 • Value Added Networks
(VANs), 249
xii Contents
8.4 How Organizations Use Telecommunications
for Competitive Advantage 250
Facilitating Applications, 251 • Window on Management: Monitoring Employees on
Networks: Unethical or Good Business?, 252 • Window on Technology: Intelligent
Agents: Network Valets, 254 • Electronic Data Interchange, 255 • Groupware, 256
8.5 Management Issues and Decisions 257
The Telecommunications Plan, 257 • Implementing the Plan, 258
Management Challenges 259, Summary 259, Key Terms 260, Review
Questions 260, Discussion Questions 261, Group Project 261, Case Study:
Goodyear Automates Its Sales Force 261, References 265
Chapter 9 Enterprise Networking and the Internet 266
Michigan Transportation Department Reinvents Itself with Networked Computers 266
9.1 Enterprise Networking 268
The Client/Server Model of Computing, 270* Business Drivers of Enterprise
Networking, 271 • Electronic Commerce, 271
9.2 The Internet 272
Internet Capabilities, 273 • Internet Benefits to Organizations, 278 • Window on
Organizations: The Internet Becomes the Middleman, 281 • Window on Technology:
The Internet for EDI?, 282 • Intranets, 282 • Internet Challenges, 284
9.3 Connectivity and Standards 285
Models of Connectivity for Networks, 285 • Other Networking Standards, 287 •
Operating System Standards: The Open Systems Movement, 288
9.4 Implementing Enterprise Networking 289
Problems Posed by Enterprise Networking, 289 • Some Solutions, 291 • Window
on Management: Bass Beer Serves a Client/Server Environment, 292
Management Challenges 293, Summary 293, Key Terms 294, Review
Questions 294, Discussion Questions 295, Group Project 295, Case Study:
Unilever Tries to Unify World Operations 295, References 297
Part Four Building Information Systems: Contemporary Approaches
Chapter 10 Redesigning the Organization with Information Systems 298
New Zealand Designs for Paperless Tax Returns 298
10.1 Systems as Planned Organizational Change 300
Linking Information Systems to the Business Plan, 300 • Establishing
Organizational Information Requirements, 301 • Systems Development and
Organizational Change, 304 • Business Reengineering, 306 • Window on
Technology: Redesigning with the Internet, 307
10.2 Overview of Systems Development 310
Systems Analysis, 311 • Systems Design, 313 • Completing the Systems
Development Process, 314* Window on Organizations: Europcar Struggles to
Migrate Its Systems, 317
10.3 System Implementation: Managing Change 318
Implementation Success and Failure, 318 • Managing Implementation, 320 •
Window on Management: Hoechst Heads Off a Reengineering Disaster, 323 •
Designing for the Organization, 324
Contents xiii
10.4 Understanding the Business Value of Information Systems 326
Capital Budgeting Models, 326 •Nonfinancial and Strategic Considerations, 327
Management Challenges 329, Summary 329, Key Terms 330, Review
Questions 331, Discussion Questions 331, Group Project 331, Case Study:
Curing Chaos at Methodist Hospital 332, References 333
Chapter 11 Approaches to Systems Building 336
ClubCorp Serves Its Members with a Rapid Method of Developing Applications 336
11.1 The Traditional Systems Lifecyde 338
Stages of the Systems Lifecyde, 338 •Limitations of the Lifecyde Approach, 340
11.2 Alternative System Building Approaches 340
Prototyping, 340 •Application Software Packages, 342 • Window on Technology:
Can Saab Find Happiness with a Manufacturing Package from a Tiny, Unknown
Vendor?, 346 •End User Development, 347 • Outsourcing, 349 • Window on
Management: Ford Europe Makes Its Outsourcing Contractors Part of Its
Team, 351
11.3 System Building Methodologies 352
Structured Methodologies, 352 • Object Oriented Software Development, 356 •
Computer Aided Software Engineering (CASE), 358 • Window on Organizations: Air
Canada Overhauls Its Web Site, 360 •Software Reengineering, 360
Management Challenges 362, Summary 362, Key Terms 363, Review
Questions 364, Discussion Questions 364, Group Project 364, Case Study:
Can a German Software Giant Provide Client/Server Solutions? 364,
References 366
Part Five Management and Organizational Support Systems
Chapter 12 Managing Knowledge 368
The Electronic Hospital 368
12.1 Knowledge Management in the Organization 370
Information Systems and Knowledge Management, 370 • Knowledge Work
and Productivity, 371
12.2 Information and Knowledge Work Systems 372
Distributing Knowledge: Office Information Systems, 372 • Creating Knowledge:
Knowledge Work Systems, 374 • Window on Technology: Flying High with
CAD, 376 •Sharing Knowledge: Group Collaboration Systems, 377 • Group
Collaboration Via the Internet, 3 78
12.3 Artificial Intelligence 380
What Is Artificial Intelligence?, 380 • Why Business Is Interested in Artificial
Intelligence, 381 • Capturing Knowledge: Expert Systems, 381 • Organizational
Intelligence: Case Based Reasoning, 386 • Window on Management: Enabling Reuse
of Designs Through Artificial Intelligence, 388
12.4 Other Intelligent Techniques 387
Neural Networks, 387 • Window on Organizations: The Neural Network Approach
to Stock Picking, 391 • Fuzzy Logic, 391 • Genetic Algorithms, 393
Management Challenges 395, Summary 395, Key Terms 396, Review
Questions 396, Discussion Questions 397, Group Project 397, Case Study:
Designing the Paperless Airplane 397, References 400
xiv Contents
Chapter 13 Enhancing Management Decision Making 403
The Ideal Investment Portfolio: What Does the System Say? 403
13.1 Decision Support Systems (DSS) 405
What Are Decision Support Systems?, 405 • Examples of DSS Applications, 408 •
Components of DSS, 411 • Window on Management: Practicing Decision
Making, 411 •Building DSS, 412
13.2 Group Decision Support Systems (GDSS) 413
What Is a GDSS?, 413 • Window on Organizations: The Hohenheim CATeam
Room, 414* Characteristics of GDSS, 415 • GDSS Software Tools, 416 •How
GDSS Can Enhance Group Decision Making, 418
13.3 Executive Support Systems (ESS) 420
The Role of ESS in the Organization, 420 Developing ESS, 421 • Window on
Technology: Fighting Infoglut, 422 • Benefits of ESS, 423 •Examples of ESS, 423
Management Challenges 425, Summary 425, Key Terms 426, Review
Questions, 426, Discussion Questions 426, Group Project 426, Case Study:
Zeneca Searches for Decisions 427, References 428
Part Six Managing Information Systems
Chapter 14 Controlling Information Systems 430
Broadcast Storms Bring Swissair Network to a Halt 430
14.1 System Vulnerability and Abuse 432
Why Systems Are Vulnerable, 432 • Window on Organizations: Uprooting the
Internet Hackers, 434 • Concerns for System Builders and Users, 435 System
Quality Problems: Software and Data, 437 • Window on Management: Client/Server
Disaster Planning, 438
14.2 Creating a Control Environment 441
General Controls, 442 •Application Controls, 444 •Developing a Control Structure:
Costs and Benefits, 447 • The Role of Auditing in the Control Process, 448
14.3 Ensuring System Quality 449
Software Quality Assurance, 449 • Window on Technology: British Customs Tests
Its GUIs, 451 »Data Quality Audits, 451
Management Challenges 453, Summary 453, Key Terms 454, Review
Questions 454, Discussion Questions 454, Group Project 454, Case Study:
Can We Trust Mutual Fund Pricing? 455, References 456
Chapter 15 Managing International Information Systems 458
Molex Goes Global 458
15.1 The Growth of International Information Systems 460
Developing the International Information Systems Infrastructure, 460 • The
Global Environment: Business Drivers and Challenges, 462 • Window on
Organizations: The 800 Pound Gorilla of Transnational Technological Change, 465
• State of the Art, 466
15.2 Organizing International Information Systems 467
Global Strategies and Business Organization, 467 • Global Systems to Fit the
Strategy, 468 • Reorganizing the Business, 469
15.3 Managing Global Systems 470
A Typical Scenario: Disorganization on a Global Scale, 470 • Strategy: Divide,
Conquer, Appease, 471 • Implementation Tactics: Cooptation, 473 • Wrapping
Contents xv
Up: The Management Solution, 473 • Window on Management: Traveling Down the
Road of International Technology Infrastructure Mergers, 476
15.4 Technology Issues and Opportunities 474
Main Technical Issues, 474* Window on Technology: Is the Internet a World
Tool?, 479 • New Technical Opportunities, 480
Management Challenges 481, Summary 481, Key Terms 482, Review
Questions 482, Discussion Questions 482, Group Project 482, Case Study:
Global Information Systems to Support Nestle s Global Business Strategy 483,
References 484
International Case Studies 426
From Geelong and District Water Board to Barwon Water. An Integrated IT Infrastructure
Joel B. Barolsky and Peter Weill, University of Melbourne (Australia), 487
Ginormous Life Insurance Company Len Fertuck, University of Toronto (Canada), 496
Kone Elevatorslap io Reponen, Turku School of Economics and Business Administration
(Finland), 499
Festo Pneumatic Helmut Krcmar and Bettina Schwarzer, University of Hohenheim
(Germany), 504
Corning Telecommunications Division Andrew Boynton, University of North Carolina at
Chapel Hill and the International Institute for Management Development (Switzerland)
and Michael E. Shank, Renaissance Vision, 508
Appendix A: Functional Information Systems, 575
Glossary, 525
Name Index, 539
Organizations Index, 541
International Organizations Index, 543
Subject Index, 544
xvi Contents
Chapter 1 Window on Technology
UPS Competes Globally with Information Technology 8
Window on Management
Custom Manufacturing: The New Automation 20
Window on Organizations
The Internet: The New Electronic Marketplace 21
Chapter 2 Window on Technology
Odense Shipyards Speeds Up Product Design 37
Window on Organizations
Mining Data for Profits 45
Window on Management
Building an Organization to Sell Flowers 52
Chapter 3 Window on Organizations
Schneider Responds to the New Rules of the Trucking Game 73
Window on Management
Managing the Virtual Office 76
Window on Technology
Managers Turn to the Internet 80
Chapter 4 Window on Organizations
A Corporate Software Code of Ethics 106
Window on Organizations
Liability on the Internet 108
Window on Management
Whither the Downsized Society? 114
Window on Management
Managing RSI 116
Window on Technology
The Coming of a National Digital Superhighway Raises Many Ethical
and Social Issues 118
Chapter 5 Window on Management
Deutsche Bank Decides to Stay with Mainframes 740
xvii
Window on Technology
Parallel Processing Goes Commercial 142
Window on Organizations
Multimedia Kiosks Educate the Public 155
Chapter 6 Window on Management
NASA Selects Operating Systems 774
Window on Organizations
Bell Quebec Repairs Its Pay Phones by Magic 180
Window on Technology
Power Short Circuits in Object Oriented Development 186
Chapter 7 Window on Organizations
Denmark Runs on DB2 211
Window on Technology
Volkswagen Opts for an Object Oriented Database 217
Window on Management
Linking Databases to the Internet 221
Chapter 8 Window on Organizations
Telephone Companies Face an Expansive Future 232
Window on Management
Monitoring Employees on Networks: Unethical or Good Business? 252
Window on Technology
Intelligent Agents: Network Valets 254
Chapter 9 Window on Organizations
The Internet Becomes the Middleman 281
Window on Technology
The Internet for EDI? 282
Window on Management
Bass Beer Serves a Client/Server Environment 292
Chapter 10 Window on Technology
Redesigning with the Internet 307
Window on Organizations
Europcar Struggles to Migrate Its Systems 317
Window on Management
Hoechst Heads Off a Reengineering Disaster 323
Chapter 11 Window on Technology
Can Saab Find Happiness with a Manufacturing Package
from a Tiny, Unknown Vendor? 346
Window on Management
Ford Europe Makes Its Outsourcing Contractors Part of Its Team 351
xviii Windows on MIS
Window on Organizations
Air Canada Overhauls Its Web Site 360
Chapter 12 Window on Technology
Flying High with CAD 376
Window on Management
Enabling Reuse of Designs Through Artificial Intelligence 388
Window on Organizations
The Neural Network Approach to Stock Picking 391
Chapter 13 Window on Management
Practicing Decision Making 477
Window on Organizations
The Hohenheim CATeam Room 414
Window on Technology
Fighting Infoglut 422
Chapter 14 Window on Organizations
Uprooting the Internet Hackers 434
Window on Management
Client/Server Disaster Planning 438
Window on Technology
British Customs Tests Its GUIS 451
Chapter 15 Window on Organizations
The 800 Pound Gorilla of Transnational Technological Change 465
Window on Management
Traveling Down the Road of International Technology Infrastructure Mergers 476
Window on Technology
Is the Internet a World Tool? 479
Windows on MIS xix
|
| any_adam_object | 1 |
| author | Laudon, Kenneth C. 1944- Laudon, Jane Price |
| author_GND | (DE-588)123875196 (DE-588)124931316 |
| author_facet | Laudon, Kenneth C. 1944- Laudon, Jane Price |
| author_role | aut aut |
| author_sort | Laudon, Kenneth C. 1944- |
| author_variant | k c l kc kcl j p l jp jpl |
| building | Verbundindex |
| bvnumber | BV011338737 |
| callnumber-first | T - Technology |
| callnumber-label | T58 |
| callnumber-raw | T58.6.L3753 1997 |
| callnumber-search | T58.6.L3753 1997 |
| callnumber-sort | T 258.6 L3753 41997 |
| callnumber-subject | T - General Technology |
| classification_rvk | QP 345 |
| ctrlnum | (OCoLC)602642915 (DE-599)BVBBV011338737 |
| dewey-full | 658.4/038/011 658.4/038/01121 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4/038/011 658.4/038/011 21 |
| dewey-search | 658.4/038/011 658.4/038/011 21 |
| dewey-sort | 3658.4 238 211 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 2. ed. |
| format | Book |
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| id | DE-604.BV011338737 |
| illustrated | Illustrated |
| indexdate | 2024-12-20T10:10:39Z |
| institution | BVB |
| isbn | 0135955963 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-007618178 |
| oclc_num | 602642915 |
| open_access_boolean | |
| owner | DE-19 DE-BY-UBM DE-703 DE-521 |
| owner_facet | DE-19 DE-BY-UBM DE-703 DE-521 |
| physical | XXVII, 563 S. zahlr. Ill., graph. Darst. |
| publishDate | 1997 |
| publishDateSearch | 1997 |
| publishDateSort | 1997 |
| publisher | Prentice Hall |
| record_format | marc |
| spellingShingle | Laudon, Kenneth C. 1944- Laudon, Jane Price Essentials of management information systems organization and technology Management informatiesystemen gtt Management information systems Managementinformationssystem (DE-588)4074518-1 gnd |
| subject_GND | (DE-588)4074518-1 |
| title | Essentials of management information systems organization and technology |
| title_auth | Essentials of management information systems organization and technology |
| title_exact_search | Essentials of management information systems organization and technology |
| title_full | Essentials of management information systems organization and technology Kenneth C. Laudon ; Jane P. Laudon |
| title_fullStr | Essentials of management information systems organization and technology Kenneth C. Laudon ; Jane P. Laudon |
| title_full_unstemmed | Essentials of management information systems organization and technology Kenneth C. Laudon ; Jane P. Laudon |
| title_short | Essentials of management information systems |
| title_sort | essentials of management information systems organization and technology |
| title_sub | organization and technology |
| topic | Management informatiesystemen gtt Management information systems Managementinformationssystem (DE-588)4074518-1 gnd |
| topic_facet | Management informatiesystemen Management information systems Managementinformationssystem |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007618178&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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