Bridging differences: effective intergroup communication
Gespeichert in:
| Beteilige Person: | |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Thousand Oaks u.a.
Sage Publ.
1994
|
| Ausgabe: | 2. ed. |
| Schriftenreihe: | Interpersonal commtexts
3 |
| Schlagwörter: | |
| Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006606722&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Beschreibung: | Literaturverz. S. 231 - 247 |
| Umfang: | XI, 256 S. |
| ISBN: | 0803956460 0803956479 |
Internformat
MARC
| LEADER | 00000nam a2200000 cb4500 | ||
|---|---|---|---|
| 001 | BV009970874 | ||
| 003 | DE-604 | ||
| 005 | 19950314 | ||
| 007 | t| | ||
| 008 | 950102s1994 xx |||| 00||| eng d | ||
| 020 | |a 0803956460 |9 0-8039-5646-0 | ||
| 020 | |a 0803956479 |9 0-8039-5647-9 | ||
| 035 | |a (OCoLC)29517524 | ||
| 035 | |a (DE-599)BVBBV009970874 | ||
| 040 | |a DE-604 |b ger |e rakddb | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-703 |a DE-355 |a DE-384 |a DE-19 |a DE-188 | ||
| 050 | 0 | |a HM258 | |
| 082 | 0 | |a 303.48/2 |2 20 | |
| 084 | |a AP 14350 |0 (DE-625)6901: |2 rvk | ||
| 084 | |a CV 7500 |0 (DE-625)19168: |2 rvk | ||
| 084 | |a MR 6700 |0 (DE-625)123535: |2 rvk | ||
| 100 | 1 | |a Gudykunst, William B. |d 1947-2005 |e Verfasser |0 (DE-588)129726362 |4 aut | |
| 245 | 1 | 0 | |a Bridging differences |b effective intergroup communication |c William B. Gudykunst |
| 250 | |a 2. ed. | ||
| 264 | 1 | |a Thousand Oaks u.a. |b Sage Publ. |c 1994 | |
| 300 | |a XI, 256 S. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 1 | |a Interpersonal commtexts |v 3 | |
| 500 | |a Literaturverz. S. 231 - 247 | ||
| 650 | 4 | |a Communication interculturelle | |
| 650 | 7 | |a Interculturele communicatie |2 gtt | |
| 650 | 7 | |a Sociolinguïstiek |2 gtt | |
| 650 | 4 | |a Interkulturelle Kommunikation | |
| 650 | 4 | |a Intercultural communication | |
| 650 | 4 | |a Interpersonal communication | |
| 650 | 0 | 7 | |a Kulturkontakt |0 (DE-588)4033569-0 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Interpersonale Kommunikation |0 (DE-588)4129721-0 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Kommunikation |0 (DE-588)4031883-7 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Interkulturelles Management |0 (DE-588)4343519-1 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Interkulturelle Kompetenz |0 (DE-588)4200053-1 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Kulturvergleich |0 (DE-588)4114328-0 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Kulturkontakt |0 (DE-588)4033569-0 |D s |
| 689 | 0 | |5 DE-604 | |
| 689 | 1 | 0 | |a Interkulturelle Kompetenz |0 (DE-588)4200053-1 |D s |
| 689 | 1 | 1 | |a Kommunikation |0 (DE-588)4031883-7 |D s |
| 689 | 1 | |5 DE-604 | |
| 689 | 2 | 0 | |a Interpersonale Kommunikation |0 (DE-588)4129721-0 |D s |
| 689 | 2 | 1 | |a Kulturvergleich |0 (DE-588)4114328-0 |D s |
| 689 | 2 | |5 DE-604 | |
| 689 | 3 | 0 | |a Interkulturelles Management |0 (DE-588)4343519-1 |D s |
| 689 | 3 | |8 1\p |5 DE-604 | |
| 830 | 0 | |a Interpersonal commtexts |v 3 |w (DE-604)BV004431244 |9 3 | |
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006606722&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 883 | 1 | |8 1\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | |
| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-006606722 | |
Datensatz im Suchindex
| _version_ | 1819366955322179584 |
|---|---|
| adam_text | Titel: Bridging differences
Autor: Gudykunst, William B
Jahr: 1994
Contents Preface ix 1. Communicating With Strangers 1 An Overview of the Communication Process Symbols and Messages 8 Messages and Meanings 9 Sources of Communication Behavior 10 Self-Concept and Communication 14 Communicative Predictions 15 Managing Uncertainty and Anxiety 18 Uncertainty 18 Anxiety 21 Effective Communication 25 Effective Communication Defined 25 Why Misinterpretations Occur 26 Recognizing Our Unconscious Interpretations 29 Mindfulness 30
2. Understanding Group Differences 35 Culture 35 Defining Culture 36 Norms and Rules 37 Cultures and Subcidtures 38 How Cultures Differ 39 Individualism-Collectivism 40 Low- and High-Context Communication 44 Uncertainty Avoidance 45 Power Distance 46 Masculinity-Femininity 48 Cultural Identity 48 Strength of Cultural Identity 49 Individualistic and Collectivistic Orientations 49 Ethnicity and Ethnic Identity 52 Ethnic Identity in the United States 54 Language and Ethnic Identity 56 Strength of Ethnic Identity 60 Identities Based on Gender, Disability, Age, and Social Class 61 Gender 62 Disability 63 Age 66 Social Class 68 3. Our Expectations of Strangers 73 The Nature of Expectations 74 Expectations Are Culturally Based 74 Evaluating Violations of Our Expectations 75 Negative Intergroup Expectations 76 Intergroup Attitudes 77 Ethnocentrism 77 Prejudice 82 Sexism 86 Ageism 88 Stereotypes 89 Stereotypes and Communication 91 Accuracy of Predictions Based on Stereotypes 94 Stereotypes and Communication Breakdowns 96 Assessing Your Stereotypes 97 Changing Our Intergroup Expectations 97 Change in Attitudes Toward the Group as a Whole 100 Increased Complexity of Intergroup Perceptions 101 Decategorization 101 Ethical Issues in Communicating With Strangers 102 Moral Relativism 102 Dignity and Integrity 104 Moral Inclusion-Exclusion 106
4. Attributing Meaning to Strangers Behavior 110 The Perception Process 111 Perceptions Are Selective 111 Perceptions Involve Categorizations 112 Rigid Categories Inhibit Accurate Perceptions 113 The Attribution Process 115 Individual Attributions 115 Social Attributions 117 The Ultimate Attribution Error 118 Personality Factors Influencing Our Attributions 119 Category Width 119 Uncertainty Orientation 121 Culture and Misattributions 124 Individualism-Collectivism 125 Low- and High-Context Communication 127 Improving the Accuracy of Our Attributions 129 Perception Checking 129 Listening Effectively 131 Feedback 135 5. Exchanging Messages With Strangers 138 Cultural Differences in Language Usage 139 Beliefs About Talk and Silence 139 Direct Versus Indirect Language Usage 142 Topic Management and Turn Taking in Conversations 145 Persuasive Strategies 146 Language Usage in Communicating With Strangers 147 Language Attitudes 148 Second-Language Competence 149 Communication Accommodation 151 Code Switching 152 Improving the Quality of Our Messages 153 Being Assertive, Not Aggressive 153 Being Confirming 156 Creating Inclusive Messages 157 6. Being Perceived as a Competent Communicator 159 Defining Perceived Competence 159 Competence as Impressions 160 Components of Competence 162 Motivation 163 Need for Predictability 164 Need to Avoid Diffuse Anxiety 165 Need to Sustain Our Self-Conceptions 166 Approach-Avoidance Tendencies 167 Knowledge 168 Knowledge of How to Gather Information 169 Knowledge of Group Differences 173
Knowledge of Personal Similarities 176 Knowledge of Alternative Interpretations 177 Skills 179 Ability to Be Mindful 179 Ability to Tolerate Ambiguity 181 Ability to Manage Anxiety 183 Ability to Empathize 184 Ability to Adapt 185 Ability to Make Accurate Predictions and Explanations Applying Our Knowledge and Skills 196 Managing Conflict 197 Cultural and Ethnic Differences in Conflict 197 Assessing How You Manage Conflict 200 Managing Intergroup Conflict 200 Developing Relationships 207 Similarities and Differences Across Groups 207 Intergroup Relationships 210 Building Community 221 The Nature of Community 222 Principles of Community Building 224 References 231 Name Index 248 Subject Index 251 About the Author 255
|
| any_adam_object | 1 |
| author | Gudykunst, William B. 1947-2005 |
| author_GND | (DE-588)129726362 |
| author_facet | Gudykunst, William B. 1947-2005 |
| author_role | aut |
| author_sort | Gudykunst, William B. 1947-2005 |
| author_variant | w b g wb wbg |
| building | Verbundindex |
| bvnumber | BV009970874 |
| callnumber-first | H - Social Science |
| callnumber-label | HM258 |
| callnumber-raw | HM258 |
| callnumber-search | HM258 |
| callnumber-sort | HM 3258 |
| callnumber-subject | HM - Sociology |
| classification_rvk | AP 14350 CV 7500 MR 6700 |
| ctrlnum | (OCoLC)29517524 (DE-599)BVBBV009970874 |
| dewey-full | 303.48/2 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 303 - Social processes |
| dewey-raw | 303.48/2 |
| dewey-search | 303.48/2 |
| dewey-sort | 3303.48 12 |
| dewey-tens | 300 - Social sciences |
| discipline | Allgemeines Soziologie Psychologie |
| edition | 2. ed. |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02676nam a2200661 cb4500</leader><controlfield tag="001">BV009970874</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">19950314 </controlfield><controlfield tag="007">t|</controlfield><controlfield tag="008">950102s1994 xx |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0803956460</subfield><subfield code="9">0-8039-5646-0</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0803956479</subfield><subfield code="9">0-8039-5647-9</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)29517524</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV009970874</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakddb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-703</subfield><subfield code="a">DE-355</subfield><subfield code="a">DE-384</subfield><subfield code="a">DE-19</subfield><subfield code="a">DE-188</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HM258</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">303.48/2</subfield><subfield code="2">20</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">AP 14350</subfield><subfield code="0">(DE-625)6901:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">CV 7500</subfield><subfield code="0">(DE-625)19168:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">MR 6700</subfield><subfield code="0">(DE-625)123535:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Gudykunst, William B.</subfield><subfield code="d">1947-2005</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)129726362</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Bridging differences</subfield><subfield code="b">effective intergroup communication</subfield><subfield code="c">William B. Gudykunst</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">2. ed.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Thousand Oaks u.a.</subfield><subfield code="b">Sage Publ.</subfield><subfield code="c">1994</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XI, 256 S.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="1" ind2=" "><subfield code="a">Interpersonal commtexts</subfield><subfield code="v">3</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Literaturverz. S. 231 - 247</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Communication interculturelle</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Interculturele communicatie</subfield><subfield code="2">gtt</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Sociolinguïstiek</subfield><subfield code="2">gtt</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Interkulturelle Kommunikation</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Intercultural communication</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Interpersonal communication</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kulturkontakt</subfield><subfield code="0">(DE-588)4033569-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Interpersonale Kommunikation</subfield><subfield code="0">(DE-588)4129721-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kommunikation</subfield><subfield code="0">(DE-588)4031883-7</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Interkulturelles Management</subfield><subfield code="0">(DE-588)4343519-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Interkulturelle Kompetenz</subfield><subfield code="0">(DE-588)4200053-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kulturvergleich</subfield><subfield code="0">(DE-588)4114328-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Kulturkontakt</subfield><subfield code="0">(DE-588)4033569-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="1" ind2="0"><subfield code="a">Interkulturelle Kompetenz</subfield><subfield code="0">(DE-588)4200053-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="1"><subfield code="a">Kommunikation</subfield><subfield code="0">(DE-588)4031883-7</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="2" ind2="0"><subfield code="a">Interpersonale Kommunikation</subfield><subfield code="0">(DE-588)4129721-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="2" ind2="1"><subfield code="a">Kulturvergleich</subfield><subfield code="0">(DE-588)4114328-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="2" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="3" ind2="0"><subfield code="a">Interkulturelles Management</subfield><subfield code="0">(DE-588)4343519-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="3" ind2=" "><subfield code="8">1\p</subfield><subfield code="5">DE-604</subfield></datafield><datafield tag="830" ind1=" " ind2="0"><subfield code="a">Interpersonal commtexts</subfield><subfield code="v">3</subfield><subfield code="w">(DE-604)BV004431244</subfield><subfield code="9">3</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">HBZ Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006606722&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="883" ind1="1" ind2=" "><subfield code="8">1\p</subfield><subfield code="a">cgwrk</subfield><subfield code="d">20201028</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#cgwrk</subfield></datafield><datafield tag="943" ind1="1" ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-006606722</subfield></datafield></record></collection> |
| id | DE-604.BV009970874 |
| illustrated | Not Illustrated |
| indexdate | 2024-12-20T09:45:25Z |
| institution | BVB |
| isbn | 0803956460 0803956479 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-006606722 |
| oclc_num | 29517524 |
| open_access_boolean | |
| owner | DE-703 DE-355 DE-BY-UBR DE-384 DE-19 DE-BY-UBM DE-188 |
| owner_facet | DE-703 DE-355 DE-BY-UBR DE-384 DE-19 DE-BY-UBM DE-188 |
| physical | XI, 256 S. |
| publishDate | 1994 |
| publishDateSearch | 1994 |
| publishDateSort | 1994 |
| publisher | Sage Publ. |
| record_format | marc |
| series | Interpersonal commtexts |
| series2 | Interpersonal commtexts |
| spellingShingle | Gudykunst, William B. 1947-2005 Bridging differences effective intergroup communication Interpersonal commtexts Communication interculturelle Interculturele communicatie gtt Sociolinguïstiek gtt Interkulturelle Kommunikation Intercultural communication Interpersonal communication Kulturkontakt (DE-588)4033569-0 gnd Interpersonale Kommunikation (DE-588)4129721-0 gnd Kommunikation (DE-588)4031883-7 gnd Interkulturelles Management (DE-588)4343519-1 gnd Interkulturelle Kompetenz (DE-588)4200053-1 gnd Kulturvergleich (DE-588)4114328-0 gnd |
| subject_GND | (DE-588)4033569-0 (DE-588)4129721-0 (DE-588)4031883-7 (DE-588)4343519-1 (DE-588)4200053-1 (DE-588)4114328-0 |
| title | Bridging differences effective intergroup communication |
| title_auth | Bridging differences effective intergroup communication |
| title_exact_search | Bridging differences effective intergroup communication |
| title_full | Bridging differences effective intergroup communication William B. Gudykunst |
| title_fullStr | Bridging differences effective intergroup communication William B. Gudykunst |
| title_full_unstemmed | Bridging differences effective intergroup communication William B. Gudykunst |
| title_short | Bridging differences |
| title_sort | bridging differences effective intergroup communication |
| title_sub | effective intergroup communication |
| topic | Communication interculturelle Interculturele communicatie gtt Sociolinguïstiek gtt Interkulturelle Kommunikation Intercultural communication Interpersonal communication Kulturkontakt (DE-588)4033569-0 gnd Interpersonale Kommunikation (DE-588)4129721-0 gnd Kommunikation (DE-588)4031883-7 gnd Interkulturelles Management (DE-588)4343519-1 gnd Interkulturelle Kompetenz (DE-588)4200053-1 gnd Kulturvergleich (DE-588)4114328-0 gnd |
| topic_facet | Communication interculturelle Interculturele communicatie Sociolinguïstiek Interkulturelle Kommunikation Intercultural communication Interpersonal communication Kulturkontakt Interpersonale Kommunikation Kommunikation Interkulturelles Management Interkulturelle Kompetenz Kulturvergleich |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006606722&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| volume_link | (DE-604)BV004431244 |
| work_keys_str_mv | AT gudykunstwilliamb bridgingdifferenceseffectiveintergroupcommunication |