APA (7th ed.) Citation

Ferstl, O. K., Sinz, E. J., Amberg, M., Hagemann, U., & Malischewski, C. (1994). Tool-based business process modeling using the SOM approach. Otto-Friedrich-Universität.

Chicago Style (17th ed.) Citation

Ferstl, Otto K., Elmar J. Sinz, Michael Amberg, Udo Hagemann, and Carsten Malischewski. Tool-based Business Process Modeling Using the SOM Approach. Bamberg: Otto-Friedrich-Universität, 1994.

MLA (9th ed.) Citation

Ferstl, Otto K., et al. Tool-based Business Process Modeling Using the SOM Approach. Otto-Friedrich-Universität, 1994.