Business logistics:
Gespeichert in:
| Beteiligte Personen: | , , |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
Fort Worth u.a.
Dryden Press
1992
|
| Ausgabe: | 3. ed. |
| Schlagwörter: | |
| Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006035908&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Umfang: | XXIII, 679 S. graph. Darst., Kt. |
| ISBN: | 0155056522 |
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| 245 | 1 | 0 | |a Business logistics |c Nicholas A. Glaskowsky ; Donald R. Hudson ; Robert M. Ivie |
| 250 | |a 3. ed. | ||
| 264 | 1 | |a Fort Worth u.a. |b Dryden Press |c 1992 | |
| 300 | |a XXIII, 679 S. |b graph. Darst., Kt. | ||
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Datensatz im Suchindex
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|---|---|
| adam_text | CONTENTS
PART ONE
INTEGRATED LOGISTICS SYSTEM
SCOPE AND RELATIONSHIPS 1
1
LOGISTICS IN THE ECONOMY AND
THE ENTERPRISE 3
Logistics in the Economy 4
History and Development 4
Logistics in Economic Activity 5
Logistics in the Enterprise 10
The Systems Approach 10
Approach of the Book 11
Business Logistics vis a vis Logistics Engineering 12
The Scope of Business Logistics 13
Development of the Logistics Function 17
The Increasing Interest in Logistics 23
The Globalization of Business 26
Logistics Costs in the Firm 27
Summary 34
Discussion Question 36
Suggested Readings 37
Endnotes 38
2
PROCUREMENT AND PURCHASING 41
The Industrial PurchasingDepartment 42
Purchasing Department Functions 43
vii
viii CONTENTS The Role of the Purchasing Department in
the Procurement Process 51
Procurement Policies 55
Make or Buy Decisions 56
Alternate Sources of Supply 58
Contractor Blanket Ordering 58
Reciprocal Practices 59
Value Analysis 60
Standardization 60
Purchasing Systems 61
Buying for Resale 65
Role of Buying 65
Buying Performance and Control 65
Procurement of Capital Goods:
Logistics Engineering 66
Reliability 67
Maintainability 67
Life Cycle Costing 67
Summary 67
Discussion Questions 68
Case: Allied Industrial Products, Inc. 69
Suggested Readings 70
Endnotes 71
3
PRODUCT PRICING POLICIES 75
Non Zero Sum Pricing and Logistics Costs 77
Terms of Sale 78
Price 78
Cash Discounts and Credit Terms 78
Logistics Responsibilities 79
Pricing Policies 82
Delivered Pricing 83
F.O.B. and Individual Delivered Pricing Policies 88
Quantity Discounts 89
Dating and Deal Pricing 93
Illustrative Problems 94
Summary 94
Discussion Questions 95
CONTENTS ix
Case: Phantom Freight or Freight Absorption—a Matter
of Opinion 95
Suggested Readings %
Endnotes 97
4
CUSTOMER LOGISTICS SERVICE 99
The Service Package 100
Financial Support KM)
Marketing Support /()/
Product Support 102
Logistical Support /02
Order and Replenishment Cycles 107
Order Cycle /09
Order Cycle Profile 112
Implications of Order and Replenishment Cycles for
Physical Distribution and Materials (Supply)
Management 114
Managing Customer Logistics Service 115
Importance of Customer Logistics Service
Management //5
A Management Program 117
Measurement 127
Implementation 12H
Summary 131
Discussion Questions 131
Case: Differing Views on Customer Service and
Order Fill Rates 132
Suggested Readings 133
Endnotes 135
5
PRINCIPLES OF INVENTORY CONTROL 137
Reasons for Holding Inventory 138
Production Savings 139
A Buffer against Seasonality 139
: CONTENTS Protection against Disruptions in Supply Lines 139
TakingAdvantage of Price Breaks 140
A Hedge against Future Price Increases 140
A Strategy for Customer Oriented Stock Locations 140
Protection against Unexpected Sales Demands 140
Inventory Forecasting 142
The Economic Order Quantity (EOQ) Model 143
The Basic EOQ Model 145
Adjustments to the Basic EOQ Model 147
Inventory Control under Uncertainty 152
Stock Level Determination without Replenishment 152
Stock Level Determination with Replenishment 152
Basic Inventory Control Models 160
Summary 162
Suggested Readings 163
Endnotes 164
Appendix 165
6
INVENTORY MANAGEMENT 167
Managing to Achieve Goals Other Than Lowest
Inventory Costs 168
Managing within Production Capacity Constraints 168
Managing within Warehouse Capacity or Capital
Constraints 169
Consequences of Overlooking Hidden Costs 169
Managing to a Preset Quantity of Inventory 170
Managing Multi Item Inventories 170
Multi SKU Programs 171
Multi SKUL Programs 171
ABC Approaches to Inventory Management 172
Inventory Program Management 174
Maintaining an Awareness of Management Goals 176
An Assessment of Business and Logistics Strategies 176
The Design of the Inventory Model 176
The Design of the Forecasting Model 177
The Design of the Program for Other Inventory
Model Inputs 177
Inventory Carrying Costs 181
Testing the Sensitivity of Results to Model Inputs 183
CONTENTS xi
Establishment of Inventory Contingency Procedures 184
The Design of Remaining Program Elements 184
The Computational Device 184
The Inventory Update Cycle 185
Program Review Procedures 185
Testing for Compatibility of Program Elements 185
Inventory Scheduling 186
Production Scheduling 186
Aggregate Analysis and Planning 188
Materials Requirements Planning (MRP I) 190
Just in Time (JIT) Scheduling 192
Scheduling of Other Activities 193
System Loading: Waiting Line Theory 193
Shipment Splitting 196
Summary 199
Discussion Questions 200
Case: Debate on Implementation of Just in Time 200
Suggested Readings 201
Endnotes 203
PART TWO
INTEGRATED LOGISTICS
SYSTEM OPERATIONS 205
7
TRANSPORT FACILITIES 207
The Structure of the Transportation Industry 209
Legal Forms 209
Auxiliary Users 215
Intermodal Transportation 216
Relative Importance of Industry Components 218
Modes 218
Cost Characteristics 221
Modes 221
CONTENTS Operating Characteristics 223
Dependability 223
Speed 223
Frequency 223
Availability 223
Capability 224
Modal Comparisons 224
Legal Forms 224
Auxiliary Users 224
Intermodal Systems 227
Summary 227
Discussion Questions 228
Suggested Readings 228
Endnotes 229
8
TRANSPORTATION RATES AND SERVICES 231
Transportation Rates and Services 232
The Regulation of Transportation Activity 232
Transportation Rates 236
Line Haul Rates 236
Types of Rates 237
Rate Systems 240
Rates Based on Route 240
Rates Based on Quantity 242
Miscellaneous Rate Modifications 243
Rates and Deregulation 244
Accessorial Service and Terminal Charges 244
Services 244
Terminal Charges 247
Rate Level Determinants 248
Value of Service 248
Cost of Service 249
Direction of Movement 249
Size and Regularity of Shipments 250
Restrictions on Discrimination 250
Competition 250
The Rate Making Process 251
Rate Bureaus 251
CONTENTS xiii
The New Era in Rates and Rate Making 252
Summary 252
Discussion Questions 253
Case: Industrial Suppliers, Inc. Deregulation Temptation 255
Suggested Readings 256
Endnotes 256
9
TRAFFIC MANAGEMENT 259
Traffic Analysis 260
Evaluation of Carrier Performance 260
Determination of the True Cost of Transportation 260
Traffic Control 266
Transportation Documentation 266
Freight Bill 267
Freight Claims 267
Traffic Information 269
Freight Bill A uditing and Payment 2 73
Post and Prepayment Auditing 273
Internal and External Auditing 2 73
Bank Payment Plans 273
Freight Claims 274
Loss and Damage Claims 274
Overcharge Claims 274
The Undercharge Claims Problem 275
Transportation Rate Making 275
Factors Influencing the Negotiation of Rates 275
Intermodal Competition 2 78
Geographic Factors 278
Government Regulation 280
Competitors 280
Rate Negotiation 281
Control of Carrier Performance 282
Freight Allocation Report 282
Damage Reports 282
Transit Time Report 283
Contracting and Third Party Logistics Services Providers 283
The Changing Shipper Carrier Relationship 283
Shipper Carrier Contracting 285
iv CONTENTS Private Transportation 286
Advantages 286
Disadvantages 287
Traffic in the Logistics Organization 287
Summary 288
Discussion Questions 289
Case: Lambert Products Company 289
Suggested Readings 292
Endnotes 293
10
PACKAGING AND MATERIAL HANDLING 295
Packaging 296
Packaging Concepts 296
Economic Significance of Packaging 297
Package Design 298
Logistics Considerations 298
Engineering Considerations 306
Purchasing Considerations 306
Production Considerations 306
Marketing Considerations 307
Metrification 307
Waste Management and Recycling 308
A Packaging Example from Union Carbide 309
Material Handling 309
Equipment for Material Handling 309
Devices for the Unitization of Freight 310
Individually Powered Vehicles 316
Conveyors 319
Storage Aids 319
Automatic Storage I Retrieval (AS/R) Systems 322
Compatibility with Intercompany Handling Methods 323
Product in Bulk 323
Conversion from Packaged to Bulk Handling 324
Determining the Conversion Point from Bulk to
Packaged Form 325
Reversing the Postponement Principle 326
Summary 327
Discussion Questions 327
CONTENTS xv
Case: Problems of Incompatibility 328
Suggested Readings 330
Endnotes 330
11
WAREHOUSING MANAGEMENT 333
Characteristics of Warehousing Operations 334
Role in the Logistics System 334
Commodities Handled 339
Private and Public Warehousing 340
Legal Status 342
The Public Warehousing Industry 342
Costs 344
Rates and Services 345
Regulation 347
Managing Warehousing Activities 347
Public or Private Warehousing? 34H
Managerial Considerations: Private versus Public
Warehousing 34H
Cost Comparisons 351
Third Party Warehousing Services 35J
Determination of Warehouse Requirements 353
Information Required 354
Inside Requirements 354
Outside Requirements 358
Positioning of Equipment 358
Dock Requirements 360
Warehouse Design 361
Purpose of the Facility 361
Layout of the Facility 362
Storage and Aisle Layout 363
Stock Location 364
Stock Replenishment 368
Stock Relocation 368
Compatibility with the Materials Handling System 368
Site Selection 369
Warehouse Operations 370
Physical Measures of Performance 370
Cost Measures of Performance 370
vi CONTENTS Transfer Facilities 371
Packaged Freight 371
Container Terminals 371
Bulk Commodity Terminals 372
Carrier Equipment Transfer Facilities 372
Summary 372
Discussion Questions 373
Case: The Farwell Corporation—A Warehousing
Decision 374
Suggested Readings 375
Endnotes 376
Appendix 378
12
INFORMATION PROCESSING AND
COMMUNICATION SERVICES 393
Scope of the Field 394
The Suppliers 394
Important Trends 395
Data Communication 401
Assessing Performance Capabilities 403
Comparing Rates 404
Evaluating Costs 404
Voice Communication 404
Telephones, Mobile Telephones, and Beepers 405
Radio 405
Applications for Logistics 405
Data Processing 405
Software 406
Electronic Data Interchange 410
Information Technologies 413
Bar Coding 413
Managing the System 415
Computer Security 415
Errors and Error Control 416
Who s Running the Company, Programmers or Managers? 416
Summary 417
Discussion Questions 418
. CONTENTS xvii
Suggested Readings 419
Endnotes ^n
13
MULTINATIONAL LOGISTICS STRATEGY AND
OPERATIONS 423
Complexity of Multinational Logistics Operations 425
Multinational Corporate Strategy and Logistics 431
The Multinational Logistics Environment 432
Cultures 4^
Government Stability 43 5
Legal Systems 4 ? 5
Economies 4^7
Multinational Physical Distribution Strategy 43 7
Top Management and Logistics Management
Involvement 4^7
Regional Economic Integration Alliances 437
Channel Strategies — Options and Choices 440
Host Country Policies 440
Multinational Physical Distribution 441
Terms of Sale 44 j
Customer Service 442
Bonded Warehouses and Free Trade Zones 443
Transportation 443
Documentation and Payment 44 $
Insurance 447
Packaging and Packing 447
Multinational Financial Considerations for Logistics 449
Currency Exchange and Fluctuation 449
Country Risk 449
Country Credit Ratings 449
Multinational Physical Supply 45j
Vendor Relations 451
Host Country Policies 451
U.S. Government Policies 45]
Import Documents 452
Operational Considerations 453
Summary 455
Discussion Questions 457
cviii CONTENTS Case: Appointment of a Logistics Manager for a
European Subsidiary 458
Suggested Readings 460
Endnotes 462
Appendix 464
PART THREE
INTEGRATED LOGISTICS SYSTEM
STRATEGY, ORGANIZATION,
AND CONTROL 479
14
LOCATION THEORY AND PRACTICE 481
Foundations of Location Theory 482
Von Thiinen s Isolated City State 482
Weber s Materials Orientation 482
Hoover s Transfer Costs 485
Multiple Sources and Markets 486
Bulk Gaining Commodities 488
Determination of Market Boundaries 488
Influence on Market Boundaries 488
Blanket Transportation Rates and Pricing Policy 489
Transportation and Economies of Scale 490
Trading Area Analysis 491
Location and Regional Economic Development 492
Shifts in Population and Production 492
Regional Self Sufficiency 492
National Development 497
Inventory Location Strategy Analysis 499
The Importance of Logistics in Inventory Location
Strategy 500
The Nature of the Problem 500
Optimizing Techniques 500
Simulation Techniques 514
General Approach 514
CONTENTS xix 1
Heuristic Programming 514
Microlocation and Site Selection Factors 516
Practical Aspects of Inventory Location Strategy 516
Dependence on Company Policy 516
Area of Analytic Freedom 517
Centralized versus Decentralized Inventories 517
Increasing Time Pressures Affecting Location Decisions 519
Dual or Multiple Distribution Systems 520
Summary 520
Discussion Questions 521
Suggested Readings 522
Endnotes 524
Appendix 527
15
INTEGRATED LOGISTICS SYSTEM STRATEGY
AND DESIGN 533
Introduction 534
Environmental Influences and Changing
Managerial Practices 536
Environmental Factors 536
Changing Management Practices 537
Continuous Monitoring versus Triggering Events 540
Total Cost Analysis 540
An Example 541
Other Cost and Activity Relationships 543
An Integrated View 545
Cost Reduction 546
Redesign 546
Rebalancing 546
Logistics Cost Trade Offs 547
System Objectives and Costs 550
Methods of Implementing a Total Cost Analysis 550
Intuitive Probes 550
Analytic Techniques 554
State of the Art in System Design Techniques 557
Multi Item Location Optimization Techniques 557
Dynamic Analysis 559
Combined Approaches 559
x CONTENTS Comprehensive Logistics System Design Process 560
Engaging Management and Defining the Effort 560
Organization for the Study 561
Planning for the Study 562
Selection of Analytical Devices 562
Analysis and Reporting 565
Implementation 565
Summary 566
Discussion Questions 567
Case: What Logistics Strategy to Adopt? 568
Suggested Readings 569
Endnotes 570
16
ORGANIZATION FOR LOGISTICS
MANAGEMENT 573
The Basic Organizational Problem 574
Basic Organization Principles and Terms 575
Unity of Command 579
Span of Control 579
Responsibility and Authority 579
Line and Staff Relationships and Functional Authority 580
Centralization and Functional Organization 580
Decentralization and Business Oriented Organization 580
Factors Influencing the Importance and Nature of
Logistics in the Organization 581
Type of Business Transacted 581
Importance of Logistics Costs 581
The Need to Manage Trade Offs among Important
Logistics Cost Categories 581
Complexity of the Logistics Network 584
Nature of the Corporate Strategy 584
Capacities of People Available to Manage 585
Alternatives for Organizing Logistics Management 585
Centralization versus Decentralization 585
Line versus Staff 587
Scope and Positioning of Responsibility 589
Matrix Organization 589
The Multinational Firm—A Special Case 589
CONTENTS xxi
Staffing the Logistics Function 593
Job Definition and Description 593
Inventorying People and Skills 594
Matching People and Jobs 595
The Logistics Manager as Integrator 595
Trends in Organization for Logistics 596
Summary 596
Discussion Questions 597
Case: Establishment of a Logistics Department 598
Suggested Readings 599
Endnotes 599
17
SYSTEM PERFORMANCE MEASUREMENT
AND CONTROL 601
Relationship of Performance Measurement and Control
to Planning 61)2
Features of an Effective Performance Measurement and
Control Program 603
Emphasis on Productivity and Quality Rather than
Production 604
Proper Identification of Cost Inputs 604
Balance in Cost Inputs Reported 612
Effective Cost Allocation 613
Allocating Natural Costs to Functional Accounts 613
Assigning Functional Costs to Responsibility Centers 615
Separation of Controllable and Noncontrollable
Measures of Inputs and Outputs 615
Transfer Pricing 6IS
Identification of Productivity Relationships 619
Performance Volume Relationships 619
Fixing Productivity Measures in Time 621
Recognition of the Impact of a Control Program on
Managerial Behavior 621
Program Management 622
Job Definition 623
Establishment of Performance Measures 623
Budgeting and Goal Setting 624
xxii CONTENTS Performance Review 624
Third Party Performance Measurement and Control 625
Practical Steps in Establishing a Logistics Control
Program 625
Project Planning and Control 627
Standard Format for Planning and Audit Purposes 627
Effective Capital Budgeting Procedures 627
Linkage between Project Planning and Implementation 629
Project Audit Routine 629
Postproject Feedback and Review 630
Profitability Control 630
Product Profitability 630
Territory Profitability 631
Customer Profitability 631
Summary 632
Discussion Questions 632
Case: Assessing Managerial Performance 633
Suggested Readings 634
Endnotes 636
18
A LOOK TO THE FUTURE 639
Introduction 640
Environmental Factors and Developments Having
Implications for Logistics Management 641
Computers 641
Electronic Data Interchange 641
Barcoding 642
Expert Systems and Artificial Intelligence 642
Transportation 642
Energy 643
Automation 645
Recycling 646
Metric Conversion 646
Education and Training 646
Productivity 646
Quality and Customer Service 646
Just in Time 646
Globalization of Business 647
CONTENTS xxiii
The Shift of Emphasis to Institutional Change 647
Rationalization Required by Existing Technologies 647
Changing Attitudes toward Interorganizational
Cooperation 649
Continued Organizational Development for Logistics 649
Responsibility for Coordinated Product Flow 649
Relatively Great Economic Benefits 650
Institutional Change and Interorganizational
Management 650
Coordination of Policies and Practices 651
Shifting of Functions between Organizations 65 J
Third Party Distribution 65J
Consolidated Distribution 65J
Central Distribution Facilities 655
The Impact of Transportation Deregulation 655
Implications for Carrier Management 656
Change in Response to Demand 656
Selling Transportation as a System Component 657
Adapting Prices and Services to Interorganizational
Needs 65 /
Consulting Sales Approaches in Perspective ( 6 )
Creative Interorganizational Problem Solving in Logistics 661
Summary and Conclusion 662
Discussion Questions 663
Suggested Readings 663
Endnotes 664
INDEX 667
|
| any_adam_object | 1 |
| author | Glaskowsky, Nicholas A. Hudson, Donald R. Ivie, Robert M. |
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| id | DE-604.BV009104215 |
| illustrated | Illustrated |
| indexdate | 2024-12-20T09:32:17Z |
| institution | BVB |
| isbn | 0155056522 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-006035908 |
| oclc_num | 26942269 |
| open_access_boolean | |
| owner | DE-N2 DE-473 DE-BY-UBG |
| owner_facet | DE-N2 DE-473 DE-BY-UBG |
| physical | XXIII, 679 S. graph. Darst., Kt. |
| publishDate | 1992 |
| publishDateSearch | 1992 |
| publishDateSort | 1992 |
| publisher | Dryden Press |
| record_format | marc |
| spellingShingle | Glaskowsky, Nicholas A. Hudson, Donald R. Ivie, Robert M. Business logistics Business logistics Materials management Unternehmen (DE-588)4061963-1 gnd Logistik (DE-588)4036210-3 gnd |
| subject_GND | (DE-588)4061963-1 (DE-588)4036210-3 |
| title | Business logistics |
| title_auth | Business logistics |
| title_exact_search | Business logistics |
| title_full | Business logistics Nicholas A. Glaskowsky ; Donald R. Hudson ; Robert M. Ivie |
| title_fullStr | Business logistics Nicholas A. Glaskowsky ; Donald R. Hudson ; Robert M. Ivie |
| title_full_unstemmed | Business logistics Nicholas A. Glaskowsky ; Donald R. Hudson ; Robert M. Ivie |
| title_short | Business logistics |
| title_sort | business logistics |
| topic | Business logistics Materials management Unternehmen (DE-588)4061963-1 gnd Logistik (DE-588)4036210-3 gnd |
| topic_facet | Business logistics Materials management Unternehmen Logistik |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006035908&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT glaskowskynicholasa businesslogistics AT hudsondonaldr businesslogistics AT ivierobertm businesslogistics |