Service management: strategy and leadership in service businesses
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Chichester u.a.
Wiley
1991
|
| Edition: | 2. ed. |
| Subjects: | |
| Physical Description: | XV, 185 S. Ill., graph. Darst. |
| ISBN: | 0471928852 |
Staff View
MARC
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| 245 | 1 | 0 | |a Service management |b strategy and leadership in service businesses |c Richard Normann |
| 250 | |a 2. ed. | ||
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| 300 | |a XV, 185 S. |b Ill., graph. Darst. | ||
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| callnumber-first | H - Social Science |
| callnumber-label | HD9980 |
| callnumber-raw | HD9980.5 |
| callnumber-search | HD9980.5 |
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| callnumber-subject | HD - Industries, Land Use, Labor |
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| dewey-full | 658 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658 |
| dewey-search | 658 |
| dewey-sort | 3658 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 2. ed. |
| format | Book |
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| id | DE-604.BV005292685 |
| illustrated | Illustrated |
| indexdate | 2024-12-20T08:31:12Z |
| institution | BVB |
| isbn | 0471928852 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-003304243 |
| oclc_num | 22114492 |
| open_access_boolean | |
| owner | DE-473 DE-BY-UBG DE-703 DE-945 DE-11 DE-188 |
| owner_facet | DE-473 DE-BY-UBG DE-703 DE-945 DE-11 DE-188 |
| physical | XV, 185 S. Ill., graph. Darst. |
| publishDate | 1991 |
| publishDateSearch | 1991 |
| publishDateSort | 1991 |
| publisher | Wiley |
| record_format | marc |
| spelling | Normann, Richard Verfasser aut Service management strategy and leadership in service businesses Richard Normann 2. ed. Chichester u.a. Wiley 1991 XV, 185 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Dienstensector gtt Klantgerichtheid gtt Services - Gestion ram Strategisch management gtt Service industries Management Dienstleistungsbetrieb (DE-588)4012181-1 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Dienstleistungsbetrieb (DE-588)4012181-1 s Management (DE-588)4037278-9 s DE-604 |
| spellingShingle | Normann, Richard Service management strategy and leadership in service businesses Dienstensector gtt Klantgerichtheid gtt Services - Gestion ram Strategisch management gtt Service industries Management Dienstleistungsbetrieb (DE-588)4012181-1 gnd Management (DE-588)4037278-9 gnd |
| subject_GND | (DE-588)4012181-1 (DE-588)4037278-9 |
| title | Service management strategy and leadership in service businesses |
| title_auth | Service management strategy and leadership in service businesses |
| title_exact_search | Service management strategy and leadership in service businesses |
| title_full | Service management strategy and leadership in service businesses Richard Normann |
| title_fullStr | Service management strategy and leadership in service businesses Richard Normann |
| title_full_unstemmed | Service management strategy and leadership in service businesses Richard Normann |
| title_short | Service management |
| title_sort | service management strategy and leadership in service businesses |
| title_sub | strategy and leadership in service businesses |
| topic | Dienstensector gtt Klantgerichtheid gtt Services - Gestion ram Strategisch management gtt Service industries Management Dienstleistungsbetrieb (DE-588)4012181-1 gnd Management (DE-588)4037278-9 gnd |
| topic_facet | Dienstensector Klantgerichtheid Services - Gestion Strategisch management Service industries Management Dienstleistungsbetrieb Management |
| work_keys_str_mv | AT normannrichard servicemanagementstrategyandleadershipinservicebusinesses |