Behaviour analysis in training:
Gespeichert in:
| Beteiligte Personen: | , |
|---|---|
| Format: | Buch |
| Sprache: | Englisch |
| Veröffentlicht: |
London [u.a.]
McGraw-Hill
1977
|
| Schlagwörter: | |
| Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=003207669&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Umfang: | XIV, 326 S. |
| ISBN: | 0070844801 |
Internformat
MARC
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Datensatz im Suchindex
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|---|---|
| adam_text | Contents Preface vii Introduction xi Part One The development of general interactive skills training 1 1. Beginnings 5 2. The development of behaviour analysis 18 3. Theory and practice of interactive skills training 41 4. The design of an interactive skills course: Developing Interactive Skills (DIS) 85 5. Evaluation of interactive skills training 116 Part Two The trainer functions in interactive skills training 149 6. How to use behaviour analysis 153 7. Giving feedback 167 8. The mixing of groups during training 198 Part Three Behaviour analysis on-the-job 211 9. The behaviour of telephone sales agents 220 10. Checking up on checking in 248 11. Two on-the-job studies—appraisal interviewing and chairing meetings 260 Conclusion 279 Appendix 1. Checking the reliability of behaviour analysis 291 Appendix 2. The organization survey questionnaire 297 Appendix 3. Evaluation questionnaire used for DOSS Series 3 303 Appendix 4. Pre-course questionnaire for ‘Developing Interactive Skills’ 308 References 314
|
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| author | Rackham, Neil Morgan, Terry |
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| callnumber-subject | HF - Commerce |
| classification_rvk | MS 5850 QP 370 |
| ctrlnum | (OCoLC)2464635 (DE-599)BVBBV005187149 |
| dewey-full | 658.31/24 658.4/07/124 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.31/24 658.4/07/124 |
| dewey-search | 658.31/24 658.4/07/124 |
| dewey-sort | 3658.31 224 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Soziologie Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV005187149 |
| illustrated | Not Illustrated |
| indexdate | 2024-12-20T08:29:01Z |
| institution | BVB |
| isbn | 0070844801 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-003207669 |
| oclc_num | 2464635 |
| open_access_boolean | |
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| physical | XIV, 326 S. |
| publishDate | 1977 |
| publishDateSearch | 1977 |
| publishDateSort | 1977 |
| publisher | McGraw-Hill |
| record_format | marc |
| spellingShingle | Rackham, Neil Morgan, Terry Behaviour analysis in training Relatietraining gtt Group relations training Supervisors Training of Führung (DE-588)4018776-7 gnd Gruppendynamisches Training (DE-588)4123319-0 gnd |
| subject_GND | (DE-588)4018776-7 (DE-588)4123319-0 |
| title | Behaviour analysis in training |
| title_auth | Behaviour analysis in training |
| title_exact_search | Behaviour analysis in training |
| title_full | Behaviour analysis in training Neil Rackham and Terry Morgan |
| title_fullStr | Behaviour analysis in training Neil Rackham and Terry Morgan |
| title_full_unstemmed | Behaviour analysis in training Neil Rackham and Terry Morgan |
| title_short | Behaviour analysis in training |
| title_sort | behaviour analysis in training |
| topic | Relatietraining gtt Group relations training Supervisors Training of Führung (DE-588)4018776-7 gnd Gruppendynamisches Training (DE-588)4123319-0 gnd |
| topic_facet | Relatietraining Group relations training Supervisors Training of Führung Gruppendynamisches Training |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=003207669&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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