Small group decision making: communication and the group process
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York u.a.
McGraw Hill
1990
|
| Edition: | 3. ed. |
| Subjects: | |
| Links: | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=002660638&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| Physical Description: | XVI, 306 S. |
| ISBN: | 0070210993 |
Staff View
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Record in the Search Index
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|---|---|
| adam_text | Titel: Small group decision making
Autor: Fisher, B. A.
Jahr: 1990
Contents
PREFACE XV
INTRODUCTION 1
WHAT TO EXPECT 4
CONVENTIONAL WISDOM: A BARRIER TO UNDERSTANDING
AN OVERVIEW OF THE BOOK 7
CHAPTER I
The Group Process 10
Process Defined 11
Group Defined 12
A Smorgasbord of Definitions 12
The Principle of Groupness 13
{_The Group as a System of Communicative Behaviors 15
The Leaderless Group Discussion (LGD) 18
The Size of the Small Group 20
Why Work in Groups? 22
The Individual and the Group 23 j?
Social Comparison 24
Self-Disclosure 25
Interpersonal Trust 28
Risk 29
Summary 30
CHAPTER 2
Dimensions of the Group Process 32
Interdependence of die Social and Task Dimensions 32
Cohesiveness and Productivity 33
How to Promote Cohesiveness in Groups 38
The Social Dimension 41
Perspectives on the Socioemotional Climate 41
Symbolic Convergence 46
Social Tension 48
The Task Dimension: Definition 53
The Task Dimension: Individual versus Group Decision Making
Group Polarization 55
Efficiency and Speed 56
The Group Task 57
Summary 59
54
X Contents
chapter 3
Group Communication: Structural Elements 62
Feedback Responses 62
Characteristics of Messages 66
Networks 68
Gatekeeping 73
Social Structure 77
Barriers and Breakdowns?A Fallacy 78
Nonverbal Communication and Group Structure 79
Proxemic Behavior 80
Summary 84
CHAPTER
4
Group Communication: Functional Elements 85
Pragmatics and Communication 86
Communication Defined 87
One Cannot Not Communicate 92
The Content and Relationship Dimensions 93
Interaction Analysis 95
Punctuation of Interaction 97
The Theoretical Perspective 100
Wholeness 100
Structure, Function, and Evolution 101
Openness 102
Feedback Sequences 103
Dimensions of Communicative Behavior 105
The Content Dimension 106
The Relationship Dimension 108
A Note on Terminology 111
Group Information Processing and Structuration 111
Nonverbal Functions and Group Interaction 113
Clarificaticm 113
Control 114
Emotional States 11.5
Interpersonal Relationships 115
Summary 116
________________________________________CHAPTER %
Observing and Analyzing Small Group Communication 118
Common Observational Methods 119
Self-Reports 119
Contents XI
Rating Scales 121
Group Outcomes 122
Observing Communicative Behavior 125
Interaction Analysis 127
Characteristics of Interaction Analysis 128
One System of Interaction Analysis: Decision Making 132
Another System of Interaction Analysis: Relational Communication 136
Summary 139
___________________________________________CHAPTER 5
The Process of Group Decision Making 140
An Overview of Key Terms 141
Prescriptive Approaches to Decision Making 143
Define and Limit the Problem 144
Analyze the Problem and Gather Information 145
Establish Decision Criteria 145
Discuss Possible Solutions 146
Determine the Best Solution 146
Determine How the Final Decision Should Be Implemented 146
Descriptive Approaches to Decision Making 146
Early Models of Group Development 147
The Process of Decision Emergence 153
Phases of Decision Emergence 153
Nonlinear Models of Decision Making 157
The Spiral Model 158
Using Communication to Modify Decisions 159
Multiple-Setjaence Models of Decision Making 164
Factors of Group Membership 166
Thinking Abilities of Members 166
Summary 168
___________________________________________CHAPTER 7
Anatomy of Communication in Decision-Making
Groups: Improving Effectiveness 170
Communication during Decision Making 170
Improving Effectiveness in Groups 181
Some Warnings 182
Principles of Effectiveness 18.3
Improving Effectiveness: Attitudinal Factors 183
Attitudes toivard the Group 183
Attitudes toward Interaction 184
Creativity 185
Criticism 186
Xll Contents
Improving Effectiveness: Interpersonal Factors 188
Active Verbal Participation 188
Communication Skills 189
Supportive Communication 191
Responding to Others 192
Improving Effectiveness: Group-Identity Factors 194
Sensitivity to the Group Process 194
Commitment to the Group 195
Attitude toward Group Slowness 195
Formula Answers 196
Analyzing Group Episodes 197
Communication-Based Qualities of Effective Groups 198
Summary 200
CHAPTER g
Behavioral Standards: Roles and Norms 202
Roles 203
Role Denned 203
Role Performance 206
Role Conflict 207
Role Differences 210
Norms 214
Norms Defined 215
Development of Group Norms 216
Pressures to Conform 217
The Norm of Reciprocity 220
Summary 221
CHAPTER Q
Leadership and Power 222
Power and Influence 222
Status 223
Leadership and Power 224
Perspectives on Leadership 226
Traits 226
Styles 227
Situations 229
The Task and Social Dimensions of Leadership 232
The Functional Perspective on Leadership 233
Functional Communicative Behaviors 234
Functkmalism and Leadership: Conclusion 239
Leadership Emergence 241
Fisher s Model 242
Contents X1U
The Leader-Follower Relationship 244
Legitimacy and Leader Behavior 248
Males and Females in Leadership Roles 249
How to Avoid Emerging as Leader 251
Summary 254
CHAPTER JO
Social Conflict and Deviance 256
Much Conflict about Social Conflict 256
Intergroup, Cognitive, and Interpersonal Conflict 257
Affective and Substantive Conflict 258
Destructive and Constructive Conflict 259
Reactions to Social Conflict 260
Functions of Social Conflict and Deviance 262
Influence on Cohesiveness 263
Influence on Productivity 264
Influence on Consensus 265
Influence on Social Growth and Change 267
The Norm of Social Conflict and Deviance 268
Idea Testing in Decision Making 268
Formation of Coalitions 269
The Leadership Paradox 270
The Process of Social Conflict and Deviance 271
Flight Patterns 271
Innovative Deviance 272
Phases of Conflict 274
Managing Conflict 275
Standard Conflict Avoidance Techniques 276
Regulating Conflict 111
In Conclusion 282
Summary 282
REFERENCES 284
APPENDIX: GLOSSARY 292
NAME INDEX 299
SUBJECT INDEX 303
|
| any_adam_object | 1 |
| author | Fisher, B. Aubrey 1937-1986 Ellis, Donald G. 1947- |
| author_GND | (DE-588)137661983 (DE-588)137661231 |
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| dewey-ones | 302 - Social interaction |
| dewey-raw | 302.3/4 |
| dewey-search | 302.3/4 |
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| dewey-tens | 300 - Social sciences |
| discipline | Soziologie Psychologie |
| edition | 3. ed. |
| format | Book |
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| isbn | 0070210993 |
| language | English |
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| physical | XVI, 306 S. |
| publishDate | 1990 |
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| spellingShingle | Fisher, B. Aubrey 1937-1986 Ellis, Donald G. 1947- Small group decision making communication and the group process Communication Group decision making Small groups Kommunikation (DE-588)4031883-7 gnd Entscheidungsprozess (DE-588)4121202-2 gnd Kleingruppe (DE-588)4164133-4 gnd Entscheidungsfindung (DE-588)4113446-1 gnd Entscheidung (DE-588)4014904-3 gnd |
| subject_GND | (DE-588)4031883-7 (DE-588)4121202-2 (DE-588)4164133-4 (DE-588)4113446-1 (DE-588)4014904-3 |
| title | Small group decision making communication and the group process |
| title_auth | Small group decision making communication and the group process |
| title_exact_search | Small group decision making communication and the group process |
| title_full | Small group decision making communication and the group process B. Aubrey Fisher ; Donald G. Ellis |
| title_fullStr | Small group decision making communication and the group process B. Aubrey Fisher ; Donald G. Ellis |
| title_full_unstemmed | Small group decision making communication and the group process B. Aubrey Fisher ; Donald G. Ellis |
| title_short | Small group decision making |
| title_sort | small group decision making communication and the group process |
| title_sub | communication and the group process |
| topic | Communication Group decision making Small groups Kommunikation (DE-588)4031883-7 gnd Entscheidungsprozess (DE-588)4121202-2 gnd Kleingruppe (DE-588)4164133-4 gnd Entscheidungsfindung (DE-588)4113446-1 gnd Entscheidung (DE-588)4014904-3 gnd |
| topic_facet | Communication Group decision making Small groups Kommunikation Entscheidungsprozess Kleingruppe Entscheidungsfindung Entscheidung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=002660638&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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