Search Results - MacCarthy, Patrick D.

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  1. 1
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    The Nordstrom way to customer service excellence: the handbook for becoming the "Nordstrom" of your industry
    by Spector, Robert 1947-, MacCarthy, Patrick D.

    Published 2012
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    Library Card of Bavarian State Library (BSB) necessary.

    Electronic eBook


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  2. 2
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    The Nordstrom way: the inside story of America's #1 customer service company
    by Spector, Robert 1947-, MacCarthy, Patrick D.

    Published 1995
    Order via interlibrary loan
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  3. 3
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    The Nordstrom way: the inside story of America's [first] customer service company
    by Spector, Robert 1947-, MacCarthy, Patrick D.

    Published 2000
    Table of Contents
    Book


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