Search Results - Dev, Chekitan S. 1959-

Which features increase customer retention?: most companies aspire to design goods and services that encourage repeat business. Yet businesses often invest in expensive features without adequately understanding how the features that attract new customers may differ from those that retain existing ones

by Hamilton, Rebecca W., Rust, Roland T., Dev, Chekitan S. 1959-

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Hospitality Branding

by Dev, Chekitan S. 1959-

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Hospitality branding

by Dev, Chekitan S. 1959-

Order via interlibrary loan

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Other Authors: “…Dev, Chekitan S. 1959-…”
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