Search Results - Cook, Sarah 1955-

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  1. 1
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    Well-being in the workplace: a guide to resilience for individuals and teams
    by Cook, Sarah 1955-

    Published 2021
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  2. 2
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    Making a success of managing and working remotely
    by Cook, Sarah 1955-

    Published 2019
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  3. 3
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    Essential time management and organisation: a pocket guide
    by Cook, Sarah 1955-

    Published 2011
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  4. 4
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    Coping with unplanned absences: a pocket guide
    by Cook, Sarah 1955-

    Published 2010
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  5. 5
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    Coaching for high performance: how to develop exceptional results through coaching
    by Cook, Sarah 1955-

    Published 2009
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  6. 6
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    The effective manager: management skills for high performance
    by Cook, Sarah 1955-

    Published 2009
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  7. 7
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    Building a High Performance Team: Proven Techniques for Effective Team Working
    by Cook, Sarah 1955-

    Published 2009
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  8. 8
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    Leading for Success: Unleash Your Leadership Potential to Achieve Extraordinary Results
    by Cook, Sarah 1955-

    Published 2009
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  9. 9
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    Customer care excellence: how to create an effective customer focus
    by Cook, Sarah 1955-

    Published 2008
    Read online (freely available)
    Table of Contents
    Book


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  10. 10
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    Complaint management excellence: creating customer loyalty through service recovery
    by Cook, Sarah 1955-

    Published 2012

    Read online (BSB)
    Library Card of Bavarian State Library (BSB) necessary.
    Electronic eBook


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  11. 11
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    The effective manager: management skills for high performance
    by Cook, Sarah 1955-

    Published 2009
    Electronic eBook


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  12. 12
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    Leading the customer experience: inspirational service leadership
    by Cook, Sarah 1955-

    Published 2015
    Order via interlibrary loan
    Electronic eBook


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  13. 13
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    Complaint management excellence: creating customer loyalty through service recovery
    by Cook, Sarah 1955-

    Published 2012
    Order via interlibrary loan
    Book


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  14. 14
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    Customer care excellence: how to create an effective customer focus
    by Cook, Sarah 1955-

    Published 2011
    Table of Contents
    Book


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